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D-Link IP Cameras for Home => DCS-936L => Topic started by: GreenBay42 on May 09, 2018, 07:26:35 AM

Title: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 09, 2018, 07:26:35 AM
Firmware 1.06 is released.

Firmware was removed for further testing.

Release Notes:
1. Change mydlink agent to v2.2.0-b11
2. Fixed WPA2 security issue (KRACK)

Known Issues:
1. Video profile 1 will limit bit rate to 1.5M and quality to Standard when HD SD recording is enabled.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: Gooner21 on May 09, 2018, 05:21:15 PM
Great, this rolled out this morning and now had bricked my webcam......Gave error "cant install" or something like that and now its offline. Worse thing is I've left a message for a courier to leave a delivery and I have no vision now "camera offline" ...….. Does anything you guys push out ever work as its suppose to...very frustrating !!!
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: gary6618092 on May 09, 2018, 06:06:47 PM
DCS-936L Camera Firmware Update V1.06.01
Updated Firmware Today May 09 Via The "New Firmware" Available Notification When Logging On To The My-Dlink App. Bricked The First Camera.
Used The Web Utility To Upload The Firmware On The Second Camera With The Same Result. Now What Do I Do. Used A Network Utility And Found The First Camera Is Using IP Address 10.255.255.1 When Connected To The Camera Directly Trying To Setup The Local Wi-Fi Settings Which Finally Cant Find Any Dlink Cameras > Dead End.
I Will Hold Off Updating The Third Camera (If It Works Don't Fix It) > Three Strikes?
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: py2000 on May 09, 2018, 06:21:56 PM
Same here.  Updated using Mydlink Lite app on Android then camera lost connection to my wifi network and wouldn't re-connect.  Tried to re-add the camera using the app, but it was not able to find my wifi network.  In fact it was not able to see any wifi network even after I relocated the camera next to my router.  It would also not connect with SSID and password entered manually.  Managed to get it to connect once using WPS but as soon as I relocated the camera back to original position, it stopped connecting again. This firmware is not marked as beta. I'm getting frustrated too.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 10, 2018, 07:04:40 AM
I sent this to tech support to look into.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 10, 2018, 07:17:24 AM
We've updated several units and they work without issues.

The default IP for this camera is 10.255.255.1. If you can still log into the web UI try downgrading the firmware to 1.05 and see if it restores connectivity.

Have any of you tried resetting the camera (paperclip in reset hole for 10 seconds)?

Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: kwthomas60 on May 10, 2018, 08:13:19 AM
Same with my cams. Will not connect after the update, however, it appears the camera's are still working, just not in the network. My guess is the firmware is rejecting SSL connections after the KRACK fix, so it's impossible to login to the camera. Has anyone tried turning off WiFi SSL and using WPS to re-connect and downgrade the firmware? Seems this should work, and here is the prior firmware version. http://support.dlink.com/ProductInfo.aspx?m=dcs-936l
 
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 10, 2018, 09:03:06 AM
Version 1.05 firmware - ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip (ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip)
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: Gooner21 on May 10, 2018, 02:28:49 PM
Yes, reset the camera about 8 or 9 times now and Im the same as Gary and Py below....just cant reconnect it, wont find the network/wifi ...its dead

How are we suppose to roll back....going to http://10.255.255.1 does nothing, doesn't find the camera....can it be connected to a PC and then reinstall 1.05??



We've updated several units and they work without issues.

The default IP for this camera is 10.255.255.1. If you can still log into the web UI try downgrading the firmware to 1.05 and see if it restores connectivity.

Have any of you tried resetting the camera (paperclip in reset hole for 10 seconds)?
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 10, 2018, 02:52:31 PM
Looks like there is something with the encryption. The camera is NOT bricked.

Do you have a wireless computer? If so, set the IP settings to DHCP. Connect your wireless adapter to the SSID listed on the camera label (and listed password). Your computer will pull an IP address 10.255.255.xxx. Open a browser and go to http://10.255.255.1 and log in to the camera (admin / blank) and then downgrade the firmware.

After the firmware downgrade you can set up normally using the mydlink app or through the GUI.

You can also change your router or AP's security settings to WPA2 + AES/TKIP or WPA (TKIP) and then press the WPS button on the router and then the camera. Once the LED on the camera (front) is solid green, connect to the camera normally and then downgrade the firmware. Once finished, change your security settings back.

Version 1.05 firmware - ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip (ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip)

Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: gary6618092 on May 10, 2018, 06:30:34 PM
Instructions From GreenBay42 Worked.
The Chrome Browser Did Not Work > Used Internet Explorer To Downgrade The Firmware
Connecting To The Camera Via 10.255.255.1 >> Log Into The Web Portal > Maintenance > Firmware Upgrade >  I Did See That Version 1.06.xx Was Loaded But Unable To "Add Camera" To My Account (The Original Issue) > Select The Extracted  "BIN" File" (Version 1.05.xx) From The Downloaded Archive > Upload The Firmware > Then Let The Camera Reboot On Its Own > Let The Timer Count Down.
I Rebooted The Camera A Second Time > Then Using My iPhone >  Re-added The Camera > Fixed.
Thanks GreenBay42  ;>

FYI This Is The Archive You Need To Download And Extract To A Folder On The Wireless Computer..
DCS-936L_REVA_FIRMWARE_v1.05.07

Hope Not Too Many Cameras Down Because Of The 1.06.xx Firmware !!!!
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: py2000 on May 10, 2018, 06:44:20 PM
I have also successfully rolled back firmware following GreenBay42's instructions with a wireless computer then connected the camera to my wifi network and added it back to my account using Mydlink Lite app.  It took me a few more tries as I only let it reboot on its own after the firmware update/downgrade and the setup process would be stuck after changing the camera's password and setting the time zone.  After resetting and rebooting the camera again, I was able to complete the whole setup process and added the camera back to my account.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: Gooner21 on May 10, 2018, 08:05:38 PM
I'm at work will try when I get home....I cant see the camera anymore in https://www.mydlink.com/device (it was deleted when trying to re-ad)

Is it going to work if its been deleted from my cameras ??

Looks like there is something with the encryption. Do NOT WPS it. The camera is NOT bricked.

Do you have a wireless computer? If so, set the IP settings to DHCP. Connect your wireless adapter to the SSID listed on the camera label (and listed password). Your computer will pull an IP address 10.255.255.xxx. Open a browser and go to http://10.255.255.1 and log in to the camera (admin / blank) and then downgrade the firmware.

After the firmware downgrade you can set up normally using the mydlink app or through the GUI.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: Gooner21 on May 11, 2018, 01:38:33 AM
Cheers guys, followed a bit of all the info in the previous posts and im now back to the good firmware and camera is again set up....Cheers
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 11, 2018, 06:52:46 AM
Sorry for the inconvenience. Glad you all got it back to 1.05.

EDIT: Heard back that WPA2 with AES-only is the problem. If your router supports/you set it to WPA2 with AES/TKIP it will work. D-LInk is currently fixing this issue.


Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 11, 2018, 09:41:45 AM
Instructions to load 1.05 firmware:

METHOD 1:
You will need a wireless computer or device with a web browser (do NOT use chrome or Edge, or use any mydlink apps):

1. Reset the camera. Put a paperclip in the reset hole, hold for about 10 seconds and release (this will remove the camera from your mydlink account).

2. Download firmware version 1.05 --> ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip (ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip). Unzip the .BIN file (remember the location).

3. On your computer or device, make sure your IPv4 settings are set to DHCP. If you statically assigned an IP, change to dhcp.

4. Once the camera is done resetting, open the Wi-Fi settings on your computer/device and connect to the wireless network (SSID) listed on the camera label. Enter the WI-Fi password also listed. The SSID should look like DCS-936L-XXXX (XXXX is the last four characters of the DCS-936L MAC id).

5. Once you connect, open a web browser and go to http://10.255.255.1. You should now be connected to the camera's web UI.

6. The username is admin and leave the password blank.

7. Go to Maintenance > Firmware Upgrade.

8. Click Browse and select the .BIN file from step 2.

9. Click Upload. Wait about 2-3 minutes. Look for the "upgrade successful" message.

10. Once completed, close your browser and power cycle the camera. Unplug the power for about 5 seconds and then plug back in.

11. You can now setup your camera using the mydlink lite or mydlink app (or web GUI). 



METHOD 2

You do not have to reset the camera for this method.

1. Change the wireless security/encryption settings on your router or access point to WPA2 (AES + TKIP). AES only is the issue with this firmware so it will not work. You can also change to WPA (TKIP). This is temporary and you may lose connectivity to your other devices.

2. Log in to the camera's web UI and follow the steps 2, 7-9 from Method 1.

3. Once completed, you can change the router settings back to WPA2 (AES only) and then press the WPS button on your router and then the camera. Wait 2 minutes and the LED on the front of the camera should be solid green.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: Berley on May 12, 2018, 05:52:50 PM
After having a dead 936L camera for a few days, I finally found these instructions. Thank you!

Unfortunately, I get all the way through step 10 but am unable to connect. I was on the web gui in step 9 when it disconnected from the wifi connection. I have tried repeatedly to use the web app to connect the camera, but have been unsuccessful. I get to add my new password and it just stalls. A couple of times it does say the time zone has been set, but then it stalls again. Eventually it tells me  "Fail to connect to the camera. Tap [Retry] to try it again, or tap [Close] to check the settings." (or just fail to connect to the camera if using WPS).

I have tried using both WPS and typing in the network name and password. Neither one works.  >:(

After rebooting again, I also get a message telling me to make sure all cables are connected property, unplug camera to reboot, make sure modem is working, and making sure the LED is lit.

Any suggestions? The status lights are green.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 14, 2018, 07:35:00 AM
Did the 1.05 downgrade take?

I would reset the camera again (paperclip in reset hole, hold until led on the back blinks red, release).  Do not open the app yet. Once the camera reboots (LED on back will start blinking amber when ready), WPS the camera to your wireless router . Once you get a solid green led on the front of the camera, launch the mydlink lite app. Make sure your device is connected to the same wi-fi network as the camera.

Then follow these steps --> http://support.dlink.ca/FAQView.aspx?f=fVwsUnAuI1sIwuIJfqbqZw%3d%3d (http://support.dlink.ca/FAQView.aspx?f=fVwsUnAuI1sIwuIJfqbqZw%3d%3d)

When you get to step 8, say YES to WPS and then just click next through the WPS setup screens. Resume with step 14.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: GreenBay42 on May 14, 2018, 08:29:52 AM
Berley,
I was downgrading one of the cameras here and got the same exact behavior as you. I followed my steps from the last post but after I downgraded the firmware, I could not access the GUi and the app setup failed. It was strange, after 3 attempts, I reset the camera, WPS'd it to my router, and then power cycled the camera and I got into the GUI without issues. I opened mydlink lite app, remote tab, add camera, scanned the QR code on the camera, said yes to WPS (next - next- ready), message about time zone, entered a password, etc and it worked without issues. The power cycle is the key apparently SMH
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: Berley on May 14, 2018, 07:03:19 PM
GOT IT!

I have no idea if it just decided to work on its own or whether what I did actually worked, but here goes.

I let it sit for a day (after it wouldn't let me connect) and just didn't try to fix it. The lights were both green and the clicking on and off had stopped. After no replies here, I tried to connect again. But this time, I tried to connect to my LOCAL cameras instead of adding it to my network. It connected locally, and then it asked me if I wanted to add the camera to my network cameras. Said yes, and it did on the first try.

Hope that helps!
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: alphasparc on May 29, 2018, 09:05:37 AM
Wow so you guys are the reason I had to waste 8 hrs troubleshooting the webcam by pushing out a half baked update!
I thought there was config issues and removed the service from the mydlink web console and now it will not register the stupid camera.
Thanks man will never touch another dlink product again!
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: FurryNutz on May 29, 2018, 09:17:46 AM
You can revert back to prior working version of FW.

Wow so you guys are the reason I had to waste 8 hrs troubleshooting the webcam by pushing out a half baked update!
I thought there was config issues and removed the service from the mydlink web console and now it will not register the stupid camera.
Thanks man will never touch another dlink product again!
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: annisatthelake on July 29, 2018, 09:17:16 AM
Well, I've never posted to a forum before, but after about 3 hour-long sessions with Dlink phone support over the past few months to get my DCS-936L camera added back to my account (with no success), I finally found the answer here and had to say THANKS!

By rolling back to firmware 1.05, I was able to add my camera back to my account, however, my live video is now completely black when viewing thru the MyDlink apps (either one) or connecting directly via 10.255.255.1. Just prior to the rollback, the live view was working fine via 10.255.255.1. Currently, I can still access setup, maintenance, etc., but no live video at all (it says resolution is x). Black screen also when using mydlink.com. While using the phone app,  I know I'm connected because I can disable/enable the camera LED from my phone and actually watch the LED go off/on.

Before contacting support by phone, I thought I'd see if anyone had an idea or could direct me to another forum for something to try. You guys seem to know more than the folks I've talked to at support.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: FurryNutz on July 29, 2018, 10:10:14 AM
Did you factory reset the camera after rolling back and set up from scratch or after rolling back and adding the camera to the MDL account, re-upload the v1.06 FW, it should still be connected to the MDL account? I would try this.

How did the camera become not associated with your MDL account?

Well, I've never posted to a forum before, but after about 3 hour-long sessions with Dlink phone support over the past few months to get my DCS-936L camera added back to my account (with no success), I finally found the answer here and had to say THANKS!

By rolling back to firmware 1.05, I was able to add my camera back to my account, however, my live video is now completely black when viewing thru the MyDlink apps (either one) or connecting directly via 10.255.255.1. Just prior to the rollback, the live view was working fine via 10.255.255.1. Currently, I can still access setup, maintenance, etc., but no live video at all (it says resolution is x). Black screen also when using mydlink.com. While using the phone app,  I know I'm connected because I can disable/enable the camera LED from my phone and actually watch the LED go off/on.

Before contacting support by phone, I thought I'd see if anyone had an idea or could direct me to another forum for something to try. You guys seem to know more than the folks I've talked to at support.
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: annisatthelake on July 29, 2018, 12:58:47 PM
After rolling back, I did not do a factory reset. However, before I logged into this forum just now, I decided to unplug the camera for 5 secs and see what happens..... VOILA! I have video again! I'm still using the v 1.05 FW and, honestly, since everything is functioning, I'm a little hesitant to go back to the 1.06. I suppose I could, and then roll back to 1.05 again if I have problems later. Oh, and the camera was removed from my account by me. It had gone offline for some unknown reason and stayed offline for weeks (it was at my mom's house 200 miles away). I got frustrated and I thought I would be able to remove it, then add it back, and life would be great again. That was months ago. I hadn't been able to get it back on my account until now. I'm a happy camper and I think I'll celebrate with a beer!  :)
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: FurryNutz on July 29, 2018, 01:03:12 PM
Ok, you should be ok now. Update when your ready. The update shouldn't bother the account.

Enjoy.  ;)
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: rogerabiddle@yahoo.com on July 29, 2018, 02:12:58 PM
My new  936 came with the initial 1.02 firmware, and I can not get it to update to 1.05.  The bin file would upload to 13 % and then the inner portion of the  screen results in a message;

 " Can’t reach this page
•Make sure the web address http://192.168.0.110 is correct
•Search for this site on Bing
•Refresh the page"

The camera works with 1.02 but when uploading to 1.05 the video stream is temporarily lost but will reconnect.
I see there is a 1.06 update Beta.  Should I try that?
Title: Re: DCS-936L - Firmware 1.06.01 released (Official KRACK release)
Post by: FurryNutz on July 29, 2018, 04:31:52 PM
Is the camera connected to the main host routers wifi? If so, can you try updating the cameras FW using the mydlink app from a mobile phone if you have it installed?

Are you using a LAN wired PC connected to the router with the camera?
What browser are you using? Try IE11 or FF browsers...
Disable any PC security software or browser add-ons temporarily while upgrading the FW on the camera.

My new  936 came with the initial 1.02 firmware, and I can not get it to update to 1.05.  The bin file would upload to 13 % and then the inner portion of the  screen results in a message;

 " Can’t reach this page
•Make sure the web address http://192.168.0.110 is correct
•Search for this site on Bing
•Refresh the page"

The camera works with 1.02 but when uploading to 1.05 the video stream is temporarily lost but will reconnect.
I see there is a 1.06 update Beta.  Should I try that?