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D-Link Connected Home => mydlink™ Home App => Topic started by: gerrycamma on July 05, 2017, 12:23:55 AM

Title: ACCOUNT MYDLINK
Post by: gerrycamma on July 05, 2017, 12:23:55 AM

per un problema che ho avuto ho dovuto rimuovere tutti
i dispositivi dal mio account gerry.camma@email.it facendo
la procedura di ripristino non riesco piu ad associarli
sul mio account Dlinlk mi dice errore (si e' verificato un problema ad aggiungere
il dispositivo all account. riprovare), questo anche
cambiando account (uno nuovo) grazie
Title: Re: ACCOUNT MYDLINK
Post by: FurryNutz on July 05, 2017, 08:58:13 AM
Please translate into English please.


per un problema che ho avuto ho dovuto rimuovere tutti
i dispositivi dal mio account gerry.camma@email.it facendo
la procedura di ripristino non riesco piu ad associarli
sul mio account Dlinlk mi dice errore (si e' verificato un problema ad aggiungere
il dispositivo all account. riprovare), questo anche
cambiando account (uno nuovo) grazie
Title: Re: ACCOUNT MYDLINK
Post by: gerrycamma on July 05, 2017, 11:10:43 AM
 For a problem I had I had to remove all
Devices from my gerry.camma@email.it account
I can not associate them with the restore procedure
On my account Dlinlk tells me a mistake (there was a problem adding
The device all accounts. Try again), this too
Changing account (a new one) thank you
Title: Re: ACCOUNT MYDLINK
Post by: FurryNutz on July 05, 2017, 11:13:30 AM
What region are you located?

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.