D-Link Forums

D-Link Network Video Recorders => DNR-202L => Topic started by: BAMoh on November 16, 2016, 06:52:02 PM

Title: 202L Disconnect (RESOLVED)
Post by: BAMoh on November 16, 2016, 06:52:02 PM
I have had my 202L since the Summer. If I remember correctly its about 3 months. I do not regret my purchase. However since installation I have had 2 disconnects of the 202L from my router. A quick disconnect of the LAN cable and reconnect fixes it. Given its connected via LAN cable I was surprised it disconnected. Has anyone else experienced this?
Title: Re: 202L Disconnect
Post by: RYAT3 on November 16, 2016, 07:40:27 PM

Mine isn't working in mydlink as of today... (RED X)  I haven't bothered to trouble shoot it.

Is this the same issue?
Title: Re: 202L Disconnect
Post by: RYAT3 on November 16, 2016, 07:54:42 PM
I'm able to log in on local IP address from my PC.

I'll try disconnecting network cable and see if mydlink picks it back up.
Title: Re: 202L Disconnect
Post by: BAMoh on November 16, 2016, 09:22:40 PM

Mine isn't working in mydlink as of today... (RED X)  I haven't bothered to trouble shoot it.

Is this the same issue?

Yes it means the 202L has lost connection to your router. Physically the cable is obviously connected. The quickest way to fix this is to just disconnect and reconnect the LAN cable. Mine happens in the wee hours of the night and it has happened 2x.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 16, 2016, 09:33:41 PM
Try a different port and different ethernet cable.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 16, 2016, 10:39:51 PM
Try a different port and different ethernet cable.

WTF... I went over and touched my DNR-202L and the drive fail alarm was set off.. beep beep beep.. I didn't even have a chance to unplug the network cable.

Started laptop up to log in... no recording (still beeping)

unplugged network from router... and re-attached...

I don't think I touched the usb cable for the drive...

recording started again....   I'm using WD ultra passport 4TB drive... it's been full for a while... only 2 cams at the moment streaming...


p.s. my issues with "mydlink" are now straight.. I'm back online in there...

So I'm tempted to believe this might be related to your issue.. but this is my first time with such an issue...

Title: Re: 202L Disconnect
Post by: BAMoh on November 17, 2016, 06:51:49 AM
I have problems with reformatting on both Seagate and WD when removing the drives after they are full. Had to reformat through windows to fix.

Back to the disconnect issue, have you resolved? So you are experiencing disconnects too? If its the 202L and not the router then it seems unreliable to me. I dont have a cheap router so an hesitant to blame the router.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 17, 2016, 09:24:47 AM
Well that was my first disconnect from mydlink.

I was still good locally.  Could have been a router acting up.

I'll definitely keep an eye on it.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 17, 2016, 10:34:25 AM
Possible a hiccup with the MDL services?  ???

I brought my 202 online and added a 250Gb drive just to test with. Looking good. Accessible with MDL services so far.  ::)
Title: Re: 202L Disconnect
Post by: BAMoh on November 18, 2016, 07:02:58 AM
Per the log mine was concurrent with a disconnect of some cams with the 202L. The cams reconnected but the 202L did not. Could have been a router fault. Or MDL. Don't know. I have not checked my router log yet.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 18, 2016, 07:05:00 AM
Might see if there is any thing on the router logs.

Title: Re: 202L Disconnect
Post by: RYAT3 on November 18, 2016, 03:53:09 PM

My 2330L had acted up earlier in the week also.   Would be online in mydlink then offline.. attempting to access locally was a problem also, but it would finally kick in and work - then be online in mydlink.  Really strange.

Everything looks to be stable end of this week after unplugged/put back 202L network cable... no more issues that I have seen.


Title: Re: 202L Disconnect
Post by: BAMoh on November 18, 2016, 10:50:27 PM
Clearly we are dealing with consumer grade rather than commercial/industrial grade equipment.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 19, 2016, 10:37:56 AM
Seems like it may have been a MDL intermittent service issue.

Most D-Link products are home and consumer grade products.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 19, 2016, 05:11:07 PM
 It went off mydlink app again.  Red X tonight.  :'(

Title: Re: 202L Disconnect
Post by: FurryNutz on November 20, 2016, 11:58:17 AM
Was this from a remote location, app or LAN side when you notice this?
Just the DNR?
Cameras still accessible?
Title: Re: 202L Disconnect
Post by: RYAT3 on November 20, 2016, 03:30:13 PM
The 2 cameras on it are fine.  2 different ISP's tried.  I remote desktop in last night and tried to connect laptop wireless (it's weird to main) to that 2nd router.  Either I changed the passkey or failed to write new one down. 

It must be something with my setup as it sounds like no one else has the issue.  I'm sure it's still recording.  I see the router and hard drive flashing away.  Just can't access it. (The one 960l is connected 5ghz to they router,  the other wired 2210l is on a splitter of the main router).


Title: Re: 202L Disconnect
Post by: FurryNutz on November 20, 2016, 04:43:02 PM
YA you have a non standard configuration if I remember.  ::)
Title: Re: 202L Disconnect
Post by: rmusick on November 22, 2016, 10:22:33 AM
I am having this same issue....  DNR-202L has been running fine with the current setup for several months, 4 Dlink Cameras attached.  about 3 weeks ago it started showing offline ( Red X ) in the app but still online locally via web gui and still recording.  I have reboot it then it will be fine 2-3 days then Offline in the app again ... then Reboot and so on and so on ...

I updated the firmware but hasn't had any affect ...
Title: Re: 202L Disconnect
Post by: FurryNutz on November 22, 2016, 10:34:55 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email. Reference this forum thread...
Let us know how it goes please.

I am having this same issue....  DNR-202L has been running fine with the current setup for several months, 4 Dlink Cameras attached.  about 3 weeks ago it started showing offline ( Red X ) in the app but still online locally via web gui and still recording.  I have reboot it then it will be fine 2-3 days then Offline in the app again ... then Reboot and so on and so on ...

I updated the firmware but hasn't had any affect ...
Title: Re: 202L Disconnect
Post by: Strikeking on November 24, 2016, 09:57:29 PM
I am having this same issue....  DNR-202L has been running fine with the current setup for several months, 4 Dlink Cameras attached.  about 3 weeks ago it started showing offline ( Red X ) in the app but still online locally via web gui and still recording.  I have reboot it then it will be fine 2-3 days then Offline in the app again ... then Reboot and so on and so on ...

I updated the firmware but hasn't had any affect ...

Have the same issue. Works fine for a day or 2 then 202L goes offline. Can still access from browser locally, and still records both my cameras, but appears offline with red X on MDL app aswell as website. Unplugging router restores connection. Have tried with reserve ip address and without. Make no difference. Works great when it works but the 202L dropping offline is killing me. Havent tried with Static ip. Not sure how. Any help would be much appriciated.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 25, 2016, 08:21:44 AM
So we are up to 4 users with the same similar issue.   :-\
I think we have a case for an issue happening.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 25, 2016, 09:14:22 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.20 or .202.
Swap out LAN cables. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)[/li][/list]
Windows 10 FAQ: http://forums.dlink.com/index.php?topic=65722.0

I am having this same issue....  DNR-202L has been running fine with the current setup for several months, 4 Dlink Cameras attached.  about 3 weeks ago it started showing offline ( Red X ) in the app but still online locally via web gui and still recording.  I have reboot it then it will be fine 2-3 days then Offline in the app again ... then Reboot and so on and so on ...

I updated the firmware but hasn't had any affect ...

Have the same issue. Works fine for a day or 2 then 202L goes offline. Can still access from browser locally, and still records both my cameras, but appears offline with red X on MDL app aswell as website. Unplugging router restores connection. Have tried with reserve ip address and without. Make no difference. Works great when it works but the 202L dropping offline is killing me. Havent tried with Static ip. Not sure how. Any help would be much appriciated.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 25, 2016, 10:12:38 AM
Ok, can count me in on this. I tried to log into the DNR today and the MDL Lite and NVR app both showed the DNR disconnected.
I connected to the DNRs web page on the LAN side and it's working there.
I rebooted the DNR and it was showing as connected to the MDL service after it was ready.

I'll try and get some info on this on Monday. Please be patient.

Title: Re: 202L Disconnect
Post by: gandalf1369 on November 25, 2016, 11:58:41 AM
Exact same thing is happening to me.  DNR-202L and one of my DCS-934L cameras go offline when viewing in mydlink.com webpage.  Rebooting the 202L and unplugging then replugging the camera brings everything back.  As with the other users when mydlink.com can't see the two devices my LAN can see and access them normally.  This has been happening now for about 1-2 weeks.

Thought at first that when it started that my equipment was going flaky - now I'm not so sure.  Given that it is happening to others, all within the same time frame, leads me to think that something is not quite right on the mydlink end . . .
Title: Re: 202L Disconnect
Post by: FurryNutz on November 25, 2016, 12:32:20 PM
Thanks for your feedback and experiences. I have reached out to D-Link to review this. I'm sure come Monday they will see it and start reviewing whats going on. Please be patient.

Exact same thing is happening to me.  DNR-202L and one of my DCS-934L cameras go offline when viewing in mydlink.com webpage.  Rebooting the 202L and unplugging then replugging the camera brings everything back.  As with the other users when mydlink.com can't see the two devices my LAN can see and access them normally.  This has been happening now for about 1-2 weeks.

Thought at first that when it started that my equipment was going flaky - now I'm not so sure.  Given that it is happening to others, all within the same time frame, leads me to think that something is not quite right on the mydlink end . . .
Title: Re: 202L Disconnect
Post by: Strikeking on November 26, 2016, 08:39:08 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.20 or .202.
Swap out LAN cables. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)[/li][/list]
Windows 10 FAQ: http://forums.dlink.com/index.php?topic=65722.0

I am having this same issue....  DNR-202L has been running fine with the current setup for several months, 4 Dlink Cameras attached.  about 3 weeks ago it started showing offline ( Red X ) in the app but still online locally via web gui and still recording.  I have reboot it then it will be fine 2-3 days then Offline in the app again ... then Reboot and so on and so on ...

I updated the firmware but hasn't had any affect ...

Have the same issue. Works fine for a day or 2 then 202L goes offline. Can still access from browser locally, and still records both my cameras, but appears offline with red X on MDL app aswell as website. Unplugging router restores connection. Have tried with reserve ip address and without. Make no difference. Works great when it works but the 202L dropping offline is killing me. Havent tried with Static ip. Not sure how. Any help would be much appriciated.
H/W version A1 ..F/W version 2.04.03. Router is Motorola Surfboard SBG6782. DCHP with reverved ip for DNR. Running 1 DCS5222L and 1 DCS 942L.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 27, 2016, 12:15:39 PM
Well after the reboot the other day, my DNR is still online with the MDL service.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 27, 2016, 05:14:01 PM
Can't access mine yet. Still out.  :-\
Title: Re: 202L Disconnect
Post by: BAMoh on November 27, 2016, 07:19:54 PM
Well after the reboot the other day, my DNR is still online with the MDL service.
As in rebooted your router?
Title: Re: 202L Disconnect
Post by: FurryNutz on November 28, 2016, 06:48:26 AM
No, the DNR. No router reboot has been performed since I put it online.

As of right now my DNR is showing online with the MDL services.

Well after the reboot the other day, my DNR is still online with the MDL service.
As in rebooted your router?
Title: Re: 202L Disconnect
Post by: BAMoh on November 29, 2016, 09:02:54 AM
My disconnects have returned despite reserving an IP address for the DNR 202L. It's getting annoying. I am trying to pinpoint whether this is a router issue or a device issue or a mydlink issue. None of my cams disconnect when the DNR disconnects. To bring it back online I need just unplug/replug the LAN cable. Even if it does disconnect shouldnt the DNR have the ability to reconnect by itself?

Update: I have 2 DNRs and both disconnect. As other report the same problems, I realize it cannot be a router issue. Unless this problems went unreported prior to recently it seems to be a problem with mydlink?????
Title: Re: 202L Disconnect
Post by: RYAT3 on November 29, 2016, 09:50:13 AM
I unplugged my dnr 202l last night and put it in a different port.  In a few minutes it was back online.

This morning, it is one again offline.

I'll look for a reboot device page in the web ui tonight.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 29, 2016, 10:24:41 AM
Mines down here at work. I'll check local LAN when I get home.  ::)
Title: Re: 202L Disconnect
Post by: BAMoh on November 29, 2016, 10:53:40 AM
I unplugged my dnr 202l last night and put it in a different port.  In a few minutes it was back online.

This morning, it is one again offline.

I'll look for a reboot device page in the web ui tonight.

That is exactly what happens to me. I have also moved the LAN cable plugin to a different port. Everyone has a different router. We all have the same DNR 202L with the latest firmware and we all use mydlink. I really think that eliminates the routers as a cause.

I also get some cam disconnects. And the IP address changes despite having reserved one for the cam. But this only happens on a specific cam. The cam itself doesent seem to disconnect (or it reconntects  itself). However after each disconnect I need to manually add it back to the DNR 202L. This cam is far from my router so that might be a cause.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 29, 2016, 11:08:15 AM
My camera remains connected, however it uses a static IP address as well has the DNR.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 29, 2016, 04:29:08 PM
ok - I issued Settings->System->Reboot Device.

The DNR 202L came back online through the app.

We'll see what happens tomorrow.

[Update]
it is offline again.
Title: Re: 202L Disconnect
Post by: Strikeking on November 29, 2016, 09:46:58 PM
Its got to be a MDL issue. Ive tried everything. Also whenever my DNR goes offline on MDL i can still acess it thru 192.xxx.x.x adress. And it takes me to the advance setting page where i can see both my cameras and they are online and acually still recording..Yet when i use MDL its offline apparenlty
Title: Re: 202L Disconnect
Post by: helppls on November 29, 2016, 11:19:59 PM
Hello, I'd like to chime in that I'm experiencing this issue also. (Firefox and Windows 10 user)

Rebooting/unplugging/updating firmware have not worked. I'll also mention that that firmware was patched to fix a known issue with playback in Firefox yet it has not worked. I have never been able to access the recorded footage and urgently need to be able.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 30, 2016, 06:36:21 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Reference this forum thread. We find that phone contact has better immediate results over using email. Ask for escalated support if needed.
Let us know how it goes please.
Title: Re: 202L Disconnect
Post by: BAMoh on November 30, 2016, 08:01:45 AM
Its got to be a MDL issue. Ive tried everything. Also whenever my DNR goes offline on MDL i can still acess it thru 192.xxx.x.x adress. And it takes me to the advance setting page where i can see both my cameras and they are online and acually still recording..Yet when i use MDL its offline apparenlty

BTW you can access it but keep in mind when it goes offline from MDL I think you are no longer recording. Look at your available playback. I find that that section of time is missing ie there were no recordings when it disconnected. Plus you are logging in directly to the DNR within your network. If you were remote then you would be out of luck. These are all flaws and problems with the DNR.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 30, 2016, 08:07:51 AM
I just found this on D-Links FB page:
"The mydlink portal will undergo the server maintenance. Kindly be noted the mydlink portal and the mydlink apps may be temporarily unavailable during this period.
We apologize for any inconvenience.
* US, Canada and South America: November 30, 2016 12:00am 2:00am (UTC-7) / 3:00pm-5:00pm (UTC+8)
* Europe, Russia, Turkey and Israel: December 1, 2016 2:00am-4:00am (UTC) / 10:00am-12:00pm (UTC+8)"

Might check for this issue tomorrow and after...
Title: Re: 202L Disconnect
Post by: RYAT3 on November 30, 2016, 10:27:27 AM
Its got to be a MDL issue. Ive tried everything. Also whenever my DNR goes offline on MDL i can still acess it thru 192.xxx.x.x adress. And it takes me to the advance setting page where i can see both my cameras and they are online and acually still recording..Yet when i use MDL its offline apparenlty

BTW you can access it but keep in mind when it goes offline from MDL I think you are no longer recording. Look at your available playback. I find that that section of time is missing ie there were no recordings when it disconnected. Plus you are logging in directly to the DNR within your network. If you were remote then you would be out of luck. These are all flaws and problems with the DNR.

I have looked, and I'm recording.

Although I have set the recording to continous in the web UI.
Title: Re: 202L Disconnect
Post by: RYAT3 on November 30, 2016, 10:28:01 AM
I just found this on D-Links FB page:
"The mydlink portal will undergo the server maintenance. Kindly be noted the mydlink portal and the mydlink apps may be temporarily unavailable during this period.
We apologize for any inconvenience.
* US, Canada and South America: November 30, 2016 12:00am 2:00am (UTC-7) / 3:00pm-5:00pm (UTC+8)
* Europe, Russia, Turkey and Israel: December 1, 2016 2:00am-4:00am (UTC) / 10:00am-12:00pm (UTC+8)"

Might check for this issue tomorrow and after...

Thanks for the update.  Will do.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 30, 2016, 11:24:21 AM
 ;)
Title: Re: 202L Disconnect
Post by: BAMoh on November 30, 2016, 11:59:23 AM
I just found this on D-Links FB page:
"The mydlink portal will undergo the server maintenance. Kindly be noted the mydlink portal and the mydlink apps may be temporarily unavailable during this period.
We apologize for any inconvenience.
* US, Canada and South America: November 30, 2016 12:00am 2:00am (UTC-7) / 3:00pm-5:00pm (UTC+8)
* Europe, Russia, Turkey and Israel: December 1, 2016 2:00am-4:00am (UTC) / 10:00am-12:00pm (UTC+8)"

Might check for this issue tomorrow and after...
The problems predate the server maintenance. If anything I hope they are fixing the issue. SMH.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 30, 2016, 12:43:19 PM
Yes, I know the problems pre-date. I'm hoping the issues will be fixed in this maintenance period.
Last maintenance was on the 15th. Seems when the some problem may have been intro'd.  ???
Title: Re: 202L Disconnect
Post by: helppls on November 30, 2016, 12:46:55 PM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Reference this forum thread. We find that phone contact has better immediate results over using email. Ask for escalated support if needed.
Let us know how it goes please.

Thank you, I think I will have to :(

I've already done extensive troubleshooting on my own so I'm afraid about whether they're going to be able to help, but I can only try before I cut losses and buy a different product. I need something urgently for an intruder and 202L is really terrible.
Title: Re: 202L Disconnect
Post by: FurryNutz on November 30, 2016, 12:53:18 PM
There is maintenance going on with the MDL service which the DNR uses so you might see if it works better tomorrow or the day after.

Another option short term would be to install D-View Cam software on a PC and point your cameras to it if your needing something quick to capture video.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Reference this forum thread. We find that phone contact has better immediate results over using email. Ask for escalated support if needed.
Let us know how it goes please.

Thank you, I think I will have to :(

I've already done extensive troubleshooting on my own so I'm afraid about whether they're going to be able to help, but I can only try before I cut losses and buy a different product. I need something urgently for an intruder and 202L is really terrible.
Title: Re: 202L Disconnect
Post by: Strikeking on November 30, 2016, 06:40:48 PM
Its got to be a MDL issue. Ive tried everything. Also whenever my DNR goes offline on MDL i can still acess it thru 192.xxx.x.x adress. And it takes me to the advance setting page where i can see both my cameras and they are online and acually still recording..Yet when i use MDL its offline apparenlty

BTW you can access it but keep in mind when it goes offline from MDL I think you are no longer recording. Look at your available playback. I find that that section of time is missing ie there were no recordings when it disconnected. Plus you are logging in directly to the DNR within your network. If you were remote then you would be out of luck. These are all flaws and problems with the DNR.

No im deffinatly still recording when offline on MDL but online local
Title: Re: 202L Disconnect
Post by: RYAT3 on December 01, 2016, 09:34:53 AM
I restarted the Dnr 202l last night, and it hasn't been offline yet. Hopefully this issue is now resolved.

Shouldn't have happened in the 1st place though.  ::)
Title: Re: 202L Disconnect
Post by: FurryNutz on December 01, 2016, 10:10:38 AM
I restarted mine yesterday after noon after I go home. It's offline as of today at work. I presume maybe I should have restarted it later. Trying to get someone to restart it now.  ::)

I restarted the Dnr 202l last night, and it hasn't been offline yet. Hopefully this issue is now resolved.

Shouldn't have happened in the 1st place though.  ::)
Title: Re: 202L Disconnect
Post by: FurryNutz on December 01, 2016, 11:13:44 AM
Ok restarted at 12Pm today and it's online. Will see what happens.  ::)
Title: Re: 202L Disconnect
Post by: Strikeking on December 01, 2016, 01:19:18 PM
Mine stayed online overnight till this afternoon. It's offline line now..this is rediculous.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 01, 2016, 01:26:42 PM
What region are you located?

Curious, is uPnP enabled on the main host router and the DNR?

Mine stayed online overnight till this afternoon. It's offline line now..this is rediculous.
Title: Re: 202L Disconnect
Post by: Strikeking on December 01, 2016, 01:58:18 PM
Canada..yes and yes
Title: Re: 202L Disconnect
Post by: FurryNutz on December 01, 2016, 02:08:54 PM
Wondering if you disable uPnP and any uPnP Port Forwarding on the DNR would exhibit any differences.
Title: Re: 202L Disconnect
Post by: BAMoh on December 01, 2016, 07:05:48 PM
Both of mine went down. Some cams went down. I put it all back online this morning and its been OK. IMO this is not professional grade equipment. We all know its consumer class but it should have very little down time. And that down time should not have to result in manual recovery. They need to figure out how to make product recover by itself.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 02, 2016, 06:45:28 AM
DNR is down. Camera Still online.
Title: Re: 202L Disconnect
Post by: BAMoh on December 02, 2016, 07:16:27 AM
DNR is down. Camera Still online.
That has been a common problem for me.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 02, 2016, 08:14:31 AM
Been a common problem for anyone with the 202L seems like.
Title: Re: 202L Disconnect
Post by: RYAT3 on December 02, 2016, 10:10:00 AM
DNR is down. Camera Still online.

I'm still good. 
Title: Re: 202L Disconnect
Post by: FurryNutz on December 02, 2016, 10:19:15 AM
I'm going to check on my configuration at home and see. I'm using a older model router for testing and wondering if there could be something between it, the DNR and MDL services that's stopping.  :-\
Title: Re: 202L Disconnect
Post by: FurryNutz on December 02, 2016, 03:59:04 PM
So I restarted my DNR this evening again. Nothing out of the ordinary that I can see. All is working on the LAN side. Just on the MDL service and Lite app when it's disconnected.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 03, 2016, 10:05:14 AM
11am and my DNR is still online with the MDL services.  :o
Title: Re: 202L Disconnect
Post by: FurryNutz on December 04, 2016, 11:30:33 AM
12:30PM Sunday and my DNR is still online and accessible.

Anyone else still having problems?
Title: Re: 202L Disconnect
Post by: Strikeking on December 04, 2016, 11:37:49 AM
Ended up returning mine. If they did fix things I will purchase another
Title: Re: 202L Disconnect
Post by: FurryNutz on December 04, 2016, 11:39:41 AM
Well I don't know if they fixed something or if it was me sending a email to support and giving this issue to them and my DNRs info to them on Friday after work.IT's been up since then. I even traveled out of town yesterday and was able to access it while visiting family. I'll give it till tomorrow and check again.

Ended up returning mine. If they did fix things I will purchase another
Title: Re: 202L Disconnect
Post by: RYAT3 on December 05, 2016, 05:57:05 AM
Offline again Monday morning
Title: Re: 202L Disconnect
Post by: FurryNutz on December 05, 2016, 06:32:23 AM
Mines still online...I'll keep an eye on it.  :o
Title: Re: 202L Disconnect
Post by: BAMoh on December 05, 2016, 07:52:21 AM
Mine have been online since Saturday. However, I get assorted cam disconnects despite reserving an IP address for all. The cam itself doesn't disconnect from MDL (or if it did it reconnects and I don't notice this happening). However, once the cam disconnects I need to manually reconnect it to the DNR202L. Anyone else experience this? It's really flaky and frustrating to deal with every so often (daily or every other day with longest continuous lasting about two weeks). I'm tired of it.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 05, 2016, 08:12:06 AM
My cam and DNR uses a static IP address, not a reserved address. My cam keeps connected all the time to the MDL service and the DNR. Which seems online and stable now with the MDL services.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 07, 2016, 09:44:53 AM
DNR still online.  ;D
Title: Re: 202L Disconnect
Post by: BAMoh on December 07, 2016, 10:21:02 AM
Mine is too.
Title: Re: 202L Disconnect
Post by: RYAT3 on December 07, 2016, 10:22:48 AM
I power cycled the unit Tuesday morning.  It survived the first night and is still online.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 07, 2016, 10:25:06 AM
Was the power cycle due to the DNR not being online or just wanted to power cycle it?

I power cycled the unit Tuesday morning.  It survived the first night and is still online.
Title: Re: 202L Disconnect
Post by: RYAT3 on December 07, 2016, 10:25:56 AM
Went offline Monday morning.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 07, 2016, 10:27:49 AM
Ok. Keep us posted.
Title: Re: 202L Disconnect
Post by: BAMoh on December 07, 2016, 10:29:56 AM
Went offline Monday morning.
You have yours on static IP?
Title: Re: 202L Disconnect
Post by: RYAT3 on December 07, 2016, 01:11:37 PM
Went offline Monday morning.
You have yours on static IP?

My external ip address resets maybe once every 2 years,  if that's what your asking.

I'm sure I have the Dnr 202l reserved in the router is attached too.  I have not had to use a different local ip address to access it.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 07, 2016, 01:47:08 PM
Care to try a static IP address instead of a reserved address?
Title: Re: 202L Disconnect
Post by: FurryNutz on December 08, 2016, 07:46:31 AM
Mines still online... ;D
Title: Re: 202L Disconnect
Post by: RYAT3 on December 08, 2016, 10:34:33 AM
Mines still online... ;D
Care to try a static IP address instead of a reserved address?

I guess. This will take some time to setup .

It's offline again today along with a 960l that's on the same router.  I'll give it a pass today though, my Internet and cable TV was down for 5 hours last night(rare). I'll reboot that side later tonight.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 08, 2016, 10:39:59 AM
Ok. It's easy to setup static on the DNR and DCS if you can. Nothing else to set up or re-associate with the MDL service. Both DNR and DCS been UP for me accept for some DWA-192 and 890L testing last couple of nights. After testing was done, camera came back on line automatically for me as I had disabled wifi radios and changes SSID names for testing.
Title: Re: 202L Disconnect
Post by: RYAT3 on December 09, 2016, 10:57:58 AM
It was the routers fault this time. It had failed to reconnect to the Internet. I reboot it last night,  and the dnr202l is still good today.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 09, 2016, 10:58:54 AM
Kewl beans. Mines still online as well. Been almost a week now.  :D

It was the routers fault this time. It had failed to reconnect to the Internet. I reboot it last night,  and the dnr202l is still good today.
Title: Re: 202L Disconnect
Post by: beetlenut on December 13, 2016, 09:07:24 AM
I am having disconnect problems with my DNR-202L as well.  I just purchased it a few months ago, and immediately started having trouble with it disconnecting from the network after a few hours (red x in mydlink) I have replaced the Ethernet cable, set up static IP, and replaced the router with no help.  My cameras are having no issues - just the DNR-202L disconnecting after a few hours.  I have to do a power cycle to get it to reconnect, sometimes twice, which defeats the purpose of having the network recorder as it isn't recording after disconnecting.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 13, 2016, 09:09:55 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is the main host router?
What ISP Modem Mfr. and model # do you have?

I am having disconnect problems with my DNR-202L as well.  I just purchased it a few months ago, and immediately started having trouble with it disconnecting from the network after a few hours (red x in mydlink) I have replaced the Ethernet cable, set up static IP, and replaced the router with no help.  My cameras are having no issues - just the DNR-202L disconnecting after a few hours.  I have to do a power cycle to get it to reconnect, sometimes twice, which defeats the purpose of having the network recorder as it isn't recording after disconnecting.
Title: Re: 202L Disconnect
Post by: beetlenut on December 13, 2016, 09:13:16 AM
I will get more info tonight as I am at work.  It has the latest firmware.  I am in Des Moines, IA USA
Title: Re: 202L Disconnect
Post by: FurryNutz on December 13, 2016, 09:19:43 AM
Ok.

One thing I did, was to fill out a support ticket under the DNR-202 on D-Link contact us support site. I gave them the MDL service ID number of my DNR and info of what was happening and a link to this forum thread. My DNR has been online since then.

I will get more info tonight as I am at work.  It has the latest firmware.  I am in Des Moines, IA USA
Title: Re: 202L Disconnect
Post by: beetlenut on December 13, 2016, 09:26:24 AM
OK thanks I will do that as well
Title: Re: 202L Disconnect
Post by: FurryNutz on December 13, 2016, 09:37:21 AM
Let us know how it goes.  ;)
Title: Re: 202L Disconnect
Post by: BAMoh on December 14, 2016, 10:25:43 PM
I want to report I had 1 disconnect today.
Title: Re: 202L Disconnect
Post by: BAMoh on December 20, 2016, 08:04:46 PM
Had another disconnect today.
Title: Re: 202L Disconnect
Post by: RYAT3 on December 20, 2016, 08:52:01 PM
Still online here. (dnr202l)

 I did have troubles Monday with a 5222L, I power cycled it, and it has been fine.
Title: Re: 202L Disconnect
Post by: gandalf1369 on December 22, 2016, 06:06:05 AM
Also still on-line here (DNR202L) - been 5-6 straight days with no problem . . .
Title: Re: 202L Disconnect
Post by: BAMoh on December 22, 2016, 07:19:21 PM
I'm OK today. Yesterday had 2 cams down for unknown reason. One of them was connected to the 202L.
Title: Re: 202L Disconnect
Post by: gandalf1369 on December 23, 2016, 12:27:33 PM
Sigh . . . Guess I spoke too soon.  DNR202L has disconnected again.  This is beginning to get somewhat tiresome, looks like D-Link either can't or doesn't know how to fix this problem.
Title: Re: 202L Disconnect
Post by: RYAT3 on December 23, 2016, 01:16:01 PM
Sigh . . . Guess I spoke too soon.  DNR202L has disconnected again.  This is beginning to get somewhat tiresome, looks like D-Link either can't or doesn't know how to fix this problem.

No issue yet here.  Even logged in.
Title: Re: 202L Disconnect
Post by: FurryNutz on December 23, 2016, 01:21:21 PM
Mines down.  :(
Title: Re: 202L Disconnect
Post by: BAMoh on December 28, 2016, 07:58:21 PM
I've been OK since my previous post. On a hot streak!
Title: Re: 202L Disconnect
Post by: FurryNutz on January 03, 2017, 08:48:48 AM
Mines online since last Saturday.  ::)
Title: Re: 202L Disconnect
Post by: BAMoh on January 03, 2017, 06:44:35 PM
Mine disconnected yesterday.
Title: Re: 202L Disconnect
Post by: BAMoh on January 06, 2017, 09:27:46 AM
Disconnect on 1/5/2017.
Title: Re: 202L Disconnect
Post by: FurryNutz on January 06, 2017, 09:35:33 AM
Mines still online...

Title: Re: 202L Disconnect
Post by: RYAT3 on January 06, 2017, 09:56:34 AM
Still good here.
Title: Re: 202L Disconnect
Post by: gandalf1369 on January 16, 2017, 06:46:54 AM
Looks like dlink MAY have fixed the disconnect problem - at least for me.  It's been a bit more than 3 weeks since I had to reset the DNR-202L.  Hopefully it's working for everybody else . . .
Title: Re: 202L Disconnect
Post by: FurryNutz on January 16, 2017, 10:35:46 AM
Same here. Been working since the 31st of Dec.
Title: Re: 202L Disconnect
Post by: FurryNutz on January 17, 2017, 03:32:18 PM
Ok, so my DNR is now off line again. Of course I'm not at home and at a remote location visiting family and wont be back till Thursday or Friday.  ::)  DCS-933L is also off line however it may have been unplugged. There was maintenance that started on the 16th so I guess it probably was the cause. Soon as I get home I'll reboot everything.  >:(

Title: Re: 202L Disconnect
Post by: RYAT3 on January 17, 2017, 08:12:26 PM
Still good here.
Title: Re: 202L Disconnect
Post by: FurryNutz on January 23, 2017, 07:31:18 AM
Mines back online since Saturday the 21st alone with the 933L. This is post MDL maintenance.