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Author Topic: baby cam died  (Read 2958 times)

marujixs

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  • Posts: 3
baby cam died
« on: April 26, 2014, 01:42:49 PM »

Camera was not working as it should. Loosing router conect ion and unable to switch off email notifications.
I switched off using the power button and does not start anymore.
When pressing power button the top 4 night infrared turn red and nothing else happens.

Any ideas

Tryed pressing reset for 10 sec but nothing
 power led or cloud led also dead
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Kakashi::.

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  • Posts: 270
Re: baby cam died
« Reply #1 on: April 26, 2014, 07:00:55 PM »

What geographical region are you in? Have you tried unplugging the power connection and reconnecting again?
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marujixs

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  • Posts: 3
Re: baby cam died
« Reply #2 on: April 27, 2014, 03:58:29 AM »

Portugal  :)
Already Tryed switching off/on
Removing the power plug
Reset button
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JavaLawyer

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  • Posts: 12190
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    • FoundFootageCritic
Re: baby cam died
« Reply #3 on: April 27, 2014, 09:04:27 AM »

Does the camera power-up after you plug it in? If so, you may want to try connecting the DCS-825L directly to your router using a wired connection and then reboot the router.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

marujixs

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  • Posts: 3
Re: baby cam died
« Reply #4 on: April 28, 2014, 05:25:34 AM »

Nothing. Called dlink assistance. We Tryed the 30sec pressing the reset and switching on the cam for a hard reset no sucess
Waiting for a email with instruction to send the camera
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JavaLawyer

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Re: baby cam died
« Reply #5 on: April 28, 2014, 05:39:33 AM »

Nothing. Called dlink assistance. We Tryed the 30sec pressing the reset and switching on the cam for a hard reset no sucess
Waiting for a email with instruction to send the camera

Did D-Link technical support issue you an RMA?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC