D-Link Forums

D-Link IP Cameras for Home => DCS-936L => Topic started by: GreenBay42 on October 18, 2017, 01:20:48 PM

Title: Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 01:20:48 PM
New BETA firmware released to address motion detection issues. Please leave your results in this thread.

EDIT - Officially released on 11/14/2017

NOTE: This firmware does not fix KRACK exploit.

Release Notes --> ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_RELEASE_NOTES_v1.05.07.pdf (ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_RELEASE_NOTES_v1.05.07.pdf)

Firmware --> ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip (ftp://FTP2.DLINK.COM/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_FIRMWARE_v1.05.07.zip)

Support page - http://support.dlink.com/dcs-936l (http://support.dlink.com/dcs-936l)
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 01:25:06 PM
Privacy mode?

Don't see anything mentioning Motion Detection fixes.  ???
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 01:27:54 PM
I saw that. Not sure what privacy mode is. I will find out.

Motion - #3 under "Problems Fixed"
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 01:32:07 PM
Privacy mode - It is in the UI. You can toggle live video on/off. This works with Google Home.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 01:33:24 PM
Should users apply the FW upgrade file then do a factory reset on the camera and set up from scratch? Or try a dirty install test?
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 01:35:15 PM
Reset should not be necessary. If the camera is acting strange after update, a reset most likely will fix it.

Personally I always hard reset after firmware upgrade, but that is just me :)
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 01:36:42 PM
Ok, I'm going to test with out a reset. Will if need to. Use default Detection settings? I believe 30% was last value...
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 01:43:16 PM
Sure. Let me know if you get anything at 30%.  I would prob start at 70% and adjust from there.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 01:49:54 PM
Not getting anything with 30 or 70%. I selected one pixel box in 3 different areas in the view screen. One farther away and two close to the camera.  :-[
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 02:01:39 PM
Ok, Looking at the Live video feed in FF, I'm see the motion icon running man next to the record icon thats under the DCS-936L title label upper left hand cornder of window, blinking orange when motion is being detected at 70%. Let me try 30% again.
(https://image.ibb.co/bwie5m/DCS_936_LMotion_Icon.png)
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 02:05:39 PM
Ok, 30% doesn't do anything.
Testing 70% again...then 90%
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 02:05:44 PM
No mydlink lite notifications? 

Well, a true test if the camera is working is the icon blinking in the UI. Since it is, the camera is working. But not sure why you are not getting mydlink notifications. You have iOS right? 11.0.3? 
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 02:16:48 PM
NO.
11.0.2...do I need to update to 11.0.3?  ???

70% I get icon detect as well as 90%.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 02:37:56 PM
I logged into MDL services and enabled the email notifications...I got my first email notification.  ;D

Nothing on iPhone 6sP.  ???
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 02:54:39 PM
You should upgrade to Android :) 

I am sure Apple will release a KRACK update in the next week or 2. Techs i've talked to with 11.0.2 and .3 are getting push notifications with the beta firmware.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 02:56:03 PM
Since this firmware did update the mydlink agent, i wonder if a reset is necessary....
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 02:57:30 PM
But Apple should work. LOL

Not seeing any notifications...will wait a while and see...I have all enabled under notifications for the MDL Lite app...
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 02:57:52 PM
I can do a reset...  ::)
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 02:58:40 PM
I only have Motion dected enabled, no sound detect...
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 03:12:43 PM
Same thing with my 960L, email notifications are coming thru, nothing on the phone. Any correlations here?
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 18, 2017, 03:29:41 PM
So push notifications are not working? I will let the techs know.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 18, 2017, 04:22:59 PM
NO.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 20, 2017, 09:28:18 AM
Any luck with push notifications?
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 20, 2017, 11:00:38 AM
NO.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 20, 2017, 12:30:39 PM
From all your mydlink products or just the 936L?
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 20, 2017, 12:40:20 PM
All, not seeing any push items from the 960L as well. I'm getting emails from both though...I haven't enabled the 933L as it's not in a area that is detecting motion as this time. I can if you want me to test it.

Got this from my 960L via email:
 Mail Alert: Device Disconnected
Time:    2017-10-20 14:37:03 CDT
Device:    DCS-960L (DCS-960L, mydlink no. ########)
Mail Alert:    DCS-960L was disconnected.
IP Address:    
MAC Address:    
URL:

Due to changing of routers.  ;D
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 20, 2017, 01:02:31 PM
I'm more concerned of mydlink not sending notifications. Just make sure it is enabled on mydlink lite app :)  Would like to rule out user error.

Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 20, 2017, 02:20:30 PM
Ok, enabled on my 933L, Getting email notifications. Not PUSH though.  :-\
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on October 20, 2017, 02:26:28 PM
MEH. OK. I reported to the techs.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on October 20, 2017, 02:32:49 PM
I remember before I got the 936 and 960, my 933L when it was enabled, stopped sending push notifications. Not having good feedback here at the time, I submitted a support email ticket. I gave my cameras MDL service # and all the additional support info. About a day or two later. I started getting PUSH notifications from the 933L. This was about two years ago or so.
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: Qutrit on November 03, 2017, 10:47:13 PM
I was wondering how the progress is going with this beta. Should we expect a new firmware version soon?

Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on November 06, 2017, 07:25:21 AM
Are you having issues with this build?
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: Qutrit on November 08, 2017, 09:09:47 AM
Yes, there is a problem: on the D-link lite app I keep getting an alert that there is new firmware available, when I hit download it downgrades back to the old firmware version. That;'s the main problem. I assume that will be solved when the beta gets pushed to final no?
Title: Re: BETA Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on November 08, 2017, 09:20:19 AM
Just ignore the firmware upgrade notice for now, I know it is annoying. The 1.05 firmware should be "officially" released very soon (hopefully in the next few days). I am not sure why it hasn't yet.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: rvgantt on November 20, 2017, 07:33:16 AM
I loaded this new firmware on 2 DCS-936L cameras with great hopes for success. Unfortunately, this was not the case. I will say that overall there are less false motion triggers. I started the testing with the sensitive set at 50% and have gradually increased it to 85%. At 85%, I can back my car out of the garage and drive away and the camera does not trigger - ever (wondering if its cause my car is silver and the contract between it and the driveway are not drastic enough). But it will trigger with no discernible motion. In this case, you will see a slight brightness or screen change at the 5 second mark (I have the lead in set at 5 seconds). The camera does trigger if there is a large change is light, i.e. lightning at night or the motion flood lights turning on for a small rabbit hopping across the driveway. It also does trigger at night by the car headlights. Lastly, it triggers every time it turns the infrared on or off. Simply put, does not work. The second camera is watching my front door. At 70% sensitivity, it miss' people coming to the door. I would like to ask if any of the D-Link camera  have functional motion detection? And if so, whats the problem here. D-Link should also stop advertising this camera as having motion detection. I will say that I like the price point, viewing angle, video quality and the ability to store video locally (really getting tired of companies trying to charge me for cloud capabilities). But motion detection was a key item for me. I'm happy to discuss my testing further if anyone cares and I can also send in some video samples if it would help.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on November 20, 2017, 10:10:51 AM
I'm getting detect at 70%. Mines in a room so it's only seeing people thats selected for one block in the detect area. I only have 3 marked. two moderately far, one close to the camera.

I'm still not getting any PUSH notifications on my phone though. I have been getting emails.  ::)
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on November 20, 2017, 10:25:01 AM
I'm still not getting any PUSH notifications on my phone though. I have been getting emails.  ::)

Still??
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on November 20, 2017, 10:47:22 AM
 >:(
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on November 20, 2017, 10:51:46 AM
Is push notifications enabled in your mydlink lite app? Latest version?
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on November 20, 2017, 10:58:13 AM
All notifications are enabled: v3.8.3 B2483

iOS 11.0.3
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on November 20, 2017, 12:28:56 PM
Specific cameras are all of them?

I know there were a few maintenance updates in the last couple months. Haven't heard of issues of late with push notifications. I will again forward to tech support.

Do you have/use the mydlink Home app?
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on November 20, 2017, 01:17:58 PM
Yes all 3...

No as I mainly use the Lite app...Something I need to do with the Home app?
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: GreenBay42 on November 20, 2017, 03:07:50 PM
Just wondered if you are getting push notifications from mydlink Home since they use the same back-end.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on November 20, 2017, 03:44:30 PM
I'll run it and see...

Haven't seen anything though all around.  ???
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: rvgantt on November 21, 2017, 09:43:10 AM
I'm not getting the push notifications either. This worked on previous revisions. But since the motion detection is not working correctly, I have the notifications turned off anyway. I did go back into the setup and test the notifications using the test button and the emails failed.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on November 21, 2017, 12:37:52 PM
I think we need to make contact with D-Link support, via live chat or https://www.mydlink.com/contact  (https://www.mydlink.com/contact)and get the ball rolling in there court.



I'm not getting the push notifications either. This worked on previous revisions. But since the motion detection is not working correctly, I have the notifications turned off anyway. I did go back into the setup and test the notifications using the test button and the emails failed.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: howyue on November 25, 2017, 06:43:02 PM
The firmware upgrade doesn't seem to fix the push notification! This is taking too long to fix, anyone after the firmware got the push notification working?

It defeats the purpose of me getting this camera!
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on November 25, 2017, 07:00:07 PM
It isn't working for me either.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. The US offers Chat support for consumer products at support.dlink.com. 24/7. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: counteru on December 02, 2017, 09:42:15 AM
I use to be able to connect to my camera through my browser on the pc. Once I updated the firmware it will no longer connect. Anyone have an idea what is wrong?

(update) i reset the camera and then was able to connect can disregard ... my apologies!
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on December 02, 2017, 10:03:15 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)


What browser are you using?
What PC platform  are you using?

Try IE11 or FF ESR browser version...




I use to be able to connect to my camera through my browser on the pc. Once I updated the firmware it will no longer connect. Anyone have an idea what is wrong?
Title: Re: Firmware v1.05.07 (Build 3306) Released (RESOLVED)
Post by: FurryNutz on December 02, 2017, 10:28:21 AM
Glad you got it working. Enjoy.  ;)
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: vdb86 on December 15, 2017, 12:28:39 PM
I'm running this version and motion detection is still not working properly.
As far as I can tell below 30% false positives stop but real detection stops as well.
Above that there are too many false positives.

Another thing that I don't understand is the motion detection area, you draw it but it seems other parts end up triggering the camera.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on December 15, 2017, 12:33:44 PM
Try setting 70% first then try 90%.

How do you have your detection area set up for?
Post a screen capture if you can:
Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)

I'm running this version and motion detection is still not working properly.
As far as I can tell below 30% false positives stop but real detection stops as well.
Above that there are too many false positives.

Another thing that I don't understand is the motion detection area, you draw it but it seems other parts end up triggering the camera.
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: tulanch on January 29, 2018, 12:39:19 PM
any updates on improved motion detection?   I just installed this camera and having the same issues reported in this forum... triggers on nothing and does not pickup someone walking in view
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on January 29, 2018, 12:42:15 PM
What are you using?

What sensitivity do you have it set too? Try 70%

any updates on improved motion detection?   I just installed this camera and having the same issues reported in this forum... triggers on nothing and does not pickup someone walking in view
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: punisher on February 12, 2018, 10:01:26 PM
I have purchased this camera yesterday and firmware was available once connected. Updated and tested. With and without reset.
- Motion sensor is not working at all.
- Sound sensor is working properly

Notifications work but since motion sensor is not working then it doesn't really matter.
Any solution or should I return the camera?
Title: Re: Firmware v1.05.07 (Build 3306) Released
Post by: FurryNutz on February 13, 2018, 09:04:09 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?

Where is the Sensitivity set for? Try 70%



I have purchased this camera yesterday and firmware was available once connected. Updated and tested. With and without reset.
- Motion sensor is not working at all.
- Sound sensor is working properly

Notifications work but since motion sensor is not working then it doesn't really matter.
Any solution or should I return the camera?