D-Link Forums

D-Link IP Cameras for Home => DCS-2330L => Topic started by: 03hdfatboy on October 14, 2015, 04:32:14 PM

Title: firmware 1.12
Post by: 03hdfatboy on October 14, 2015, 04:32:14 PM
http://d2okd4tdjucp2n.cloudfront.net/DCS-2330L/DCS-2330L_A1_FW_V1.12.00.zip (http://d2okd4tdjucp2n.cloudfront.net/DCS-2330L/DCS-2330L_A1_FW_V1.12.00.zip)

For Users with cameras that have not been updated from v1.00 or shipping FW, please review:
http://forums.dlink.com/index.php?topic=63617.msg268275#msg268275 (http://forums.dlink.com/index.php?topic=63617.msg268275#msg268275)
Title: Re: firmware 1.12
Post by: Christine00 on October 17, 2015, 01:41:36 PM
Do not use this firmware. The percentage setting from motion detection has been removed. Notification via email only sends texts, not pictures. Please, D-Link, how many times do I have to  be tester for new problems?
Title: Re: firmware 1.12
Post by: FurryNutz on October 17, 2015, 02:11:47 PM
Was a factory reset performed before and after applying the new FW then set up from scratch? Features you mentioned still missing then?
Browser caches cleared after the FW update as well?
What Browser are you using to view these features?

Do not use this firmware. The percentage setting from motion detection has been removed. Notification via email only sends texts, not pictures. Please, D-Link, how many times do I have to  be tester for new problems?
Title: Re: firmware 1.12
Post by: Christine00 on October 17, 2015, 03:47:19 PM
Yes, I tried several times with or without factory reset. In my experience, factory reset is waste of time. I have to set up everything all over again but it never helped. If the firmware is supposed to work, it works by installing the same firmware about 3 times with multiple reboot.

Now, I realized that I am not even getting the text notification by email. This is definitely the firmware issue and I know for sure because recent 5029L firmware has the same problems. No email notification and no percentage setting for motion detection. Dlink asked me to go through multiple steps but they gave up. I notified D-link regarding this issue but they are in denial and still asks customers to go through unnecessary steps.
Title: Re: firmware 1.12
Post by: FurryNutz on October 17, 2015, 04:04:46 PM
Do you have a Static IP address set on the cameras?
Is uPnP and uPnP Port Forwarding both enabled on each camera?
What Mfr and model # is the main host router?
Title: Re: firmware 1.12
Post by: Christine00 on October 17, 2015, 04:25:38 PM
Before I answer more questions of yours, may I ask whether you work for D-Link and try to resolve issues or you just want to make sure that there are problems?
Title: Re: firmware 1.12
Post by: FurryNutz on October 17, 2015, 04:35:18 PM
http://forums.dlink.com/index.php?topic=58108.0 (http://forums.dlink.com/index.php?topic=58108.0)
Title: Re: firmware 1.12
Post by: Christine00 on October 17, 2015, 04:57:05 PM
I appreciate you for trying. However, I do not think your questions are related to the problems. The camera was working fine with old firmware without those 2 issues and the problems occurred after firmware upgrade.  I receive test emails fine but motion detection notification via email stopped working.  I do not think that those two particular problems have nothing to do with IP or uPnP or router or browser.
Title: Re: firmware 1.12
Post by: FurryNutz on October 17, 2015, 05:00:05 PM
You could roll back version and see if this fixes the issue.

FYI:
http://forums.dlink.com/index.php?topic=62395.0 (http://forums.dlink.com/index.php?topic=62395.0)
Title: Re: firmware 1.12
Post by: Christine00 on October 17, 2015, 05:06:38 PM
Are you talking about going back to older firmware? Yes, I already did and those 2 problems are gone. I am back to 1.02.03.
Title: Re: firmware 1.12
Post by: FurryNutz on October 17, 2015, 05:12:37 PM
Ok. I'll let D-Link know about this.

Title: Re: firmware 1.12
Post by: Christine00 on October 17, 2015, 05:20:39 PM
Thanks. Please let them know that 5029L has the same issue. It seems that they use similar firmware for both cameras.
Title: Re: firmware 1.12
Post by: 03hdfatboy on October 18, 2015, 09:01:52 PM
I don't have any of those issues with 1.12. I can still adjust the motion detection.  Detection I did   A factory reset it installed the firmware reset camera again I haven't had those issues at all.
Title: Re: firmware 1.12
Post by: Christine00 on October 19, 2015, 06:42:34 PM
I did not say that I cannot adjust motion detection. I said that percentage setting has been removed. There is only sensitivity setting.

Are you also saying that you receive motion detection notification by email without any problem?
Title: Re: firmware 1.12
Post by: FurryNutz on October 22, 2015, 06:48:29 AM
Any status on this?  ???
Title: Re: firmware 1.12
Post by: Christine00 on October 26, 2015, 03:12:32 AM
03hdfatboy, can you clarify?

I talked to D-link and they were not able to resolve the problems. They should be fixed with firmware update.

I reported it to this forum, so that others do not have to waste their time by trying unnecessary steps.

However, you commented as if the problems do not exist. Did you not use the features that I mentioned or did you use the features but you still do not have the problems?
Title: Re: firmware 1.12
Post by: goodsale on October 27, 2015, 12:27:24 AM
Me too

I have same trouble like dcs-5222LB1. After some time the camera don't send any image, in dlink+ I have time out in connection but the camera is connected and is called by ip address.

I go back to older firmware and no problem!
Title: Re: firmware 1.12
Post by: FurryNutz on October 27, 2015, 07:53:28 AM
Do you have a Static IP address set on the cameras?
Is uPnP and uPnP Port Forwarding both enabled on each camera?
What Mfr and model # is the main host router?
Is a factory reset performed after applying the new FW on the camera then setup from scratch.

Me too

I have same trouble like dcs-5222LB1. After some time the camera don't send any image, in dlink+ I have time out in connection but the camera is connected and is called by ip address.

I go back to older firmware and no problem!
Title: Re: firmware 1.12
Post by: quixy on October 31, 2015, 12:46:28 PM
Do not use this firmware. The percentage setting from motion detection has been removed. Notification via email only sends texts, not pictures. Please, D-Link, how many times do I have to  be tester for new problems?

Also, the frames per second max went from 30 to 25 and when I tried to turn on multicast the cameras slowed to a crawl. Maybe they'll get it right by version 2.46? This is no good since I think there is supposed to be a security update with the last firmware?
Title: Firmware 1.12 Has Flaws
Post by: Cam_2015 on November 15, 2015, 04:20:47 PM
I have several of these DCS-2330L Cams, I updated all to firmware 1.12 and they all would go off-line several times a week.  I continuously had to reboot them to connect, finally I un-did and rolled back to 1.02.03 and they stay connected.  I am not sure why these updates are released without proper (thorough) testing.  Anyone else having issues with updates?
Title: Re: firmware 1.12
Post by: 03hdfatboy on November 15, 2015, 05:07:04 PM
The only issue I have with mine is the app for the iPhone, the one for the iPad (not the lite) works perfect. The cameras work great..now
Title: Re: Firmware 1.12 Has Flaws
Post by: FurryNutz on November 16, 2015, 07:07:02 AM
Do you have a Static IP address set on the cameras?
Is uPnP and uPnP Port Forwarding both enabled on each camera?
What Mfr and model # is the main host router?
Is a factory reset performed after applying the new FW on the camera then setup from scratch.

Maybe 03hdfatboy can chime in on what he has configured that has his cameras working well.


I have several of these DCS-2330L Cams, I updated all to firmware 1.12 and they all would go off-line several times a week.  I continuously had to reboot them to connect, finally I un-did and rolled back to 1.02.03 and they stay connected.  I am not sure why these updates are released without proper (thorough) testing.  Anyone else having issues with updates?
Title: Re: Firmware 1.12 Has Flaws
Post by: 03hdfatboy on November 16, 2015, 02:00:16 PM
I set everything up with the iPad app then just modified the pre recording to -3 and the file size to 7500Mb that gives me 16 sec of video. All the other settings are default.
 
Do you have a Static IP address set on the cameras?
Is uPnP and uPnP Port Forwarding both enabled on each camera?
What Mfr and model # is the main host router?
Is a factory reset performed after applying the new FW on the camera then setup from scratch.

Maybe 03hdfatboy can chime in on what he has configured that has his cameras working well.


I have several of these DCS-2330L Cams, I updated all to firmware 1.12 and they all would go off-line several times a week.  I continuously had to reboot them to connect, finally I un-did and rolled back to 1.02.03 and they stay connected.  I am not sure why these updates are released without proper (thorough) testing.  Anyone else having issues with updates?
Title: Re: Firmware 1.12 Has Flaws
Post by: Cam_2015 on November 16, 2015, 10:17:27 PM
I do have static ports setup, with uPnP and port forwarding enabled, thats how I access my cams from outside home network using 3rd party cam viewers on iPad and Android.  D-Link apps work as well, but they are not good for more than 5 min (then manual reconnect) and group view is very limited and not as fine tuned.  Router is Netgear WNDR4500 and does have latest version FW and port forwarding active with static IP to each cam.  The last thing about factory reset, I did not do that, but just rebooted them.  I am not sure how to post (attach) an image here, otherwise I can snapshot cam settings.
Title: Re: firmware 1.12
Post by: FurryNutz on November 17, 2015, 06:34:44 AM
I take ONE camera and do a factory reset and set it up from scratch. Set a Static IP address ON the camera that's outside of the DHCP IP address pool on the router, ensure uPnP and uPnP Port Forwarding is enabled. Test.
Title: Re: firmware 1.12
Post by: leviny on November 23, 2015, 06:54:29 PM
Using 1.12 now with no problem. Email with pics works, and percentage is still there. Try reloading the fw.
Title: Re: firmware 1.12
Post by: FurryNutz on November 24, 2015, 12:33:17 PM
I agree, factory reset, manually load FW using IE or FF with any PC security software, once loaded, do one more factory reset and the set up from scratch. I recommend setting a static IP address ON the camera and enabled both uPnP and uPnP Port Forwarding ON the cable as well.
Title: Re: firmware 1.12
Post by: ceglia on November 28, 2015, 01:16:29 PM
Just upgraded as well.... so far, so good.  Sensitivity % is there.  No other "motion detection" percentage, but not an issue for me.  Email snapshots work fine.  Everything seems to work normally... or at least as it did with v1.01.06.

Had some trouble actually installing the updated.  Was eventually able to do it using the web admin page, but it took several attempts.  Finally it worked.  I did reboot the camera, but i'm not sure if that matters to be honest.  Did not restore to factory settings prior to upgrading.
Title: Re: firmware 1.12
Post by: FurryNutz on November 30, 2015, 07:40:53 AM
PC 3rd Party Security Software Configurations


PC Web Browser Configurations
What browser are you using?
Try IE FF? If IE 8, 9, 10 or 11, set compatibility mode and test again. These are recommended for doing any FW udpates.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches before and after upgrading FW.

Glad you got it working. Enjoy.  ;)

Just upgraded as well.... so far, so good.  Sensitivity % is there.  No other "motion detection" percentage, but not an issue for me.  Email snapshots work fine.  Everything seems to work normally... or at least as it did with v1.01.06.

Had some trouble actually installing the updated.  Was eventually able to do it using the web admin page, but it took several attempts.  Finally it worked.  I did reboot the camera, but i'm not sure if that matters to be honest.  Did not restore to factory settings prior to upgrading.
Title: Re: Firmware 1.12 Has Flaws
Post by: FurryNutz on December 10, 2015, 08:28:29 AM
Please attached a capture if your settings using this process:
Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)
Thank you.

I do have static ports setup, with uPnP and port forwarding enabled, thats how I access my cams from outside home network using 3rd party cam viewers on iPad and Android.  D-Link apps work as well, but they are not good for more than 5 min (then manual reconnect) and group view is very limited and not as fine tuned.  Router is Netgear WNDR4500 and does have latest version FW and port forwarding active with static IP to each cam.  The last thing about factory reset, I did not do that, but just rebooted them.  I am not sure how to post (attach) an image here, otherwise I can snapshot cam settings.
Title: Re: firmware 1.12
Post by: benoitmabille on March 25, 2016, 01:44:36 PM
I thought that I would witness the same disconnection issue on both my DCS2330L since FW 1.12 (from 1.02)

The picture disconnects after a while (couple of hours max)   :o
The camera itself still responds (LAN) and I can get the image back by 'reset to defaults' the image settings   >:(

Static IP, 2 different AP, LAN access.

Any ideas for a workaround ? Playing with firmware changes is a pain as these are outdoor cameras, difficult to move in for an ethernet connection.

BR
 
Title: Re: firmware 1.12
Post by: FurryNutz on March 25, 2016, 02:25:00 PM
Do a factory reset, manually re-load the FW file. Factory reset again the set up from scratch...
Title: Re: firmware 1.12
Post by: vwmech on March 29, 2016, 11:16:56 AM
My firmware update seems to work okay, but it's spotty.

Everything works consistently on the mydlink site: live view and playback.  I am also able to log directly into the camera using my PC.

Where it gets spotty is with the mdlink lite app.  I can view the live feed, but if I try to switch to playback mode, the connection 'times out'.  This happens almost immediately, so it doesn't appear to take enough time to 'time out'.  50% of the time, after this above sequence, the live view will also 'time out' when trying to return from playback mode.

This sort of defeats the purpose if I have to be home to view the camera.....

Do I have to do a factory reset, reinstall the current firmware, and set it up again?
Title: Re: firmware 1.12
Post by: FurryNutz on March 29, 2016, 12:31:20 PM
I would give that process a try and see how it works out...
Title: Re: firmware 1.12
Post by: FurryNutz on April 04, 2016, 10:00:06 AM
Did you factory reset the cameras, the manually load FW, then factory reset once more then set up from scratch with out loading any saved config files?

Are the 2330Ls online with the other 4 cameras at the same time??

Are these cameras out side or inside in some location?
What region are you located?

If you can't get v1.12 working, then try v1.02 or the last known working version of FW.

If any of this fails, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
I thought that I would witness the same disconnection issue on both my DCS2330L since FW 1.12 (from 1.02)

The picture disconnects after a while (couple of hours max)   :o
The camera itself still responds (LAN) and I can get the image back by 'reset to defaults' the image settings   >:(

Static IP, 2 different AP, LAN access.

Any ideas for a workaround ? Playing with firmware changes is a pain as these are outdoor cameras, difficult to move in for an ethernet connection.

BR
Title: Re: firmware 1.12
Post by: vwmech on April 05, 2016, 07:15:00 PM
I would give that process a try and see how it works out...

Gah.  Did this:

Factory reset
Installed FW that used to work: 1.02.03
Factory reset
Installed FW 1.12.00
Factory reset
Camera setup

Works on the mydlink site
mydink lite still disconnecting when going from live to SD card.  After that initial disconnect, even killing the app on my phone, it won't reconnect on the phone OR on cloud OR by static IP without waiting a few minutes...  Made the problem worse.
Title: Re: firmware 1.12
Post by: FurryNutz on April 06, 2016, 06:29:09 AM
And if you just load v1.02 will the camera operate correctly?