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D-Link IP Cameras for Home => DCS-5030L => Topic started by: cmartorelli on June 09, 2017, 10:14:38 AM

Title: locial web access or 3rd party software
Post by: cmartorelli on June 09, 2017, 10:14:38 AM
Hello I just picked up a DCS-5030L and a few other D line cameras. I have everything set where I can view them from my phone. I would also like to view the cameras on the computer, but I find the my d-link site very slow to the point it unusable. Is there a way to view the camera directly from a web page on a mac or another software app that would connect directly? Also can you recommend a software package that I could run on a mac where I could setup recording of the cameras. My plan is to have about 7 cameras eventually as I am slowly replacing a older swann NVR system.
Thanks
Title: Re: locial web access or 3rd party software
Post by: FurryNutz on June 09, 2017, 01:21:14 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on June 10, 2017, 09:14:33 AM
Thanks for taking the time to help me


HW Version A1
Fireware verison 1.03.06 (2016-12-09)
I am in California USA

I have a Netgear R7000 router using wireless mode 2.4 Ghz b/g/n the router is about 15 to 20 feet from the camera
Title: Re: locial web access or 3rd party software
Post by: FurryNutz on June 10, 2017, 11:36:19 AM
Does the slowness happen on IE11 or FF when viewing them?
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on June 10, 2017, 05:02:25 PM
I use a mac and safari, I have tried on several computers and it's that same.
I just tried a windows 10 machine an IE and it about the same. I also have a SWANN camera system and the feed comes right up
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on June 11, 2017, 09:25:18 AM
I also wamt to add the iPhone and iPad app work great, very fast and responsive. If only I could the browser or my link to be that good
Title: Re: locial web access or 3rd party software
Post by: FurryNutz on June 11, 2017, 10:31:25 AM
Odd that only Mac and PC browser local connection with the camera seems slow.
Can you try a factory reset and set up from scratch and test the performance on Windows and Mac?
Be sure to clear browser caches before accessing the cameras Ui.
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on June 11, 2017, 01:07:12 PM
OK it may take me a few days to get to it I am in the middle of a few other projects. I will report back when I get a chance
Title: Re: locial web access or 3rd party software
Post by: FurryNutz on June 11, 2017, 01:08:58 PM
 ;)
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on June 16, 2017, 04:28:14 AM
I still have not had the time to do a full reset, but I did try a 3rd party app called D-Link++ viewer. The two DCS-933l cameras come up instantly the software does not support the DSC-5030L which is ashamed because this setup would be perfect. I can connect to my home network via VPN to access the cameras when I am at work.   
Title: Re: locial web access or 3rd party software
Post by: FurryNutz on June 16, 2017, 09:20:41 AM
Let us know if you can complete a full factory reset and set up from scratch. Be sure to use latest setup software for the 5030.
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on June 18, 2017, 09:58:05 AM
OK i did the complete reset and reset everything up. Performance on the my drink site is still very slow it's unusable. the iOS app works fine and so deserves the my d-link++ app however they do not support the 5030L I hope they will in the future.
I have a big problem ever since I did the facto=ry reset the home position is not where it should be the camera is turned 90 degrees now. How do I fix this new problem?
Thanks
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on June 18, 2017, 11:25:49 AM
OK I was able to regime the camera so thats fixed
Title: Re: locial web access or 3rd party software
Post by: FurryNutz on June 19, 2017, 10:20:47 AM
I'll see if we can get some additional help on this.  ;)
Title: Re: locial web access or 3rd party software
Post by: cmartorelli on July 14, 2017, 09:06:32 AM
Still looking for a fix. Right now my camera is only workable from my phone.
Title: Re: locial web access or 3rd party software
Post by: FurryNutz on July 14, 2017, 09:36:23 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.