D-Link Forums

D-Link IP Cameras for Home => DCS-2330L => Topic started by: turnbui on December 14, 2016, 01:20:27 AM

Title: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 01:20:27 AM
https://au.mydlink.com/download shows latest firmware v1.14 but http://support.dlink.com.au/Download/download.aspx?product=DCS-2330L shows v1.12 as latest. which is correct please? If v1.14 from which ftp site is it sourced?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: RYAT3 on December 14, 2016, 05:49:09 AM
Not sure about your region, but I tried 1.14 and found the ir light was on in low power during the day and night when is supposed to be off.  Very bad for behind a window. I went back to 1.12
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 07:05:41 AM
the MDL site would be the latest the D-Link Australia has to offer. There main support site may have not been updated to reflect v1.14.

I recommend if your camera is working, don't upgrade. You an try it and if it doesn't work out well, you can down grade back.

https://au.mydlink.com/download shows latest firmware v1.14 but http://support.dlink.com.au/Download/download.aspx?product=DCS-2330L shows v1.12 as latest. which is correct please? If v1.14 from which ftp site is it sourced?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 08:31:48 AM
thanks folks. i'm having heaps problems with this cam ecen just trying to get it to connet wirelessly to netgear d630. anyone else? mydlink oniphone shows a red cross? any ideas? it has v1.12 according to packaging.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: RYAT3 on December 14, 2016, 08:36:12 AM
Did you mean netgear d6300?

Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 08:38:26 AM
Can you connect to the camera if it's connected via LAN cable to the main host router and use a browser to connect to the IP address it gets from the main host router?

What wireless modes are you using on the main host router and security modes used?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.23  DHCP (http://forums.dlink.com/index.php?topic=58017.0)

thanks folks. i'm having heaps problems with this cam ecen just trying to get it to connet wirelessly to netgear d630. anyone else? mydlink oniphone shows a red cross? any ideas? it has v1.12 according to packaging.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 09:15:10 AM
yes d6300 sorry.
Can you connect to the camera if it's connected via LAN cable to the main host router and use a browser to connect to the IP address it gets from the main host router? yes
wpa2-tkip
1 meter away
thanks i'll try static IP

i'm trying to manage for my sister in Australia and i'm in uk. please bear with me.
thanks for the hep.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 09:20:20 AM
btw i'm doing this on a Mac not windows.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 09:27:33 AM
Can you set AES or Mixed TPIK and AES on the main host router? AES is preferred mode.
If on Mac, use FF browser for best configuration with the camera if you can.
See if the camera will connect to the 5Ghz radio as well...
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 11:20:21 AM
ok i'll liase and get back soon as. i read somewhere to release camera in web portal?? couldn't see option?
i amusing chrome not safari. getting firefox might be out of her capabilities but will try.
thanks again
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: RYAT3 on December 14, 2016, 11:54:19 AM
If she can wire the camera to the router, and open port 80, you should be able to login to the camera.

There might also be an option to remote admin the router.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 11:56:20 AM
 i read somewhere to release camera in web portal?? couldn't see option?

is there somewhere to do this or remove whole account to start again and run the config to create a/c and specify 5G network.
btw it is set wpa2 AES not TKIP.

yes i have router remote admin - thanks
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 12:15:39 PM
You might try just factory reset the camera. Then go thru the set up wizard.

One thing you can do while your working remotely and might be helpful, try using www.teamviewer.com (http://www.teamviewer.com). It's a safe remote access program between two PCs. I use it all the time when I need to help out others with router problems and can't be there on site.

If you can gain access to the camera while it's connected while the camera is LAN cable connected to the router, you should be able to go into it's web page and configure the wireless networking to connect to a different SSID name  for 5Ghz. Be sure that your main host router is running N mode on 5Ghz.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 12:18:58 PM
fantastic. thanks. she's tied up for next 2 days so can't do much. will update soon as.
very helpful - magic. cheers

this teamviewer is it poss PC 2 Mac?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 12:26:15 PM
Yes and mixed between mac and windows too.  ;)
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 12:28:13 PM
gr8 talk son, thanks again.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 12:36:01 PM
open port 80 - did you mean inbound? outbound allows all ports.
i opened inbound port 80 to LAN 192.168.0.28 which will be cameras static IP but now i can't remote the router even though that's on port 8888? any ideas?
silly me-now a factory rest router i fear.
guess  teamviewer  is out.
she's going to hate me.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 01:07:51 PM
I don't think a reset of the router is needed. If you can have her install Teamviewer on her pc then attempt to work with the camera that way before doing any router configurations or factory resets should be avoided.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 01:12:14 PM
ok will go that route. dowe need inbound port 80 to camera static ip?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 01:20:59 PM
Shouldn't initially if your trying to just get it set up first. Then you can associate with mydlink for remote access from there.

What is the Mfr and model of the ISP modem? Does this modem have a router built in?


Lets get the camera connected and set up on LAN side first then go next step with remote.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 01:24:37 PM
What is the Mfr and model of the ISP modem? Does this modem have a router built in?

i'm afraid i have no idea. Anyway we'll go your route and worry later.
talk as soon as she sorts it, ahe said a couple days. hopefully you'll be here?

thanks
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 14, 2016, 02:10:33 PM
Need to find this info when you can from the remote site.

We will be around.  ;)
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 02:31:45 PM
What is the Mfr and model of the ISP modem?

is this in the router?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 14, 2016, 03:01:39 PM
i only know the ISP name but don't know how to get this info. google finds nothing.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 15, 2016, 05:14:33 AM
neither of her machines have an ethernet port so she'll need to buy a USB to ethernet adapter.
i take it the setup wizard must be done on a wired connection ie
camera to router ethernet
laptop to router ethernet

OR
is it only because using a wifi connection to the camera is possible to drop out?
is the same true for a laptop running setup wizard via a wifi to router?

pls confirm.
thanks
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 15, 2016, 06:35:13 AM
If the PC can be wireless to the main host router and the camera wired LAN cable to the main host router that should work.

Just need to check the model of the ISP modem to make sure that it doesn't have a built in router as the NetGear router should be the only router online.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 15, 2016, 07:30:10 AM
i have been on the TPG Australia website but can't find any info on their end. However, they have allocated my sisters BB a static IP. Not sure how telling this may be.

If the PC can be wireless to the main host router and the camera wired LAN cable to the main host router that should work. - can do this and will try first.

she has only 1 router, no booster.
thank you.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 15, 2016, 07:41:31 AM
To tell if the modem has a built in router, look at the NG routers web page, Wan Section, if there is a 192.168.0.# address in the WAN IP address field then the ISP modem has a built in router, if you see ##.##.###.### then the ISP should be router free.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 15, 2016, 08:39:21 AM
i take it you mean my sisters netgear router. in this case it has an IP 115.##.##.###.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 15, 2016, 08:48:44 AM
when i come to run the setup wizard i already have an account so when asked to create an account will i get a problen - a/c exists? if so will i need to create a new a/c?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 15, 2016, 08:56:34 AM
Yes, then the modem doesn't have a built in router and the only router is the NetGear. This is preferred.

A/C?

If it asks you if you already have an account, you should be able to pick "already have an account" then it should display a section where you can enter in the MDL account info. That is if you want to you use your already working account for this camera.  ??? Create a new one if you don't.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 15, 2016, 09:15:55 AM
thank you for the answers. i feel much happier tackling it now.
just waiting for her to connect camera to router via RJ45  thernet cable.
i'll be backthen.
cheers
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 15, 2016, 09:16:48 AM
Good Luck.  ;)
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 15, 2016, 11:48:57 AM
hi
earlier you said to try the 5G network but to ensure 802.11N was on. i am ignorant of this. it appears there are 3 options but based on speed? viz:
up to 289Mbps
up to 600Mbps
up to 1300Mbps
it was on 1300 but manual 'D6300_UM_05Nov12.pdf' page 38 states up to 300Mbps ?
i see no where else to set 802.11N
where as on my router i can specify which 802.11 to use.
can you clarify please?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 15, 2016, 12:11:47 PM
"up to 289Mbps" is N mode, however "up to 1300Mbps" would include N mode and AC mode. If your using the router with devices that support AC mode, leave it at 1300Mb. If your not using any devices on 5Ghz that support AC mode, then you could set it back to 289Mb for N mode only. You an change this later on if needed.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 15, 2016, 12:20:29 PM
currently nothing on 5G. i'll set it to 289.
nice one and again, many thanks.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 15, 2016, 12:33:57 PM
 ;)
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 03:17:54 AM
hi
i'm back
Can you connect to the camera if it's connected via LAN cable to the main host router and use a browser to connect to the IP address it gets from the main host router?
yes connected via cable after reset button 10 sec. can see in router 192.168.0.10 and reserved this IP for the cams MAC. i can connect to cam using admin / blank password.
if we have to download and run setup wizard from https://au.mydlink.com/download this could take a few hours she isn't computer literate / savvy.
so what should i do now? can next setup be done from phone [have an account] or from wired connection above?
cheers
btw at bottom of live video it is profile 2 that is yellow. shud it be profile 2 ?

in the FAQ :
Do I Need the Setup Wizard to Add a Camera to mydlink?
it states setup wizard not required, can use mydlink app. i'm in UK cam is in Aus - this doesn't find camera
i use chrome in win xp and can see live video of wired cam to the Aus router
can you confirm i can setup camera using this connection in place of downloaded setup wizard pleae?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 07:11:06 AM
These are two different regions and I'm not sure if you can connect to the AU camera while in UK since your UK app points to the UK MDL services there.

Has the camera been fully set up at the AU site and fully associated with the MDL service in AU?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 07:23:59 AM
not to scare non savvy use in Aus i just need to register camera with mydlink hopefully without running the downloaded setup wizard. is this poss - i can see wired camera and its setup/live video. here in uk?
what is MDL?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 07:28:06 AM
BTW box says 1.12 but online cam status says 1.14.03??
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 07:50:30 AM
MDL = mydlink services.

If the camera is in AU then you might see if you can access the cameras UI web page and see if it can be associated with the MDL service in AU. I don't know if it can be associated in UK. I don't believe it can be. The setup software maybe needed.
http://forums.dlink.com/index.php?topic=61916.0 (http://forums.dlink.com/index.php?topic=61916.0)
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 07:54:23 AM
hmmm! don't know how to do this
'access the cameras UI web page and see if it can be associated with the MDL service in AU'
can you enlighten me pls?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 08:05:10 AM
I would use Team viewer and connect to the remote PC and then access the cameras web page there and see if it has a mydlink feature listed under set up where you might be able to input the MDL user name account info there. if it doesn't them run the set up software from that PC.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 08:06:18 AM
she has an iphone and access to the mydlink account and will connect to the router. will she be able to find the wired cam via add new cam?
would this be sufficient?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 08:30:07 AM
I believe so, yes. I haven't tried it this way though... ::)
Review the Network Cameras - Different Ways to Register a Cloud Camera on mydlink FAQ
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 08:33:51 AM
will do and thanks FurryNutz.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 08:43:08 AM
 ;)
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 09:10:01 AM
i searched the FAQ for 'ways to Register' but found nothing? have you a link pls?
also the scan on the network did not find the 5G which is enabled on the router? is there something extra needed to tell camera to use the 5G of this router?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 09:18:33 AM
ok found it - 2nd time.
ta.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 10:14:37 AM
If you can get into the cameras web page, look under setup networking or wireless. There should be a wireless SSID section where you can have it scan and look for wireless SSIDs. Use this to see if you can see the 5Ghz radio SSID name coming from the main host router. Be sure it's enabled and set for N mode, WPA2 and AES.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 11:16:25 AM
yes i did the scan after checking 5G was enabled like2.4G but it wasn't found. 2.4G was no proband therewasa D-link SSID?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 12:10:15 PM
What mode is set on the 5Ghz radio on the main host router and what security mode are you using?
Try temporarily disabling WPA security to see if the cameras sees the 5Ghz SSID name. Reenable after testing.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 01:04:38 PM
What mode is set on the 5Ghz radio on the main host router and what security mode are you using?
802.11N via speed up to 289, AES,TKIP WPA2
I'll give it a go and report back - just about 2 eat.
thanks FurryNutz
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 01:10:15 PM
I'm wondering of the 2330L is 5Ghz supporting. I don't see any mention of it on D-links product page.  :-\

Let us know.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: RYAT3 on December 19, 2016, 01:23:48 PM
I don't think it is. All of mine are  2.4g only.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 01:25:49 PM
What I'm thinking too.  ::)

At least it works on 2.4Ghz.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 01:46:47 PM
no joy, even with no security it doesn't find the 5G. was worth a try.
cheers
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 01:51:41 PM
Ok, go with 2.4Ghz. 5Ghz doesn't seem supported.

Thanks for checking.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 01:55:17 PM
you're welcome, no prob.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 04:16:47 PM
how infuriating. i can no longer sign into the mydlink account on my iphone. she can and tho the cam was wired and showed in router wired deevices her mydlink app failed to find it. i got her to remove ethernet cable and cam now shows in wifi attached devices in router.
i sign into mydlink account using chrome xp which reports 'your account has no devices'
H E L P pls.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 04:31:23 PM
i deleted mydlink app from iphone reinstalled it and now i can sign in. seems only thing can't do isregister cam with mydlink account. clearly i should be able to according to 
Network Cameras - Different Ways to Register a Cloud Camera on mydlink @
http://forums.dlink.com/index.php?topic=61916.0
as imy cam has the 'L' suffix ? DCS-2330L.
btw the reserved IP is working well. i can see and config cam through chrome on xp whether wired or wifi connected.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 19, 2016, 04:53:06 PM
If the L is on the box and back of the unit, Yes, 2330L should be the model #.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 05:11:30 PM
IT WORKED!!don't know why it didn't b4 but hell it's back now.
thanks FurryNutz. nice one.
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 06:06:01 PM
can't see any where other than SD card for motion detect! manual page 38 [DCS-2330L_A1_Manual_v1.00(WW).pdf] states  Specify a network storage device.  under add server  but this is not showing? Can anyone enlighten me please?

D-Link DCS-2330L User Manual
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: RYAT3 on December 19, 2016, 06:29:22 PM
can't see any where other than SD card for motion detect! manual page 38 [DCS-2330L_A1_Manual_v1.00(WW).pdf] states  Specify a network storage device.  under add server  but this is not showing? Can anyone enlighten me please?

D-Link DCS-2330L User Manual

i added a bogus nas storage and it showed up in the list for setup->event

Server Name:
dsfsdfds
 Email
    Sender email address   
    Recipient email address   
    Server address   
    User name   
    Password   
    Port   
25
     This server requires a secure connection (StartTLS)
 FTP
    Server address   
    Port   
21
    User name   
    Password   
    Remote folder name   
     Passive mode
 Network storage
    Network storage location   
\\nnnnn\ddd
    (for example:\\my_nas\disk\folder)
    Workgroup   
dfjak
    User name   
dfjsl
    Password   

    Primary WINS server   
0.0.0.0
 SD Card
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 19, 2016, 07:08:38 PM
thanks fot the info. nas is what please?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 20, 2016, 01:10:00 AM
i've had her turn camera off move it 10 meters turn it on and alls well with her universe.
a HUGE thanks to you. nice one.
 ;D
btw cam was not detected by iphone app even when wired. itwas WPS that actually worked!
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: FurryNutz on December 20, 2016, 06:59:51 AM
NAS - Network Access Storage
http://us.dlink.com/products/home-solutions/sharecenter-2-bay-network-attached-storage/ (http://us.dlink.com/products/home-solutions/sharecenter-2-bay-network-attached-storage/)

If WPS works, you can use WPS.

thanks fot the info. nas is what please?
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware?
Post by: turnbui on December 20, 2016, 08:43:22 AM
thanks for the link - nas.
all working she's a happy sister.
cheers
Title: Re: dcs-2330l is v1.14 or v1.12 latest firmware? (RESOLVED)
Post by: FurryNutz on December 20, 2016, 09:12:59 AM
Glad you got it all up and running.
Enjoy.  ;)