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D-Link IP Cameras for Home => DCS-5020L => Topic started by: jbbar@ymail.com on October 04, 2018, 09:38:08 PM

Title: Browsers issues
Post by: jbbar@ymail.com on October 04, 2018, 09:38:08 PM
Until recently I have been able to access the "advanced settings" windows with my Safari browser not Chrome which I use for almost everything else. I am no longer able to use that and when I take the suggestion to download the plug-in and follow the process when I try to install the plug-in I get a Install Failed message. Any clues as to what I am doing wrong or a work around? Thanks
Title: Re: Browsers issues
Post by: FurryNutz on October 05, 2018, 06:39:25 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)


Have you updated to the latest FW?
http://forums.dlink.com/index.php?topic=73920.0 (http://forums.dlink.com/index.php?topic=73920.0)
What OS are you using?
Try Mozilla's FF ESR v52.9.0...
Title: Re: Browsers issues
Post by: jbbar@ymail.com on October 05, 2018, 07:15:29 AM
I have camera's both in Arizona and Canada and the firmware in all is updated to the most recent version. I have Firefox Version 52 ESR installed but when I try to install the plug-in I get a "Plug-in Installation Failed" warning. Actually the same error I get in all browsers.
Title: Re: Browsers issues
Post by: FurryNutz on October 05, 2018, 07:27:29 AM
And you cleared all browser caches, exited the browser then re-launched the browser then accessed the cameras web page?
Title: Re: Browsers issues
Post by: GreenBay42 on October 05, 2018, 07:31:47 AM
What OS are you using?

This is happening when you go to mydlink.com?
Title: Re: Browsers issues
Post by: jbbar@ymail.com on October 05, 2018, 05:27:48 PM
Yes, everything is reset, reloaded and I am using a Mac and everything is up to date. Dlink lite works fine on my mobile but you can't change email addresses on there.
Title: Re: Browsers issues
Post by: FurryNutz on October 10, 2018, 04:30:53 PM
Try FF ESR v52.9.0