D-Link Forums

D-Link Connected Home => DSP-W215 => Topic started by: Pedrohbds on October 19, 2018, 11:37:56 PM

Title: device not found
Post by: Pedrohbds on October 19, 2018, 11:37:56 PM
I tried to make the manual setup, I tried the WPS,
I get the solid green light, I can see the device on the devices connected on my router but the app always show "device not found".
I updated firmware of the smartplug, I tried to factory reset, nothing works.
I have 3 of them and all with the same problem.
Title: Re: device not found
Post by: trytolink on November 14, 2018, 06:21:51 PM
I have the same problem. It can connect my D-link router (DIR-880L), but Mydlink Home app can't find it (Device not Found, Search Again).

I just received it today (Nov 14, 2018)

Help please ! Thanks.