D-Link Forums

D-Link Network Video Recorders => DNR-202L => Topic started by: sandraj on January 15, 2018, 02:55:25 PM

Title: Factory Reset - Password Error
Post by: sandraj on January 15, 2018, 02:55:25 PM
After doing a hard reset to factory default on my DNR-202L, I'm getting an error on the wizard setup.

When it's ready for the password to be set, I get "Failed to Set Account Password",

Anyone run in to this issue?  Can't find anything on a google search or search of this forum.

Any help will be greatly appreciated.
Title: Re: Factory Reset - Password Error
Post by: FurryNutz on January 15, 2018, 05:03:23 PM
What browser are you using?
Try IE11 or FF?
Title: Re: Factory Reset - Password Error
Post by: RYAT3 on January 16, 2018, 04:48:38 AM
Try a simple password first. Characters and numbers only.
Under 10 characters.
Title: Re: Factory Reset - Password Error
Post by: sandraj on January 16, 2018, 03:35:35 PM
What browser are you using?
Try IE11 or FF?

Not using a browser.  Sorry, I should have been more specific.  This is in the DLink setup wizard.
Title: Re: Factory Reset - Password Error
Post by: sandraj on January 16, 2018, 03:37:05 PM
Try a simple password first. Characters and numbers only.
Under 10 characters.

Thank you for responding.  I did try a simple PW first.  8 characters all lower case.  Also tried 8 characters with a mix of upper and lower case along with numbers.  Still no dice.
Title: Re: Factory Reset - Password Error
Post by: FurryNutz on January 16, 2018, 03:59:45 PM
Try using IE11 or FF browser and set up the DNR using the wizard in the DNRs UI.