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Author Topic: bug report: Low-performance data transfers using the USB3 port  (Read 14701 times)

radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #15 on: February 09, 2015, 09:29:50 AM »

About 50MB/s, because the hdd in the PC is a little old. If I'll buy an SSD, I guess it will be a little more.

Yes, the external HDD is a Western Digital My Passport 3.0 (1TB), and it supports USB 3.0.
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #16 on: February 09, 2015, 09:40:05 AM »

What is the speeds if you disable all USB router feature accept for SMB access? Disable DLNA, Web File Access and SharePort features and test again?

Be sure the let the router complete its drive content scan before testing xfer speeds.

Disable any PC security SW while testing.

Let us know what 2.0 results in...

About 50MB/s, because the hdd in the PC is a little old. If I'll buy an SSD, I guess it will be a little more.

Yes, the external HDD is a Western Digital My Passport 3.0 (1TB), and it supports USB 3.0.
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #17 on: February 09, 2015, 09:57:26 AM »

2.0 results are about the same, ~25MB/s

If I disable everything, how can I copy files to the external HDD? I'm opening it by typing \\192.168.0.1 into Run.

http://i.imgur.com/gfg8K4u.png

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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #18 on: February 09, 2015, 10:21:15 AM »

Leave Windows SMB enabled, disable all other features...
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #19 on: February 09, 2015, 10:29:11 AM »

In SharePort settings there is only UPnP Media Server, SAMBA and Web file access, as in the screenshot I previously attached.

With the settings as in the screenshot, the speed is the same as before, 25 MB/s, max 27.

I see SMB is a protocol, where do I find the settings for it?
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #20 on: February 09, 2015, 10:35:53 AM »

Disable uPnP media and Web File access and test...
Also what kind of files are you using? Just curious.

Is the PC wireless or wired to the router?

« Last Edit: February 09, 2015, 10:43:19 AM by FurryNutz »
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #21 on: February 09, 2015, 10:56:44 AM »

Still same results.

The PC is wired. I'm using large avi and mkv files.
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #22 on: February 09, 2015, 10:58:00 AM »

You wouldn't have another USB drive to test with would you?
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #23 on: February 09, 2015, 10:59:52 AM »

No. I have a 16GB USB stick, but the HDD is faster.

Anyway, since copying directly to the HDD connected to the computer gets >50MB/s, I'd say it has to do with the router.

Not a big problem now, but still...
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #24 on: February 09, 2015, 11:28:58 AM »

What FW is currently loaded?
What happens if you go back to shipping version of FW? v1.00?

And I presume your PC HW is USB 3.0 supported as well?

I'll pass this along to the folks at D-Link for review. I'll post back to see if I get anything or some information.

« Last Edit: February 09, 2015, 11:38:46 AM by FurryNutz »
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #25 on: February 09, 2015, 11:46:59 AM »

FW 1.03WW, sent to me by somebody at dlink support, it is not available for download on the site. Shipping firmware was 1.01.

I've had some issues with the previous firmwares (wifi dropping on connected devices), so I am not willing to downgrade. All i can say is that on 1.01b09 and 1.02b13 the speeds were the same, so no improvement that I can notice.

My MB doesn't support native USB 3 native (Intel P35 chipset), but I have a PCI Express addon card, that I bought especially for the HDD, and that's what I use :)

Thanks for your time
« Last Edit: February 09, 2015, 11:48:56 AM by radubn »
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #26 on: February 09, 2015, 11:48:52 AM »

Ok, Please be patient. While we wait you may want to contact support again and ask them about it.

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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #27 on: February 09, 2015, 11:51:07 AM »

I'm not really in a hurry with this.

If everything else works fine with the router, this slow speed is not a problem. It's better to copy at 25-30MB/s directly from the PC and read it on the TV through wifi, than removing the HDD from the TV, plugging in the PC, copying and bringing it back to the TV :p

I have an open ticket with this issue.
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #28 on: February 09, 2015, 12:16:53 PM »

Ok. Hope they will respond.

Please be patient.  ;)
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #29 on: February 13, 2015, 12:26:22 AM »

Also, in Linux, the external HDD drive plugged in the USB 3.0 port doesn't show up in the interface.

http://i.imgur.com/m3egjd2.png

I have dual boot - Linux Mint 17 and Windows 7 x64; when I restarted and entered Windows, the HDD was showing up in the interface. I restarted again and in Linux wasn't visible.
« Last Edit: February 17, 2015, 07:49:34 AM by FurryNutz »
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