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Author Topic: mydlink iPhone / iPad apps not working  (Read 26465 times)

ash

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mydlink iPhone / iPad apps not working
« on: September 25, 2012, 05:45:21 AM »

I'm not sure where to post this, but the mydlink lite and mydlink+ apps have stopped working correctly. Since the iOS 6 upgrade, mydlink+ crashes as soon as it is opened, and the mydlink lite app times out. Several people have contacted D-Link, but so far no one has responded. What do we do now? My cameras are useless without these apps.
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JavaLawyer

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Re: mydlink iPhone / iPad apps not working
« Reply #1 on: September 25, 2012, 10:23:34 AM »

Are any other users on this board experiencing a similar issue?  ???
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Michael_Wilson

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Re: mydlink iPhone / iPad apps not working
« Reply #2 on: September 26, 2012, 12:57:58 AM »

Yes.  After the iOS6 upgrade mydlink+ crashes upon the app launching.  I've emailed support twice with no response other than the auto reply to say they received my inquiry.  The free dlink lite app, though, continues to function ok.
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JavaLawyer

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Re: mydlink iPhone / iPad apps not working
« Reply #3 on: September 26, 2012, 05:08:23 AM »

I'll make some queries about this issue. :-\
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JavaLawyer

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Re: mydlink iPhone / iPad apps not working
« Reply #4 on: October 02, 2012, 09:58:10 AM »

Does this issue still persist?
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ash

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Re: mydlink iPhone / iPad apps not working
« Reply #5 on: October 02, 2012, 10:49:43 AM »

Hey JavaLawyer...both apps were fixed just today. Very happy here. Thank you a lot.
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JavaLawyer

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Re: mydlink iPhone / iPad apps not working
« Reply #6 on: October 02, 2012, 10:53:08 AM »

I'm glad everything worked out for you.  ;)
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ChrisS

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Re: mydlink iPhone / iPad apps not working
« Reply #7 on: October 02, 2012, 11:16:35 AM »

Hi there,

same problem here (Iphone 4/iOS 5). After update of the app, it crashes at the startup. Whats should I do?
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ash

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Re: mydlink iPhone / iPad apps not working
« Reply #8 on: October 02, 2012, 11:51:27 AM »

Chris, I have an iPhone 4, too, and the update for the app works great. You might need to upgrade your phone to iOS 6, or maybe D-Link will release another update.
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ChrisS

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Re: mydlink iPhone / iPad apps not working
« Reply #9 on: October 06, 2012, 12:07:04 AM »

They just released an update from the appstore, fixed the problem.
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heavnstrl

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Re: mydlink iPhone / iPad apps not working
« Reply #10 on: November 04, 2012, 10:47:08 AM »

I use myDlink+ version 1.1.2 on my 2nd generation iPad with IOS 6.01. Since upgrade to IOS 6 the app works for 2-3 minutes then exits. I have another iPad still running IOS5 and it works with no problem, staying logged in and monitoring for even a few hours.

Are others still experiencing this "3 minute exit" problem?
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ash

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Re: mydlink iPhone / iPad apps not working
« Reply #11 on: November 05, 2012, 07:19:16 AM »

Mine does the same with mydlink+. I'd thought it was fixed, but the iPad app times out at 3 minutes.
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Mitsiboy

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Re: mydlink iPhone / iPad apps not working
« Reply #12 on: January 18, 2013, 08:30:02 AM »

I have mydlink lite on my ipad and iphone, and it does not work on either. It will connect to my cameras, but it shows the "?" screen for each camera. The mydlink+ works fine on the ipad, but no way to install on the iphone. I have both apps on my android devices and they work fine. the ipad app worked a few weeks ago, but not any more. I have multiple DCS 932 and DCS 930 with the latest firmware.
« Last Edit: January 18, 2013, 08:59:35 AM by Mitsiboy »
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rmarella

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Re: mydlink iPhone / iPad apps not working
« Reply #13 on: January 18, 2013, 12:09:03 PM »

Same problem. Mydlink app doesn't work anymore on my iphone 5 ios 6.0.1 and on my iphone 4S IOS 5.1.1. No problem with mydlink+ on my ipad2 ios 6.0.1. Any solution or help?
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JavaLawyer

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Re: mydlink iPhone / iPad apps not working
« Reply #14 on: January 18, 2013, 12:44:07 PM »

This issue sometimes crops up when Apple pushes an iPhone OS update. If the update conflicts with the D-Link app, there's typically a lag before D-Link releases an update.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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