D-Link Forums

D-Link IP Cameras for Home => DSH-C310 => Topic started by: sveireman on August 29, 2018, 03:53:11 AM

Title: Update firmware not work
Post by: sveireman on August 29, 2018, 03:53:11 AM
Hello,

Homekit says there is a new firmware but Omna app have a bug with network for do that...
Firmware version : 1.1.36153
Is it the last version ?

I use iOS 12.
Title: Re: Update firmware not work
Post by: lsitongia on December 08, 2018, 09:28:23 AM
This forum is supposed to facilitate communications with tech support? Yet, there is no answer to a fundamental question like this?

Has this device been abandoned by D-Link?

I see updates to the App but not the device.

Edit: the Home app in iOS says that my firmware is 1.3.38319. I didn't do anything to update it. Do these updates happen OTA automatically?
Title: Re: Update firmware not work
Post by: FurryNutz on December 08, 2018, 04:00:53 PM
This camera model set up to get updates via it's mobile app. There is no user FW files to update these cameras.
If you have problems or questions about this camera, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information (http://forums.dlink.com/index.php?board=635.0)
We find that phone contact has better immediate results over using email.