• June 15, 2019, 08:52:02 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Infrared only illuminating 3ft  (Read 1826 times)

smeat2000

  • Level 1 Member
  • *
  • Posts: 11
Infrared only illuminating 3ft
« on: August 24, 2012, 09:14:26 AM »

The IR on my 942L is only lighting up about 3ft in front of the camera (using fw 1.12). The cam is about 4 months old. I have 2 others 942Ls that were bought at the same time which are illuminating the normal 15 ft. Am I missing a setting or are the IR bulbs gone on it?
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Infrared only illuminating 3ft
« Reply #1 on: August 24, 2012, 10:37:58 AM »

I'll presume that all three cameras are in similar settings, so the IR strength is a true apples-to-apples comparison. If not, try placing the problematic DCS-942L in the same room as one of the other DCS-942Ls that's working well. Open the web UI for two DCS-942Ls (problem camera + one of your other two) and perform a side-by-side comparison of all of the settings. If all the settings are identical, then call D-Link technical support, and try to get an RMA.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC