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The Graveyard - Products No Longer Supported => Routers => DIR-813 => Topic started by: g0dtier on June 05, 2017, 11:33:56 AM

Title: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: g0dtier on June 05, 2017, 11:33:56 AM
First off, upgrading firmware on this router from the default v2.08 B1 (11/04/15) to the most recent v2.08 B2 (12/01/15) is simply not working. I've tried countless times while directly connected to my laptop via Ethernet.

Secondly, any setting that I change (such as the channel for example) requires that the router be restarted, which is fine. But the router is not connecting to the internet automatically (maybe an issue re-obtaining the IP address? idk) after rebooting which requires that I hard-reset the router.

Overall pretty frustrated right now and I would love if anyone knew how to solve these problems I'm having.

Thanks a lot! Have a good day.
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: FurryNutz on June 05, 2017, 11:36:09 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
What are you problem experiencing for doing a FW update?

Internet Service Provider and Modem Configurations
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: g0dtier on June 05, 2017, 11:42:36 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  • What region are you located?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
  • Was the router working before any firmware updates?
What are you problem experiencing for doing a FW update?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
What region are you located?
I'm from New York.

Was a Factory Reset performed before and after any firmware updates then set up from scratch?
I'm currently unable to perform a firmware upgrade.

Was the router working before any firmware updates?
I cannot perform a firmware upgrade. Not sure why.

What ISP Service do you have? Cable or DSL?
Cable: Time Warner Cable (Spectrum) 60.0MegaBits down, 6.0MegaBits up.

What ISP Modem Mfr. and model # do you have?
Not sure off the top of my head. I don't have access to that information at the moment. I do know that directly hooking up to my modem via Ethernet gives me the constant 60 Mbits down and 6 Mbits up promised by Timer Warner Cable.
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: FurryNutz on June 05, 2017, 11:44:24 AM
What browser are you using when your doing the FW update?
Did you download the FW update file, unpack the file then manually update using the routers web page?
Please review this:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: g0dtier on June 05, 2017, 11:46:49 AM
I'm using Chrome. Yes, I unzipped the the firmware file (DIR-813_B1_FW208WWB02.bin) and connect via Ethernet each time I try upgrading.
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: FurryNutz on June 05, 2017, 11:47:53 AM
Don't use Chrome, Lets try IE11 or FF. Be sure to temporarily disable any PC security software as well.
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: g0dtier on June 05, 2017, 11:49:42 AM
Alright. I'll give it a shot and post back in a few minutes.

Thanks for the help so far.
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: FurryNutz on June 05, 2017, 11:57:20 AM
 ;)
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: g0dtier on June 05, 2017, 12:20:55 PM
Okay I attempted this twice using Internet Explorer. Same results. The router says "Completed Successfully" and counts down from 30 telling me it's going to reboot.

After rebooting I checked the firmware version and date which have remained the same.

P.S.: Browsing through the router's CP is much smoother on Internet Explorer.
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: FurryNutz on June 05, 2017, 12:22:48 PM
Did you clear the browser cache before and after loading the FW and doing the factory resets?
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: g0dtier on June 05, 2017, 12:24:47 PM
I followed your link http://forums.dlink.com/index.php?topic=42457.0 step by step.
Title: Re: Firmware Upgrading Issues, etc. with this new router (DIR-813)
Post by: FurryNutz on June 05, 2017, 12:26:17 PM
Ok, Lets try this, using same FW update file you downloaded:
Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.msg163599#msg163599)

Shouldn't be used normally however kind of last resort before support may need to get involved.  ::)