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Author Topic: Video recording to SD Card not working?  (Read 35188 times)

tnunan

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Video recording to SD Card not working?
« on: October 25, 2011, 07:18:58 AM »

I can't get the Video to record to the SD card, nothing happens. Snapshots record fine.

Firmware is 1.01
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JavaLawyer

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Re: Video recording to SD Card not working?
« Reply #1 on: October 25, 2011, 08:03:02 AM »

You have a DCS-942L? I didn't know the camera was available for sale. ???
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tnunan

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Re: Video recording to SD Card not working?
« Reply #2 on: October 26, 2011, 06:40:34 AM »

Yes I do, picked it up last Friday from Staples, in US.
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JavaLawyer

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Re: Video recording to SD Card not working?
« Reply #3 on: October 26, 2011, 07:33:42 AM »

Yes I do, picked it up last Friday from Staples, in US.


Thanks. . . found it online at Staples, here: Staples - DCS942-L  :o
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starx

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Re: Video recording to SD Card not working?
« Reply #4 on: October 27, 2011, 04:51:22 PM »

I am having the same issue.
DCS-942L firmware 1.01
Video does not record at all and I can only get 1 snapshot per minute.
Hope they fix this soon since it is the only reason I bought this instead of the 932L which currently has a better picture and overall better firmware options.
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JavaLawyer

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Re: Video recording to SD Card not working?
« Reply #5 on: October 29, 2011, 06:57:33 AM »

Based on the reports of another user, updating the firmware will fix this issue. See below:

I upgraded the firmware to 719 successfully.  There appears to be a new check box for turning on the SD card 'SD Management' (unless I don't remember that from before the upgrade).  Unfortunately, there is no revision list from dlink on what 719 does, but the upgrade went well.  Just FYI for everyone. :D
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There's no such thing as too many backups FFC

tnunan

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Re: Video recording to SD Card not working?
« Reply #6 on: October 31, 2011, 12:39:35 PM »

Unfortunately that is the firmware version that I already have
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JavaLawyer

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Re: Video recording to SD Card not working?
« Reply #7 on: November 01, 2011, 08:03:16 AM »

Does the web interface now contain a check box for turning on the SD card "SD Management'"?
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Allen

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Re: Video recording to SD Card not working?
« Reply #8 on: November 03, 2011, 10:31:40 PM »

Maybe you should try to upload the firmware again and then factory-reset your DCS-942L.
the SD card function probably is working.
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rogeriomb1972

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Re: Video recording to SD Card not working?
« Reply #9 on: November 15, 2011, 12:21:21 PM »

 :'(
I bought the DCS-942L and tested today!
When I first installed I got a firmware upgrade request, so no I have:
Firmware Version   1.01
Firmware Build Number   0719

There are 2 things not working so far:
1. Video Clips to be sent by email
2. Video Clips to be stored in the SD Card

--------
I formatted the SD via PC to FAT16 format and then via DLINK DCS-942L format functionality in the SD Mgt and I got "SD Status : Ready"
Now I can see the JPEGs stored in the SD. So when I enable Video Clips.. nothing happens..
So I think there is a bug in the VideoClip functionality as it is the common factor between the problems I am facing.. I tried to reduce the video resolution, encode, bps, FPS...nothing worked!

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Allen

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Re: Video recording to SD Card not working?
« Reply #10 on: November 15, 2011, 07:58:08 PM »

Maybe you should use the camera format function to re-format your SD Card, and then try again.
As I know, some IP cameras use their appropriate format tool to erase the SD Card, then the recording function can work fine.
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gbrandon

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Re: Video recording to SD Card not working?
« Reply #11 on: November 29, 2011, 01:50:44 PM »

When you go to the sd card menu option, does it show the correct size and available free of the SD card? When I formatted my sd card it showed them both as zero. Only when I reformatted it again did it finally show the correct information. Also, what does it say above the size info under SD card state?

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castle

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Re: Video recording to SD Card not working?
« Reply #12 on: December 06, 2011, 08:27:07 AM »

I am having the same problem.  Video will not record on SD card.  I can send video clips & snapshots through email.  The 16gb card is formatted and shows the correct size.  Firmware is updated to the latest version 1.01 Build 902.

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dedbunniez

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Re: Video recording to SD Card not working?
« Reply #13 on: December 11, 2011, 07:28:21 PM »

I am also having this issue. I have firmware: 1.01 firmware build number 0902

I have tried two different micro SD cards and neither are working. Is there a fix or workaround?

****Update 12/12****

I am able to capture picture images on the SD card, but am unable to capture video.

« Last Edit: December 12, 2011, 09:11:43 PM by dedbunniez »
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dedbunniez

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Re: Video recording to SD Card not working?
« Reply #14 on: December 13, 2011, 07:45:21 PM »

I just got off the phone with Kim from level 3 support and thankfully he fixed it.

The solution is to reinstall software and set all settings to factory settings. Easy solution, but I spent about 4 hours on the phone figuring this out. Hope this helps.
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