D-Link Forums

D-Link IP Cameras for Home => DCS-936L => Topic started by: spacequakes on November 30, 2016, 11:35:04 AM

Title: Recording Sound
Post by: spacequakes on November 30, 2016, 11:35:04 AM
Hello, So far, I am very happy with my little DCS-936L camera.  I would like to somehow not record sound but can't seem to do it.  I did click on the speaker icon to mute the sound but when I play back a clip the sound comes through.  Any input would be appreciated.  Thank you, in advance.
Title: Re: Recording Sound
Post by: FurryNutz on December 19, 2016, 10:25:37 AM
Any status on this?  ???
Title: Re: Recording Sound
Post by: spacequakes on December 20, 2016, 09:31:10 AM
Hi FurryNutz, status seems to be unchanged.  I haven't seen any response yet. 
Title: Re: Recording Sound
Post by: FurryNutz on January 24, 2017, 07:13:55 AM

What Mfr and model is the main host router?
Title: Re: Recording Sound
Post by: spacequakes on February 08, 2017, 10:46:24 AM
  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
HW Ver.: A1
F/W Ver.: 1.01 (but when clicking on "i" from within app, it says current firmware is v1.02-2026)
Region?  As in Central Massachusetts?   
Router, Netgear WNR1000 v2.
Title: Re: Recording Sound
Post by: FurryNutz on February 08, 2017, 10:54:32 AM
I presume your at home and on the LAN side of the router when your trying to listen to sound?
I know it should work like this as I do get sound with my 933L on my phone app while at home on the lan side.

What wireless modes are you using on the main host router?
Title: Re: Recording Sound
Post by: spacequakes on February 08, 2017, 12:43:12 PM
I am only able to view the camera by means of apps on tablet & phone.  I still have xp for computer & cannot view the camera on the d-link site because of it.
Title: Re: Recording Sound
Post by: FurryNutz on February 08, 2017, 12:47:38 PM
Ok, so the apps work while your at home and you can hear sound while using them at home?

Ya, XP isn't supported. Best if you can find a cheap used Windows 7 PC some place.
Title: Re: Recording Sound
Post by: spacequakes on February 09, 2017, 01:21:02 PM
When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have. 
Title: Re: Recording Sound
Post by: RYAT3 on February 09, 2017, 02:29:33 PM
When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have.

The app only controls sounds on the device and no where else.

You have to go into the cameras f/w and turn it off. Page 33 of the manual.

ftp://ftp2.dlink.com/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_MANUAL_1.00_EN_US.PDF
 (http://ftp://ftp2.dlink.com/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_MANUAL_1.00_EN_US.PDF)
Title: Re: Recording Sound
Post by: spacequakes on February 11, 2017, 09:49:10 AM
Thank you. 
Title: Re: Recording Sound
Post by: FurryNutz on February 11, 2017, 12:57:38 PM
Good Luck.