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Author Topic: camera no longer works. tech support will not reply  (Read 1188 times)

copperavery

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camera no longer works. tech support will not reply
« on: December 05, 2013, 06:24:50 AM »

Have had camera for about 5 months. It now works locally but will not connect to the internet. Have sent 3 messages to tech support. First ones over a month ago no answer. I will buy swan From now on. Mod 942.
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JavaLawyer

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Re: camera no longer works. tech support will not reply
« Reply #1 on: December 05, 2013, 07:31:16 AM »

When you say the camera won't work via the Internet, are you referring specifically to mydlink? If so, are you using mydlink via a PC or mobile device? Is the DCS-942L registered with your mydlink account? What make/model router do you own?
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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