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Author Topic: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S  (Read 5861 times)

olanwade

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Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« on: December 26, 2015, 06:31:23 PM »

I recently purchased the DNR-202L with two DCS-934L cameras to upgrade my home security system.  The installation of the cameras went pretty smoothly although they would not work with my 802.11ac/n/g/b WIFI network.  No problems here as I was able to activate a secondary wifi for 802.11n/g with very little effort on my router.  Additionally, I had to download the latest version of Java to enable viewing the cameras video from Safari.  The challenges appeared when I started to install the DNR-202L.

My Mac is the iMac with the Yosemite OS.  The DNR-202L is HW version A and Firmware version 1.01.  The problems started when I attempted to download the setup wizard.  The D-Link support site for the DNR-202L points you to the wizard version 2.02 which after a little work I determined was for the newer firmware.  When I ran the wizard it would fail and I'd get the error to eject the disk (Apple's way of aborting a failed app start up).  After several attempts I followed the link used to download the wizard .dmg file to the D-Link FTP site.  Once I ftp'd to the site as a guest I was able to find the wizard for the 1.01 version of firmware and downloaded it.  I was able to run the wizard and get my DNR-202L up, registered with mydlink and running.  But, it would not auto-detect the two cameras on the network.  (Note:  Not sure if anyone else with a Mac has experienced the setup wizard problems, but it's not related to the DNR-202L firmware at all.  Appears to be a bug in the wizard.)  After a little thinking I attempted to login to the DNR-202L via the IP address and was successful.  I was able to add the cameras from the web interface with no issues.  I downloaded the IOS MyDlink NDR app to my phone and voila it worked. I still can't view video using Safari (I think its version is 9.X), but that seems to be a known issue per the web.

My explanation makes this sound pretty simple, but it took me several hours to complete.  I would also point out that I have over 35 years experience in computing and networking.  The average Joe or Sally buying these things from Best Buy, Amazon or some other place would not have been able to figure things out (in my opinion).  On and it was Christmas, so the Technical Support center was closed (I attempted to called to let them know I was going on to the FTP site and got the "We are closed..." recording).

Now I'm faced with a decision.  I'm on an older version of firmware.  As I stated above the wizard is for the newer 2.02 firmware.  I have downloaded the .bin file (found it on the FTP server), but I don't think I want to go through the aggravation again.  As usual, or as I have found, little support goes to the Apple related Mac software and that's probably why the wizard hasn't been fixed.  I also find it frustrating that when running the 1.01 wizard it does not prompt you to download the latest firmware like the camera wizard did when installing them.

If anyone would like any further detailed explanation on how I did this let me know.  I'd be glad to help.


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dhackel12

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Re: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« Reply #1 on: December 28, 2015, 07:13:07 PM »

THANK YOU!  This was exactly what I needed.  The latest MacOS DNR-202L setup wizard does not work on Yosemite any more.  I directly downloaded the old setup utility (ftp://ftp2.dlink.com/PRODUCTS/DNR-202L/REVA/DNR-202L_SETUPWIZARD_1.01.04(NA)_MAC.DMG) which successfully completed the setup of the recorder and registration of the cameras.  Please fix the setup utility ASAP!
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davej147

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Re: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« Reply #2 on: January 01, 2016, 04:46:48 PM »

THANK YOU as well.  I've been a Mac owner for thirty years - so I know all about the lack of support that goes towards Mac products.  Don't even get me started on a Dlink print server I bought years and years ago.  At any rate, many thanks for posting - it saved me hours of frustration.  Now, I'm in the same boat as you - old firmware and a new wizard that won't run. 
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corndog

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Re: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« Reply #3 on: February 23, 2016, 03:52:08 PM »

THANK YOU!  What huge help, and thank you to dhackel12 for the link!  Now that I've got my 202 setup and the 4 cameras connected to it, I'm having big time connection issues.  All four cameras were streaming fine (remote and local), but now that the 202 is setup, I'm having trouble getting them to stream images - local or remote.  It doesn't matter how I try to connect - through the app, the browser, or mydlink - all are spotty.  Have any of you experienced this?

FYI:
3 - 932L cameras
1 - 5009 camera
1 - 202 NVR

Thanks!
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mikeinfo

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Re: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« Reply #4 on: April 03, 2016, 10:14:58 AM »

I too had the same issue when trying to run the Mac version 2.0.2 of the Setup Wizard.  Can't run.  D-Link needs to make updates.
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s_falahati

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Re: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« Reply #5 on: May 09, 2016, 10:39:45 AM »

Same happens with Windows Wizard 2.0.2. Crash as soon as I run it. Used the disk's wizard to register and then WebUI to add cameras.
Android apps are also of very low quality. Please hire better developers :|
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FurryNutz

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Re: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« Reply #6 on: May 09, 2016, 11:23:53 AM »

What version of Windows?  ???

Same happens with Windows Wizard 2.0.2. Crash as soon as I run it. Used the disk's wizard to register and then WebUI to add cameras.
Android apps are also of very low quality. Please hire better developers :|
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FurryNutz

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Re: Challenges - DNR-202L Installation & Setup with Mac Yosemite O/S
« Reply #7 on: May 26, 2016, 07:00:49 AM »

I presume that since nobody has responded or posted, they have been able to get there DNR working.  ::)
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