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D-Link Connected Home => DSP-W110 => Topic started by: Kovalesk on June 30, 2018, 12:01:12 PM

Title: DSP-W110 will not used schedule on/off
Post by: Kovalesk on June 30, 2018, 12:01:12 PM
I've had 2 DSP-W110 plugs for at least two years with no problems.   Recently the both DSP-W110 stopped responding to the scheduled on/off times.   I can still go on my iphone and manually turn the lights on/off.   Not sure why it is not using my scheduled times.   Looks like i have firmware version 2.04.   Any thoughts?
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 02, 2018, 07:46:56 AM
I have seen a few customers with this issue. I will pass it on to a tech to investigate.
Title: Re: DSP-W110 will not used schedule on/off
Post by: pjb0422 on July 02, 2018, 07:00:10 PM
I am having the exact same problem for the last 2 weeks.  I have 3 DSP-W110, 2 in the barn to control fans for the horses, 1 in the house.  There was a power outage and internet outage due to a storm.  Since then the schedules do not work correctly.  If I unplug the switches, plug them back in, they may work for one cycle.  I have tried changing the schedules, deleting and recreating the schedules, even reset one switch, to no avail.  I can control the switches via the app.  This is frustrating.  I like these switches but may have to switch brands. 
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 03, 2018, 06:28:39 AM
D-Link is aware of the issue and is working on a fix.
Title: Re: DSP-W110 will not used schedule on/off
Post by: joynoian on July 03, 2018, 07:31:37 AM
I am having the same problem with my (2) DSP-W110 units.
Is there an update on when this will be fixed and what I we need to do to get the fix?
These worked fine up until about a week ago and now I can't trust them to be reliable.
If the issue is not resolved quickly I will have to switch to another manufactures devices.
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 03, 2018, 10:23:14 AM
What hardware revisions are you using (A or B)?

What firmware version?
Title: Re: DSP-W110 will not used schedule on/off
Post by: fiftyhertz on July 03, 2018, 09:12:05 PM
We are experiencing the same issue. Started about two weeks ago. We purchased 4 plugs about 3 years ago. Two are used sporadically (Christmas lights), one is used daily (lamp) and one is still unopened. Tried reset and then grabbed one of the infrequently used plugs. That worked for a few days - then it no longer turned on/off as programmed. I am now using IFTTT applets to turn the lamp on and off. Seems to work fine. You can program any of your plugs through IFTTT. You will first need to link your IFTTT account with your Mydlink Home account. You will need to create one applet for every "action" to be taken. For help creating applets use google to find out "how to create IFTTT applet." We are currently using the date and time service to trigger the D-Link Smart Plug service. Little disappointed to have to jump through these hoops. But happy that this has just been a minor inconvenience so far.
Title: Re: DSP-W110 will not used schedule on/off
Post by: pjb0422 on July 04, 2018, 03:20:52 PM
My switches are on version 2.04.  They all are B hardware.
Title: Re: DSP-W110 will not used schedule on/off
Post by: b1gd0g on July 04, 2018, 05:53:06 PM
I have the same problem as the others... I have 19 DSP-W110 units and they have all been slowly dropping their programs over the last 2-3 weeks... Now they finally all don't respond to programs.

I have a mix of Version A and B's.  The version A's are running v1.22 firmware and the version B's are running v2.04 firmware.
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 05, 2018, 07:23:12 AM
Thank you for responding. Hopefully it will be a quick and easy fix. 
Title: Re: DSP-W110 will not used schedule on/off
Post by: HaveBlue on July 06, 2018, 06:44:38 AM
Same problem here. Complete disaster. A whole apartment building isn't getting hot water because the pump won't cycle. Now I have to toss the smart outlet and find a simple reliable mechanical timer.

I also have a dsp215 which works perfectly.
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 10, 2018, 08:26:34 AM
I have BETA firmware for revision A.

THiS IS UNTESTED SO USE AT YOUR OWN RISK.

ftp://FTP2.DLINK.COM/PRODUCTS/DSP-W110/REVA/DSP-W110A2_FW123B02_BETA.bin (ftp://FTP2.DLINK.COM/PRODUCTS/DSP-W110/REVA/DSP-W110A2_FW123B02_BETA.bin)

1.Hold reset button and then power on the DSP and wait for 10 seconds then release reset button.

2.Connect wirelessly to your DSP SSID. ex: DSP-W110-xxxx

3.Open browser and go to http://192.168.0.60

4.Upload the bin file.

Please let me know how this works for you if you decide to give it a try. Try on 1 device for a day or 2 before testing on your other units.

Title: Re: DSP-W110 will not used schedule on/off
Post by: b1gd0g on July 11, 2018, 05:58:35 AM
I would test but unfortunately I'm out of town until August.

Two quick questions:

Would I be connecting wirelessly to the unit through the D-Link mydlink Home app?

Is the assumption that the unit is going to get assigned an IP of 192.168.0.60?  What is the process if the unit is assigned another IP from the router?

Thanks for your help.  :-)
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 11, 2018, 08:26:44 AM
Sorry I wasn't clear. You will need a wireless computer (to download the bin file and use a web browser). When the W110 is in crash recovery, it emits its own wifi signal that you can connect to and its IP address to 192.168.0.60 (it will not connect to your router/DHCP is disabled). The WIFi name (SSID) and password are printed on the label on the W110.

You will need to statically assign your computer to 192.168.0.61 /255.255.255.0. Once this process is complete change your settings back.

This is by design for crash recovery. Once a firmware is loaded, it turns off and goes back to normal (ie connect with the mydlink Home app and wifi to your router).

Hopefully the issue will be fixed before August.
Title: Re: DSP-W110 will not used schedule on/off
Post by: James300@Comcast.net on July 17, 2018, 09:56:15 AM
It has been almost 3 weeks since my W110 smart plugs have stopped responding to the schedules I've set. Unable to use the schedule feature makes them almost worthless. When will this be fixed.  Does the smart plug communicate with a D-Link server in order to activate the scheduling feature? Is that why the smart plug stopped responding to schedules?  My plugs worked perfectly for over a year then suddenly they stop working. Why?
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 17, 2018, 10:27:50 AM
BETA Firmware - http://forums.dlink.com/index.php?topic=73896.0 (http://forums.dlink.com/index.php?topic=73896.0)
Title: Re: DSP-W110 will not used schedule on/off
Post by: stevemar on July 17, 2018, 03:35:33 PM
Today I reset all my plugs while they were plugged in. This removed them from the mydlinkhome app on my iphone. I then went through the steps to set up each plug again, add to home app and pair with my wireless router. After successful pairing and adding to the app I had to unplug from the wall, wait about 10 seconds plug in again and let it auto connect again with the router. So far success. I have been testing them for several hours and the schedules I set are turning them on and off. Keeping my fingers crossed.
Title: Re: DSP-W110 will not used schedule on/off
Post by: fiftyhertz on July 17, 2018, 06:03:34 PM
I've had good luck using IFTTT app to control our DSP-110. The app currently turns our smart plug on/off based on the time of day. My next goal is to find an IFTTT applet that will trigger the smart plug based on sunset at our location. I strongly suggest that you give it a try. You can access any of the plugs you own, and control them independently of each other. IFTTT app/settings can be accessed by computer, iOS or Android. May never look back, even if DLink gets their act together.
Title: Re: DSP-W110 will not used schedule on/off
Post by: pjb0422 on July 21, 2018, 02:02:12 PM
A couple of days ago, my three switches started functioning according to their schedules.  I have not applied the beta firmware.  I checked and I am still on version 2.04.  Don't know what caused them to start following the schedule, but not complaining. 
Title: Re: DSP-W110 will not used schedule on/off
Post by: GreenBay42 on July 24, 2018, 07:57:07 AM
There must have been a fix on the back-end. Hopefully this issue is resolved.

If you are still having issues, some users have reset the device and setup from scratch to fix.