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D-Link IP Cameras for Home => DCS-936L => Topic started by: ok460 on August 22, 2017, 06:14:34 AM

Title: Does 936L Motion Detection work correctly for anyone?
Post by: ok460 on August 22, 2017, 06:14:34 AM
Does 936L Motion Detection work correctly for anyone?

with either the original or beta (now deleted) firmware?

thank you

Title: Re: Does 936L Motion Detection work correctly for anyone?
Post by: FurryNutz on August 22, 2017, 08:31:48 AM
It's not working for me either. D-Link is aware of it.
http://forums.dlink.com/index.php?topic=66821.0 (http://forums.dlink.com/index.php?topic=66821.0)
Title: Re: Does 936L Motion Detection work correctly for anyone?
Post by: ok460 on August 22, 2017, 08:36:39 AM
Thanks, I purchased these in June and was wondering if I should(can) return them. I realize that DLink is aware of the problem, but it appears that since the product release it hasn't worked. I contacted customer support and they requested that I contact tech support but as you've mentioned it doesn't work. If it doesn't and there isn't a fix... what's my option.
Title: Re: Does 936L Motion Detection work correctly for anyone?
Post by: FurryNutz on August 22, 2017, 08:49:47 AM
You could return the camera for now and keep an eye on this forum. I presume once D-Link resolves this issue then you could re-consider another one at that time.
Title: Re: Does 936L Motion Detection work correctly for anyone?
Post by: ok460 on August 22, 2017, 08:57:48 AM
thanks. Unfortunately the window to return via Amazon closed as of August 2nd. Which means that I would need to go through DLink for a refund. But Customer service considers this a technical issue even though it's apparent that the camera doesn't work, and that's where my problem sits.

I guess I'll contact tech support..... wish me luck.
Title: Re: Does 936L Motion Detection work correctly for anyone?
Post by: FurryNutz on August 22, 2017, 09:23:01 AM

Let us know what support says.
Title: Re: Does 936L Motion Detection work correctly for anyone?
Post by: FurryNutz on October 18, 2017, 01:41:10 PM
New Beta Available to try:
http://forums.dlink.com/index.php?topic=72632.0 (http://forums.dlink.com/index.php?topic=72632.0)