D-Link Forums

Everybody's D-Link => D-Link.com and support.dlink.com => Topic started by: FurryNutz on October 12, 2011, 07:02:24 AM

Title: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on October 12, 2011, 07:02:24 AM
Hey, thinking about this forum and how I hope it's helped many people over the years.
I feel it's time to offer up some User input on what we as users would like to see DLink improve and or make changes to this site. Request only your ideas and suggestion regarding Look, Feel, Use of the site only.
Please NO technical problem solving or HW complaints here. Just your ideas and suggestions on what you'd like to see to help improve this site.

This is not restricted to just the 4500 forum, like to have input from ALL users on this site. I will post this link in others as I can't post this in the Main root forum.  ::)

Yes, the word "BETA" needs to go so thats already spoken for. LOL.  :P

1. Change the color and style.
2. More Dlink Moderator or Technical Support presence desired.
3. More abilities giving to high ranking users to perform operations such as ridding SPAMMERS.  >:(

Just a few, now it's your turn.
Please be detailed and respectful. After all these are ideas and suggestions. The more respectful and concise the information is, the more DLink might be more open to them and take them to heart.

Let the flood gates open!  ;D
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: kargo27 on October 12, 2011, 08:49:40 AM
I'm not going to be much help.  I think the way the forum is broken down is much better than Linksys or Netgear's sites.

Linksys lumps all their routers into a "wireless" category, but Netgear's is a little more organized like this one. However, I find that the support from the Users here is much better because the folks here aren't typically snooty like some can be on the Netgear forum.  Just sayin'.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: JavaLawyer on October 12, 2011, 09:27:53 AM
. . . I find that the support from the Users here is much better because the folks here aren't typically a-holes like on the snooty Netgear forum.  Just sayin'.

Ahem [clearing throat], "JavaLawyer" is also a member of the Netgear support forum (although rarely active anymore). It was too much work putting on my "snooty" hat each time I logged in. :)
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: kargo27 on October 12, 2011, 11:49:02 AM
Ahem [clearing throat], "JavaLawyer" is also a member of the Netgear support forum (although rarely active anymore). It was too much work putting on my "snooty" hat each time I logged in. :)

ROFL!  Oops!  Well, you were the exception to the rule, bud!  There's a mod named "Joe" on there who's also a good and helpful guy.

Actually, I revised my OP because there are only a few there that are snooty and that make the rest look bad.   ;D
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: JavaLawyer on October 12, 2011, 12:04:40 PM
ROFL!  Oops!  Well, you were the exception to the rule, bud!

No harm, no foul.  :P

In comparison to D-Link, the Netgear forum is very large and active. The main forum branches off to different forums for related product lines. The ReadyNAS forum links to a completely different location, probably because that product line was from the acquisition of Infrant.

The streaming media device forum is very organized and has a very experienced group of Netgear employees/mods and users. Everyone there went the extra mile to help out.

(P.S. Still doesn't change the fact that I think their routers stink ;D)
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: Hard Harry on October 12, 2011, 05:11:17 PM
Ideas for improvement.

1. Better Spam control. Nothing kills a thread more then a add for foot fungus cream or some other junk. I can further break this down to the fallowing ideas.
2. Chat room for users over a certain post count. That would not only keep the spammers and flammers out, but would a cool perk for those of us that bust our hump helping this site.

3. More Dlink support. Perhaps the Powerusers could dog ear, or mark somehow, the threads that could aid from some official Dlink input. Sometimes we need inside input, and post here and there would do PR wonders.

4. Email notification of posts. Self explanatory.

5. Removal of the Beta tag. Its really not doing anything up there.

6. A scrolling frame above the main post frame for the Stickies. Some of the router forms are like 50% sticky

At the same time, I thought it would nice (and important!) to fallow up with what I like about the forum and DON'T want to see change.

1. Design. Its simple, to the point, and efficient. I would hate if someone pulled a PS3 and thought installing flash menus or some other fancy stuff would make it better. PLEASE don't do that.

2. Easy going. I like that I don't have a moderator breathing down my neck. Don't get me wrong, a post from a Mod once every couple of days or weeks is great, but we also don't want someone deleting posts and banning anyone that says something bad about Dlink.

3. Login system. I like that we can just login, and it doesn't time out. Its a simple thing, but it helps alot.

4. Stickies. They are helpful. I know I said before we could use a way to better organize them, but I would hate if someone just removed them as a easy fix. They really help.

5. This forum in general. I know we may complain alot, but honestly, I have made more friends here then all my other forums combined. Thanks Dlink!
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: JavaLawyer on October 18, 2011, 07:23:21 AM
Each parent board would benefit from a child board called "FAQ" where we can post stickies and threads providing solutions, resources, and advice specific to an entire hardware series.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: Hard Harry on October 27, 2011, 09:30:12 PM
That's a great idea. I was thinking a scrolling frame, but a child board is much better.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: JavaLawyer on October 28, 2011, 04:05:26 AM
That's a great idea. I was thinking a scrolling frame, but a child board is much better.

Check out the "D-Link Digital Home" board and look in the "News" child board. This forum needs a similar board for each product line.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on November 10, 2011, 09:17:22 AM
The new D-Link Digital Home (http://forums.dlink.com/index.php?board=104.0)  ;D
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: galanbr on February 08, 2012, 05:47:54 PM
Hi JavaLawyer,
I recently registered and had some problems with the process.
(a) The registration process emailed me an activation code, however I never received it.  I tried using the resend activation code process and it failed too, likely for the same reason.  I have a suspicion that it failed because I have an email address that is 34 characters long (incl domain) and perhaps the system cannot accommodate an email of this length?
(b) I did get registered by telling the system to send the activation email to another (shorter length) email id I use for personal emails.  This approach allowed me to activate my user id/account.  After activation, I edited my profile and changed the email back to the first email address - the one I first registered with and really wanted to use.  As a result of this, I was surprised when the system then sent a new activation code to the amended (first, long) email address.  I got into a activation loop because again, I never received the (new) activation code.  This process is strange given that I had already activated my user id.
(c) I could find no administrator email address on the site to request assistance.  I tried forum@dlink.com but got no reply.  In the end, today, I registered again.  So, now I had to create a new user id that I don't really want to use, and I have to use an address I don't want to use too.  I think the whole registration process, activation codes, user email address lengths and lack of direct contact with site administrators needs to be reviewed and improved.  p.s. I would have sent this as a PM but again, I cannot see how I could do this on the site.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on September 03, 2014, 02:17:28 PM
Something good coming soon...  ;D
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on September 08, 2014, 01:29:26 PM
Be sure to clear any browser caches and close and reopen your browser.  ;)

Something good coming soon...  ;D
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on September 09, 2014, 12:05:20 PM
For users looking that the new forum theme, please review your monitor and video resolution configuration. Some minor brightness or contrast adjustments on the monitor maybe needed. Also review your browser zoom settings as well. Setting a new zoom will help bring some text into view.

Using a iPhone 4S, Mac Book Pro 15" LCD, 24" HP LCD and a 27" ViewSonic LCD Set to maximum resolutions for each monitor with brightness below normal default levels is very clear for me.

On Windows PCs, DPI adjustments under Display settings should be tested as well.

Some fonts are smaller than expected. Will check on enlargement of default text fonts and make changes to current color linked text.

We recommend avoiding using of RED and default blue colors when posting.
For those wanting a different visual with out a theme,try this:
http://forums.dlink.com/index.php?wap2

Please be patient.

P.S. Staring at black text on white back grounds for long periods of time, even with breaks, is hard the eyes. Especially for those of us who watch the forum boards all day.  >:(
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: cable2 on September 10, 2014, 06:31:17 AM
The dark background with light type face is really terrible and much harder on the eyes.  I prefer the older method and it was easier to detect  new posts.  How exactly is this new format supposed to be better?  Who was so powerful that they could decide without user input that this is better?   It sucks and so does the process by which it was done.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on September 10, 2014, 12:00:06 PM
D-Link is making refinements based on user feedback. Please be patient.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: ivan on September 10, 2014, 01:37:28 PM
As Cable2 says the background is abysmal - too dark with not enough contrast for the words.  It is very trying on old eyes that have been at work for 12 hours or more.  Plus, as I said over on the DNS-320 forum, why change the clean, clear, easy to read forum for something that is dull, dark and hard to read?

If it must be changer why not use something like the forums over on OS2 World which also uses SMS 2.0.8?
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on September 10, 2014, 01:38:45 PM
D-Link is making refinements based on user feedback. Please be patient.

For those wanting a different visual with out a theme,try this:
http://forums.dlink.com/index.php?wap2 (http://forums.dlink.com/index.php?wap2)
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: MacUser on September 26, 2014, 10:23:56 AM
The dark background with light type face is really terrible and much harder on the eyes.  I prefer the older method and it was easier to detect  new posts.  How exactly is this new format supposed to be better?  Who was so powerful that they could decide without user input that this is better?   It sucks and so does the process by which it was done.

Agree 100%.  Excellent points.  This change is reminiscent of the silly mistakes d-link software developers make when they supposedly enhance the software.

This new forum GUI is a downgrade.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on September 26, 2014, 10:26:59 AM
Users should take un-modified screen captures and take pictures with a camera or phone and post there samples of what they are seeing so we can get a better idea of what users are seeing please.
 Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)

Thank you.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: mariodings on January 20, 2015, 05:37:33 AM
As a newbe I find it very difficult to find my own devices.
Like for instance: D-Link Connected Home. It's nice to know, but I don't have it. So I change the arrow to upwards.  :)
I do the same with a great deal of the other (sub)forums.  So far it is OK.

Then I get to Sharecenter Network Storage.  I have a 327L and NONE of the other 9 products. So I'm not interested in them (at this moment.)
Nor am I interested in all the new updates, like DGL-5500  ???

I have not found a way to filter all this information.

And why is DIR-845L consequently moved to DIR-850L



Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on January 20, 2015, 07:03:25 AM
This is how the forum SW works.
You can open or close categories or section that your not interested in. However the ones you are interested in, will list the additional products for that section.

You could just have tabbed browsing enabled and have a tab for each forum thread that your interested on each tab in the browser. Thats how I use my browser here in the forums.

The 845L is similar to the 850L in features so no real need for a separate thread and limited posters and limited market. It's not sold here in the NA region.

Thank you for your feed back.

As a newbe I find it very difficult to find my own devices.
Like for instance: D-Link Connected Home. It's nice to know, but I don't have it. So I change the arrow to upwards.  :)
I do the same with a great deal of the other (sub)forums.  So far it is OK.

Then I get to Sharecenter Network Storage.  I have a 327L and NONE of the other 9 products. So I'm not interested in them (at this moment.)
Nor am I interested in all the new updates, like DGL-5500  ???

I have not found a way to filter all this information.

And why is DIR-845L consequently moved to DIR-850L
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: acellier on April 14, 2015, 01:51:50 PM
  As Cable2 says the background is abysmal - too dark with not enough contrast for the words.  It is very trying on old eyes that have been at work for 12 hours or more. 
Is there any hope for change here? Along with Ivan and cable2, I find this color scheme abysmal. I looked at the possible themes, but apparently users cannot choose. I tried Chrome's "High Contrast" app for color reversal, but that makes it even worse.
I used to like to participate in these forums - now, it's painful to my old eyes.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on April 29, 2015, 07:59:06 AM
If you really think our theme is that bad, take a look at Linksys's new theme:
http://community.linksys.com/t5/Wireless-Routers/Linksys-Community-Update-Completed/td-p/932425 (http://community.linksys.com/t5/Wireless-Routers/Linksys-Community-Update-Completed/td-p/932425)

Light gray text on a stark white back ground!! Really?!?  ::)

Will try and make some adjustments so that the thread colors look better.

Thank you.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: MacUser on August 10, 2015, 09:02:22 PM
The dark background with light type face is really terrible and much harder on the eyes.  I prefer the older method and it was easier to detect  new posts.  How exactly is this new format supposed to be better?  Who was so powerful that they could decide without user input that this is better?   It sucks and so does the process by which it was done.

Absolutely!   These forums would be profoundly easier to read if the background were light to white, and the fonts dark.  Thank you.
Title: Re: Dlink FORUM Site improvements...What would you like to see improved?
Post by: FurryNutz on August 11, 2015, 06:24:08 AM
 I presume this theme will be forth going for a while. Will try and make some adjustments. Thanks for the feed back.