D-Link Forums

D-Link Network Video Recorders => DNR-202L => Topic started by: bvretr69 on December 28, 2017, 01:49:14 PM

Title: Gray Configuration Interface Screen?
Post by: bvretr69 on December 28, 2017, 01:49:14 PM
Does anyone have any idea why I am getting a grayish colored Configuration Screen when I log into my Recorder?  It doesn't look like the screen I am seeing online that I should have and settings are missing.
Title: Re: Gray Configuration Interface Screen?
Post by: FurryNutz on December 28, 2017, 01:52:51 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is the main host router?
What browser are you using?

Is this seen using the DNRs web page or thru mydlink.com?

Please post a capture of what your seeing:
Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)

Title: Re: Gray Configuration Interface Screen?
Post by: bvretr69 on December 28, 2017, 02:01:49 PM
(https://image.ibb.co/n18YEw/Capture.png)
Hardware Version: A2
Firmware: 2.05.01 (just upgraded)
Region: US
Router: Netgear Nighthawk X6 R8000
Browser: ie 11
I see it like this on all browsers when I access the Recorder through ip.
Title: Re: Gray Configuration Interface Screen?
Post by: FurryNutz on December 28, 2017, 02:10:01 PM
Try and clear the browser caches, exit the browser and the re-connect.
Heres mine in IE11 and Windows 7:
(https://image.ibb.co/gBUvSG/DNR202.png)

Does this happen in FF ESR browser?
Title: Re: Gray Configuration Interface Screen?
Post by: bvretr69 on December 28, 2017, 02:23:20 PM
Still get the same configuration page.  What I am trying to do is set the events to record but I am not seeing what the videos online show.  If I am correct the Configuration page should look like the Configuration page to my camera.
Just like this:
(https://image.ibb.co/fjYBKw/Capture1.png)
Title: Re: Gray Configuration Interface Screen?
Post by: FurryNutz on December 28, 2017, 02:31:18 PM
If your accessing the DNR then you will only see the DNRs UI that connects to any camera and would only show some supported features for that selected particular camera.

I know you can set up some events for each camera that the DNR records from using the Scheduling feature on the DNR:
(https://image.ibb.co/nfEOXG/DNR202_Shedule.png)

Not sure if this is what your looking for.
Title: Re: Gray Configuration Interface Screen?
Post by: bvretr69 on December 28, 2017, 02:31:52 PM
This is my event settings screen.  It does not give me the selection to record.
(https://image.ibb.co/iFbRmb/Capture2.png)
Title: Re: Gray Configuration Interface Screen?
Post by: bvretr69 on December 28, 2017, 02:33:46 PM
This is how I am configured right now for events.
(https://image.ibb.co/nNXMKw/Capture3.png)
Title: Re: Gray Configuration Interface Screen?
Post by: bvretr69 on December 28, 2017, 02:38:24 PM
Below is a screen shot of the settings I am looking for from this video https://www.youtube.com/watch?v=NRNvY3sSm1k (https://www.youtube.com/watch?v=NRNvY3sSm1k) I understand he has a different firmware but I do not have the option to record anywhere.
(https://image.ibb.co/ngWqew/Capture4.png)
Title: Re: Gray Configuration Interface Screen?
Post by: FurryNutz on December 28, 2017, 02:50:11 PM
I presume Event Settings is what maybe your looking for. I don't know if the DNR supports what your looking for.

Seems there needs to be some clarification on this. I'll pass this onto D-Link for review. I also see some UI Test issues as well that needs to be looked at.
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email. USA support and chat 24/7 as well.
Let us know how it goes please.
Title: Re: Gray Configuration Interface Screen?
Post by: bvretr69 on December 28, 2017, 02:54:07 PM
Will do.
Thanks for you assistance.
Title: Re: Gray Configuration Interface Screen?
Post by: FurryNutz on December 28, 2017, 03:09:47 PM
 ;)
Title: Re: Gray Configuration Interface Screen?
Post by: RYAT3 on December 30, 2017, 01:50:04 PM
This is my event settings screen.  It does not give me the selection to record.
(https://image.ibb.co/iFbRmb/Capture2.png)

This is the very exact thing I'm talking about.  So other people are experiencing the F/W going crazy.



http://forums.dlink.com/index.php?topic=72739.msg291984#msg291984 (http://forums.dlink.com/index.php?topic=72739.msg291984#msg291984)

https://www.screencast.com/t/lAqGr2xzx (https://www.screencast.com/t/lAqGr2xzx)
https://www.screencast.com/t/pPctmIqk0 (https://www.screencast.com/t/pPctmIqk0)
Title: Re: Gray Configuration Interface Screen?
Post by: RYAT3 on December 30, 2017, 02:00:31 PM
Does anyone have any idea why I am getting a grayish colored Configuration Screen when I log into my Recorder?  It doesn't look like the screen I am seeing online that I should have and settings are missing.

The Firmware 2.0 and above revamped the screens to gray. Orange/White was 1.x.