D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-5020L => Topic started by: ShaMana on June 19, 2018, 10:26:44 AM

Title: Camera not functioning. Has power and no indicator lights
Post by: ShaMana on June 19, 2018, 10:26:44 AM
The camera moves when connected or disconnected to power but there are no indicator lights on regardless of what i do. There is a constant clicking sound that is audible from it while powered

Hardware Version: A1
Firmware: Always Keep the Latest (can't tell a 100% because i can't connect to the camera)
Region: Europe
Title: Re: Camera not functioning. Has power and no indicator lights
Post by: GreenBay42 on June 21, 2018, 10:22:30 AM
Have you tried a different power outlet or another power adapter?

Plug it in and reset it (hold the reset button down for 10 seconds and release).

If nothing changes it sounds like a hardware issue. You will need to contact your local D-Link office for a RMA.