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Everybody's D-Link => D-Link.com and support.dlink.com => Topic started by: LarryNOTtheCableGuy on July 02, 2019, 03:12:48 PM

Title: Recent Changes to D-Link Website
Post by: LarryNOTtheCableGuy on July 02, 2019, 03:12:48 PM
D-Link has made some significant changes to the design of their website. If you happen to go to their main site for information regarding a discontinued product, you won't get very far. If you search for anything other than current products, it returns nothing. And they've removed all links to their support site, even the tiny ones at the bottom of the page, from the entire site (including the site map).
Title: Re: Recent Changes to D-Link Website
Post by: GreenBay42 on July 02, 2019, 03:23:10 PM
Which site are you referring to?
Title: Re: Recent Changes to D-Link Website
Post by: FurryNutz on July 02, 2019, 04:04:51 PM
Are referencing the Canada site?
https://www.dlink.com/en/consumer (https://www.dlink.com/en/consumer)
This is also still accessible:
http://support.dlink.ca (http://support.dlink.ca)

D-Link has made some significant changes to the design of their website. If you happen to go to their main site for information regarding a discontinued product, you won't get very far. If you search for anything other than current products, it returns nothing. And they've removed all links to their support site, even the tiny ones at the bottom of the page, from the entire site (including the site map).
Title: Re: Recent Changes to D-Link Website
Post by: GreenBay42 on July 03, 2019, 07:42:20 AM
www.dlink.com in some regions have moved to the "global" site. D-Link USA will move to this in a few months. I cannot speak for Canada's site.

These are marketing sites for current products and would not have discontinued products on it.

Support is offered by clicking either "support" or go to support.dlink.com. Different sites will open depending on what country you are in. On support sites generally most discontinued products will still be displayed.

The US has moved products no longer supported to http://legacy.us.dlink.com (http://legacy.us.dlink.com). This site is only for US region and products.

As far as what larry is asking, not sure what site he is talking about so I cannot comment on his issues (site map removed, etc).