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Author Topic: Cannot disable microphone on camera  (Read 5740 times)

FelixTCat

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Cannot disable microphone on camera
« on: July 18, 2015, 12:45:54 PM »

I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
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splerp

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Re: Cannot disable microphone on camera
« Reply #1 on: July 31, 2016, 08:38:46 AM »

I have similar problem.  I make changes, get popup that Save Successful, then check later and changes have not been applied.  Have done this over and over and on different days after shut-downs, but changes not applied.

I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
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FurryNutz

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Re: Cannot disable microphone on camera
« Reply #2 on: July 31, 2016, 11:21:20 AM »

Can you disable the audio on the cameras themselves?
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splerp

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Re: Cannot disable microphone on camera
« Reply #3 on: July 31, 2016, 11:26:51 AM »

Can you disable the audio on the cameras themselves?

Yes.
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RYAT3

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Re: Cannot disable microphone on camera
« Reply #4 on: July 31, 2016, 07:57:01 PM »


I disabled my 2210L camera from the DNR-202L interface and checked the Playback video and there is no more audio.

I can not even turn on the Audio button in the live Playback mode.


I'll "check back later" and see if it is turned back on.


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RYAT3

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Re: Cannot disable microphone on camera
« Reply #5 on: July 31, 2016, 10:22:42 PM »

Still turned off after 2.5 hours.

Please do tell which camera you are using and it's F/W #?

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FurryNutz

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Re: Cannot disable microphone on camera
« Reply #6 on: August 01, 2016, 07:08:56 AM »

Please let us know the status of this...

I have similar problem.  I make changes, get popup that Save Successful, then check later and changes have not been applied.  Have done this over and over and on different days after shut-downs, but changes not applied.

I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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splerp

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Re: Cannot disable microphone on camera
« Reply #7 on: August 01, 2016, 07:21:32 AM »

Will do.  May not be until after the weekend.

quote author=FurryNutz link=topic=63086.msg271608#msg271608 date=1470060536]
Please let us know the status of this...

I have similar problem.  I make changes, get popup that Save Successful, then check later and changes have not been applied.  Have done this over and over and on different days after shut-downs, but changes not applied.

I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
[/quote]
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FurryNutz

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Re: Cannot disable microphone on camera
« Reply #8 on: August 01, 2016, 07:23:20 AM »

Let us know the Mfr and model # of the camera and FW loaded on it as well.  ;)
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splerp

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Re: Cannot disable microphone on camera
« Reply #9 on: August 01, 2016, 07:31:27 AM »

Dlink 935L
Firmware Version       v1.08.06
Hardware Version   A1

Let us know the Mfr and model # of the camera and FW loaded on it as well.  ;)
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splerp

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Re: Cannot disable microphone on camera
« Reply #10 on: August 04, 2016, 05:54:29 AM »

OK, before I do a reset I made a little video showing everyone my situation.  You can see all the settings, issues, etc.  Maybe it will help.
https://vimeo.com/177451427/3d7ad13b77
(Viewing fullscreen may be easier to see)

Please let us know the status of this...
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FurryNutz

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Re: Cannot disable microphone on camera
« Reply #11 on: August 04, 2016, 06:59:01 AM »

I'll pass this along to D-Link for review. Please be patient.
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FurryNutz

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RYAT3

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Re: Cannot disable microphone on camera
« Reply #13 on: August 05, 2016, 06:16:36 PM »

OK, before I do a reset I made a little video showing everyone my situation.  You can see all the settings, issues, etc.  Maybe it will help.
https://vimeo.com/177451427/3d7ad13b77
(Viewing fullscreen may be easier to see)

Please let us know the status of this...
I haven't watched your video yet - but under Schedule->Schedule Recordings there is an option to "Enabled Audio Recording" which might be overriding the other settings.

At 11:10 you do also have that unchecked.
I haven't subscribed the DNR202l to the mydlink.com, and I don't have that camera.  Could be one of those 2 items.


-oh yeah - I've also noticed those extra prompts recently for having to "login" again.  I'll have to try the cancel because it's annoying. 
« Last Edit: August 05, 2016, 08:00:49 PM by RYAT3 »
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splerp

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Re: Cannot disable microphone on camera
« Reply #14 on: August 06, 2016, 09:45:31 AM »

Upgraded from 2.03.02 to 2.04.03 FW today and looks like it is back working again!  I can also see my recordings from past days (so it was recording fine, just couldn't access). 
And, so far, I can turn off the mic in the camera and it remembers it and carries over to the same setting for the mic in the 202 (as it should!).  Will all be well after a few days... we shall see. 
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