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The Graveyard - Products No Longer Supported => Routers => DIR-890L => Topic started by: FurryNutz on November 10, 2016, 06:15:04 PM

Title: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 10, 2016, 06:15:04 PM
Get it here:
http://forums.dlink.com/index.php?topic=65884.0 (http://forums.dlink.com/index.php?topic=65884.0)

Let us know how it works for you...
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: IMRJS on November 14, 2016, 04:30:28 PM
Installed it! I will play with SC tonight but I'm assuming same problem with my iPhones.

R
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 14, 2016, 04:42:48 PM
Ok. I don't know what if any other fixes were included in this version. I hope so.
Mines currently in AP mode behind a DGL-4500 router. My iPhones have been working ok so far. I have 4 and a iPad.

Let us know what you find out.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: IMRJS on November 15, 2016, 05:14:38 PM
So it appears my issues with SC and my iPhone 6s's is now gone? I can now enable SC with no issues. I only tested it last night by going outside and up on the 3rd floor of the house. But before it would drop right away... Now it stays connected?

SWEET!

Can you please post something about this in http://forums.dlink.com/index.php?topic=65499.75. I'm sure the other users would be interested.

R
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 16, 2016, 06:28:34 AM
Awesome, good to hear. Glad it's working now.

Enjoy.  ;)
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: clinton222 on November 17, 2016, 07:21:19 AM
Get it here:
http://forums.dlink.com/index.php?topic=65884.0 (http://forums.dlink.com/index.php?topic=65884.0)

Let us know how it works for you...


I upgraded the firmware yesterday and the router crashed. Dlink is cross shipping my a replacement router as we speak. The frustrating thing here is that this is second router with he same issue (i.e. router turning into a brick after firmware update - last one happened last June). The reason tech support had me upgrade the firmware  yesterday was to correct and issue with visible network devices. I could only see a maximum of 19 of 40 devices in the QoS section even though all 40 devices were operating correctly.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 17, 2016, 07:25:55 AM
What do you mean by the router crashed?
Are you following the FW update process when upgrading FW? Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
When you update, is the router still fully connected to the house network and all clients still connected to it?
What browser are you using when you upgrade FW?
Did you follow this to see if you could recover the router? Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.msg163599#msg163599)

I have never crashed my router or bricked it...Something is going on in your process I presume.

Get it here:
http://forums.dlink.com/index.php?topic=65884.0 (http://forums.dlink.com/index.php?topic=65884.0)

Let us know how it works for you...


I upgraded the firmware yesterday and the router crashed. Dlink is cross shipping my a replacement router as we speak. The frustrating thing here is that this is second router with he same issue (i.e. router turning into a brick after firmware update - last one happened last June). The reason tech support had me upgrade the firmware  yesterday was to correct and issue with visible network devices. I could only see a maximum of 19 of 40 devices in the QoS section even though all 40 devices were operating correctly.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: clinton222 on November 17, 2016, 10:13:28 AM
What do you mean by the router crashed?
Are you following the FW update process when upgrading FW? Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
When you update, is the router still fully connected to the house network and all clients still connected to it?
What browser are you using when you upgrade FW?
Did you follow this to see if you could recover the router? Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.msg163599#msg163599)

I have never crashed my router or bricked it...Something is going on in your process I presume.

Get it here:
http://forums.dlink.com/index.php?topic=65884.0 (http://forums.dlink.com/index.php?topic=65884.0)

Let us know how it works for you...


I upgraded the firmware yesterday and the router crashed. Dlink is cross shipping my a replacement router as we speak. The frustrating thing here is that this is second router with he same issue (i.e. router turning into a brick after firmware update - last one happened last June). The reason tech support had me upgrade the firmware  yesterday was to correct and issue with visible network devices. I could only see a maximum of 19 of 40 devices in the QoS section even though all 40 devices were operating correctly.

Dlink tech support instructed me to update the firmware (1.11) to correct my issue described earlier.

I did this via the web interface (under the upgrade section).

The router is fully connected to the house network all clients during the upgrade.

I am using google chrome for the browser.

I performed the factory reset as instructed by Dlink tech support.

This is the second "brick" I have endured with this particular router. It only happens after the firmware update is complete. So I do see the 100% upgrade complete notification but then the power light blinks red continuously (bricked).
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 17, 2016, 10:33:47 AM
First off don't use Chrome, we've need Chrome not handle FW updates well.
2ndly, you need to follow the FW update process linked in my posts to you. This is tried and true working process for upgrading FW on any router.
3rd, please try the recovery process to see if you can get the router back in operation again. Might as well while you wait on the shipping router.
4th, I would try upgrading FW with the router off line from the main network and disconnect ALL clients, wired and wireless while you do the upgrade.

Please review the FW Update process before you start. Use IE11 or FF. DO NOT USE CHROME!!!
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: clinton222 on November 17, 2016, 11:40:43 AM
First off don't use Chrome, we've need Chrome not handle FW updates well.
2ndly, you need to follow the FW update process linked in my posts to you. This is tried and true working process for upgrading FW on any router.
3rd, please try the recovery process to see if you can get the router back in operation again. Might as well while you wait on the shipping router.
4th, I would try upgrading FW with the router off line from the main network and disconnect ALL clients, wired and wireless while you do the upgrade.

Please review the FW Update process before you start. Use IE11 or FF. DO NOT USE CHROME!!!

Thank you for the tips sir. I will take your advice and report back with details. Interesting that Dlink tech support never asked me what browser I was using. If that's a well known issue, maybe they should ask and recommend the browser to use. I will use FF as I never use IE anymore. Im guessing this is what the real issue is because I used chrome in June and the exact same thing happened with different hardware (router).
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 17, 2016, 12:30:50 PM
The linked FW update process I posted is tried and true and works well for me. What I always use.

I use both IE11 and FF or if I'm on Mac, I use Safari or FF.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: clinton222 on November 18, 2016, 06:19:41 AM
The linked FW update process I posted is tried and true and works well for me. What I always use.

I use both IE11 and FF or if I'm on Mac, I use Safari or FF.

You are the champ! This corrected my issue in less than 5 min. using the Recovery Mode instructions and the FF browser. I spent hours on the phone with dlink phone tech support and they couldn't figure it out either time.

If anyone from the dlink tech support team is watching, please add google chrome as a supported browser. This was 100% the problem and a commonly used browser.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - (RESOLVED)
Post by: FurryNutz on November 18, 2016, 06:35:49 AM
Glad you got it working. I presume that Chrome is supported however due to Google constantly updating there browser code, they maybe changing something in there code that's effecting how it handles FW and D-Link FW update process on there routers. This has been going on for years thus why we don't recommend using chrome for any FW updates. It can be used to configure the router. Just no great for the update.

Enjoy.  ;)
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - (RESOLVED)
Post by: clinton222 on November 18, 2016, 06:42:12 AM
Glad you got it working. I presume that Chrome is supported however due to Google constantly updating there browser code, they maybe changing something in there code that's effecting how it handles FW and D-Link FW update process on there routers. This has been going on for years thus why we don't recommend using chrome for any FW updates. It can be used to configure the router. Just no great for the update.

Enjoy.  ;)

I think dlink tech support should at least inform the customer if well known (sounds as if that is the case). Nevertheless, really really appreciate the help and information. Have a great week end!
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 18, 2016, 06:43:47 AM
Support should have at least tried a different browser and used the recovery process. Not sure why they didn't.

Have a good weekend as well.  ;D
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: RoomTenONine on November 20, 2016, 07:22:43 PM
Loaded this up yesterday.  Phones seemed fine, unlike the 1.10 version. Although they had a disconnect here and there it was crazy like before. Unfortunately, I'm back on 1.09.  The Roku 4 was doing the same thing as 1.10. Constant disconnects.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 21, 2016, 06:57:16 AM
Who was the wireless configured when you had v1.11 loaded?
What modes where you using and are you using now?

How is the Roku 4 configured to connect to the router? 2.4Ghz or 5Ghz?
How far way is the Roku from the router?

Loaded this up yesterday.  Phones seemed fine, unlike the 1.10 version. Although they had a disconnect here and there it was crazy like before. Unfortunately, I'm back on 1.09.  The Roku 4 was doing the same thing as 1.10. Constant disconnects.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: RoomTenONine on November 21, 2016, 04:25:22 PM
When I loaded 1.11, I used the same settings as I always have.  Very little beyond default.  Password protected wifi, smart connect, my u/d speeds entered into QoS and IPV6 set to Auto Config SLAAC/dhcpv6 and SLAAC+stateless dhcp for Comcast cable Blast Plus.  These settings have been flawless since I bought the router at release and through every firmware except 1.10 and 1.11.

The Roku 4 is basically one floor in the room below the router.  With all firmware the signal strength is stated as good to excellent in the basic menu.  Entering the secret wifi menu for Roku 4, signal strength, antenna 1 and 2 are all in the green.  Glitch/sec sits in the green to yellow boundary.  SNR is good.  Roku 4 has dual band AC capability.   Even with these solid connection stats, the 1.10 and 1.11 just constantly disconnect.  The router just breaks connection.  It was the same with our iPhone and Nexus 6 phones with 1.10.  This time we aren't using either of those phones and have 2 new Google Pixels, which are much more stable, but still got booted with 1.11.

I didn't go back and check my Chromecast this time.  Went right back to 1.09.

I've quoted at the very end here, my original post in the 1.10 thread that is now locked.

Who was the wireless configured when you had v1.11 loaded?
What modes where you using and are you using now?

How is the Roku 4 configured to connect to the router? 2.4Ghz or 5Ghz?
How far way is the Roku from the router?

Loaded this up yesterday.  Phones seemed fine, unlike the 1.10 version. Although they had a disconnect here and there it was crazy like before. Unfortunately, I'm back on 1.09.  The Roku 4 was doing the same thing as 1.10. Constant disconnects.

Installed the 1.10 today using the standard procedure.  Major issues with wifi disconnects.  My Roku 4, which has been 100% rock solid with this router on all other firmware, can't hold a connection at all.  My Chromecast Audio also bugged out on the hi-fi.  This was all the case with SC enabled (and which was never an issue before).

Reverting back to previous 1.09 solved it all.  Like others said, it is a shame since the new features looked and sounded great.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 21, 2016, 04:28:13 PM
Is the Roku up to date on its FW?

Did you try the router with SC disabled?

Seems that the Roku is the only device that seems to have problems and may not be totally a FW issue on the 890L..There maybe some drivers with in the FW on the 890L that maybe not working well with the FW thats on the Roku...

Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: RoomTenONine on November 21, 2016, 04:38:25 PM
Is the Roku up to date on its FW?

Did you try the router with SC disabled?

Seems that the Roku is the only device that seems to have problems and may not be totally a FW issue on the 890L..There maybe some drivers with in the FW on the 890L that maybe not working well with the FW thats on the Roku...

It's all up to date.  I didn't try without SC because I need to use SC.  It's a major reason I purchased the router and I expect that feature to work.  The Roku works flawlessly on all other versions with this router and other routers I own.  With the known issues with the post-1.09 firmware here I'm pointing the finger at the 890 firmware.  The bugs were worse with 1.10 for sure, but that doesn't mean it is all squashed in 1.11. 

That said, I'll give 1.11 another run over the holiday break and see what I come up with.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 21, 2016, 04:42:00 PM
Something may have changed in recent FW version that may be incompatible with the Roku and causing problems. This maybe something that you should get on the phone with D-Link about and have them review this. This only seems to be effecting the Roku and the 890L.

Let us know how it goes over the holidays.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: tmlfan007 on November 23, 2016, 03:37:19 AM
Hi All,

The disconnect issues affect more than just Roku boxes. Like the previous poster said, the disconnects are far less frequent than on 1.10, and the reconnect happens quicker, however they are still happening. I am having the issue with my iPhones as well as my laptops. I know the point of 1.11 was a security release, but they have clearly tried to tweak other aspects to fix the problems in 1.10, and it is better - however still not completely corrected.

I have reverted back to 1.09 as well until this is fixed. You would think a problem as serious as what occurred in 1.10 would have been corrected by now.

Thanks
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 23, 2016, 06:54:31 AM
What region are you located?

I've been running v1.11 on my 890L since it came out with SC enabled and all of my iPhones, an iPad, MacBook Pro 2008 and iMac are all working well. I haven't noticed any issues with it. Both of my NEST controllers are connected to it and no disconnections on them as with my DCS-933L. I will be testing my XB1 on wireless and setting up my DISH Joeys for wireless and testing as well...I also have a DIR-857 and DIR-615 working as 2ndary APs in other locations in the house so there is some interferences for my configuration.

We'd need more information on your issues your seeing. Thus you haven't specified what exactly your devices are seeing when they disconnect, what they are doing. You haven't given any details...
How the router is configured?
How many devices do you have connected at once?
What OS versions are loaded on each device?
Have you tried SC enabled and disabled?
When you loaded v1.11 did you factory reset and set up from scratch or just load a saved configuration file. I factory reset and set up from scratch each time I update FW.

So at this time we can only speculate that this maybe a mis-configuration or interferences maybe of yor router rather than a FW issue.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 23, 2016, 03:26:58 PM
Ok, just added 2 5Ghz bridges to the 890L. A DIR-868L and DIR-880L in bridge mode. A DISH Joey is connected to each. Currently up and running and video is streaming. SC enabled.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: b17gsr on November 26, 2016, 05:20:21 PM
Furry, how far are your devices from the router? As soon as I have a floor or more than 20' between me and the router, the wifi drops for 10 devices.  Even the room really guy above the router!
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 27, 2016, 12:11:11 PM
My farthest devices is a NEST and DIR-880L(wireless bridge mode) in the master bedroom, one floor down and about 25-30ft away thru one floor and opposite from where 890L is and SC enabled.

When I'm in the room with my iPhone 6sP and Mac Book Pro 2008, I'm connected well and don't see any disconnections...



Furry, how far are your devices from the router? As soon as I have a floor or more than 20' between me and the router, the wifi drops for 10 devices.  Even the room really guy above the router!
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: b17gsr on November 27, 2016, 04:27:43 PM
I reverted back to V1.09 and the family is happy.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on November 28, 2016, 06:43:37 AM
 ;)
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: stomasak on December 07, 2016, 07:02:09 PM
I also had to roll back to the 1.09 firmware version.  My Roku TV works again after having the same disconnect problem.  Another issue is that the router admin page does not work in the latest Chrome or Edge browser after the 1.10 or 1.11 update.  The QA department needs to do a better job of finding these escape defects before a release.  This is really is unacceptable for a company of this stature to release two flawed updates without proper testing.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on December 08, 2016, 06:23:37 AM
Thanks for your posting your concerns. Hope next update will fix issues.

v1.11 works for me.

I also had to roll back to the 1.09 firmware version.  My Roku TV works again after having the same disconnect problem.  Another issue is that the router admin page does not work in the latest Chrome or Edge browser after the 1.10 or 1.11 update.  The QA department needs to do a better job of finding these escape defects before a release.  This is really is unacceptable for a company of this stature to release two flawed updates without proper testing.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: dr0p on January 23, 2017, 11:59:50 AM
Hi

First time posting and as you can imagine it is not always easy to manage the frustration with a router. Especially a $300 one.

Constant disconnection seems to be the norm for the last 6 months at least.
My set up is fairly standard i would assume.
3 iPhone 7 plus
1 macbook pro 2016
1 macbook 2015
1 iPad pro
1 ipad air 2
1 iPad mini
1 ps4
1 apple tv 4
1 Synology NAS (wired)

They are all updated constantly.
None of them seems to maintain a stable connexion.
When watching netflix, you have 3 times a minute (i am not exaggerating) a pop up from the apple TV saying that the signal got lost and i got no connexion.
When my kids are playing on an iPad or a phone they got disconnected.
When i want to do some online gaming on the PS4, i have to cross my fingers that i can stay on for more than 5mn.

I tried SC on and off.
Now every devices got a static IP and it seems just a little bit more.
I set an auto restart daily at 4AM.
1.10 didn't change anything.
The worst part is out of the box, with the very first firmware it was working pretty well. Fast and almost reliable.
Each increment seems to get the stability even worst.
Please advise.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on January 23, 2017, 12:18:41 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


Does v1.11 exhibit the same thing?
What OS and iOS versions do you have loaded on the Apple devices?

I have several Apple devices my self however I'm still on 9.3.2 on my 6sP. SC enabled. I'm currently using v1.10 from the Canada site:
http://forums.dlink.com/index.php?topic=66025.0 (http://forums.dlink.com/index.php?topic=66025.0)


Hi

First time posting and as you can imagine it is not always easy to manage the frustration with a router. Especially a $300 one.

Constant disconnection seems to be the norm for the last 6 months at least.
My set up is fairly standard i would assume.
3 iPhone 7 plus
1 macbook pro 2016
1 macbook 2015
1 iPad pro
1 ipad air 2
1 iPad mini
1 ps4
1 apple tv 4
1 Synology NAS (wired)

They are all updated constantly.
None of them seems to maintain a stable connexion.
When watching netflix, you have 3 times a minute (i am not exaggerating) a pop up from the apple TV saying that the signal got lost and i got no connexion.
When my kids are playing on an iPad or a phone they got disconnected.
When i want to do some online gaming on the PS4, i have to cross my fingers that i can stay on for more than 5mn.

I tried SC on and off.
Now every devices got a static IP and it seems just a little bit more.
I set an auto restart daily at 4AM.
1.10 didn't change anything.
The worst part is out of the box, with the very first firmware it was working pretty well. Fast and almost reliable.
Each increment seems to get the stability even worst.
Please advise.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: dr0p on January 23, 2017, 07:57:45 PM
Thank you for your answer.
the hardware version is A1
the firmware version is 1.11
i am in USA.
All iOs devices are in 10.2 (upgrading everything to 10.2.1 tonight), Macs in 10.12.2.
I am living in a area with a lot of routers sadly, up to 11 SSID are showing up.

let me know if it helps.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on January 24, 2017, 06:34:05 AM
Which channels are being used by the neighboring wifi?
Can you lower the power output of the 890L from High to Medium and test? You'll have to disable SC to test this I believe...
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on February 15, 2017, 03:13:13 PM
Please review this and see if reducing the power on the wifi radio helps:
http://forums.dlink.com/index.php?topic=66354.0 (http://forums.dlink.com/index.php?topic=66354.0)
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: bballstuffer on May 17, 2017, 05:50:31 AM

Hi, new member here, recently acquired the DIR-890L and landed here due to my Apple devices kept dropping off.

I am from Canada and hardware version is A2 and the unit shipped with the v1.10 firmware. I am using it as an access point only.

Anyway, in a room that I always had bad reception, all my Apple devices will disconnect and reconnect and I concluded it's due to Smart Connect (SC). If I turn it off, then it's ok. Also it only happens to my Apple devices and does not affect any other wireless devices.

Since I would like to keep the SC feature as much as possible, I upgraded to v1.11 but results are the same. I applied the updates by first reset to default. Then put the 890L into recovery mode, then flash, reset to default one more and then setup everything again.

Posts here have indicated going to v1.09 will solve the issues and I tried just that and no more Apple devices dropping off = happy wife = happy life

So sticking with v1.09
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on May 17, 2017, 09:44:45 AM
I'm not seeing this issue with my Apple devices however I'm on v1.10 using A1 model router.



I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.


Hi, new member here, recently acquired the DIR-890L and landed here due to my Apple devices kept dropping off.

I am from Canada and hardware version is A2 and the unit shipped with the v1.10 firmware. I am using it as an access point only.

Anyway, in a room that I always had bad reception, all my Apple devices will disconnect and reconnect and I concluded it's due to Smart Connect (SC). If I turn it off, then it's ok. Also it only happens to my Apple devices and does not affect any other wireless devices.

Since I would like to keep the SC feature as much as possible, I upgraded to v1.11 but results are the same. I applied the updates by first reset to default. Then put the 890L into recovery mode, then flash, reset to default one more and then setup everything again.

Posts here have indicated going to v1.09 will solve the issues and I tried just that and no more Apple devices dropping off = happy wife = happy life

So sticking with v1.09
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: dr0p on May 31, 2017, 03:01:43 PM
Please review this and see if reducing the power on the wifi radio helps:
http://forums.dlink.com/index.php?topic=66354.0 (http://forums.dlink.com/index.php?topic=66354.0)

It took me a while to answer, apologizes for that.
I tried a lot of variations. I can't say how many. With static IP for each devices, with QOS on/off, different power for the wifi, factory reset, downgrade/upgrade firmware version (by the way, it is super fun when you dont have ethernet on your new fancy laptops), one network, all network. mac, pc, linux, ps4, sonos, iOs, android, etc.
When it is working, the speed is fine, each device can connect properly and you have the feeling you can check your mail on your phone while your kids are watching a movie on netflix.
But this is very rare. Most of the time i need to explain my kids that D-Link is a brand they should avoid to buy, that daddy was an idiot to buy something so unreliable (i hope you sense the humor). Each devices drop the connexion. Some days you can see that the connexion drops more than 5 times/minute. Sonos can barely play more than 3 tracks in a row.  It is absolutely horrible. I want to get a hammer and turn this router into pieces. And post it on youtube. With as many rage as possible.

For a product of that price, it is absurd. This is not an isolate case. Most of the people give up and move to a more reliable solution (aka another brand). I am probably more stubborn and want to have this product to work.

I know that Furrynutz is working hard to help everyone but frankly i tried everything i know and heard of.
Last try before giving up.

Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on May 31, 2017, 03:21:39 PM
Let's downgrade from v1.11 to v1.09. I notice that prior user mentioned they went back to v1.09 and seems to have helped them. Please download the FW file, do a factory reset on the router using IE11 or FF with any PC security SW disabled temporarily. Manually load the FW using IE11 or FF. Factory reset the router once more after the FW processes. Then set up from scratch...

I recommend that if your shiny new LTs don't have any wired LAN cable ports, that you get in to a USB to LAN adapter from your nearest retailer or e-tailor shop and have on hand for doing FW updates that are recommended doing always via LAN cable connection. The adapters are fairly cheap.

IF after applying v1.09 doesn't work. Maybe we'll look into getting the router replaced. D-Link has some good products and possible that the unit could be faulty. "(i hope you sense the humor)".  ::)

Please review this and see if reducing the power on the wifi radio helps:
http://forums.dlink.com/index.php?topic=66354.0 (http://forums.dlink.com/index.php?topic=66354.0)

It took me a while to answer, apologizes for that.
I tried a lot of variations. I can't say how many. With static IP for each devices, with QOS on/off, different power for the wifi, factory reset, downgrade/upgrade firmware version (by the way, it is super fun when you dont have ethernet on your new fancy laptops), one network, all network. mac, pc, linux, ps4, sonos, iOs, android, etc.
When it is working, the speed is fine, each device can connect properly and you have the feeling you can check your mail on your phone while your kids are watching a movie on netflix.
But this is very rare. Most of the time i need to explain my kids that D-Link is a brand they should avoid to buy, that daddy was an ***** to buy something so unreliable (i hope you sense the humor). Each devices drop the connexion. Some days you can see that the connexion drops more than 5 times/minute. Sonos can barely play more than 3 tracks in a row.  It is absolutely horrible. I want to get a hammer and turn this router into pieces. And post it on youtube. With as many rage as possible.

For a product of that price, it is absurd. This is not an isolate case. Most of the people give up and move to a more reliable solution (aka another brand). I am probably more stubborn and want to have this product to work.

I know that Furrynutz is working hard to help everyone but frankly i tried everything i know and heard of.
Last try before giving up.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: samukets on July 17, 2017, 06:06:24 PM
Any news about firmware update? Security Patch Firmware (1.11B01) are so unstable, too many bugs...
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on July 18, 2017, 08:32:26 AM
I believe the best version out there is v1.10 B07 or v1.09.

I haven't heard anything from D-Link about a new version as of yet. I'm still hoping though.

What are you experiencing with your unit?


Any news about firmware update? Security Patch Firmware (1.11B01) are so unstable, too many bugs...
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: samukets on July 18, 2017, 09:30:02 AM
I believe the best version out there is v1.10 B07 or v1.09.

I haven't heard anything from D-Link about a new version as of yet. I'm still hoping though.

What are you experiencing with your unit?


Any news about firmware update? Security Patch Firmware (1.11B01) are so unstable, too many bugs...

Wifi drop out, QOS dont save my options, same problems related here from others users... i can not downgrade because i use reboot schedule option and vlan option... Some times router give-me low speed on wifi, some times stock on Retrieving IP address, i need to reboot.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on July 18, 2017, 09:35:46 AM
What version do you have currently loaded?

I know that QoS is an issue. I know that to get that going you have to factory reset, then go in and set QoS up soon after the reset.

There is a scheduled reboot option on the UI that you can have the router reboot it self.

What wireless modes are you using?
Is Smart Connect enabled or disabled?

Any other wifi signals near by?
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: samukets on July 18, 2017, 12:34:33 PM
What version do you have currently loaded?

I know that QoS is an issue. I know that to get that going you have to factory reset, then go in and set QoS up soon after the reset.

There is a scheduled reboot option on the UI that you can have the router reboot it self.

What wireless modes are you using?
Is Smart Connect enabled or disabled?

Any other wifi signals near by?

Thx for Help

1-  What version do you have currently loaded?

Current Firmware Version:   1.11, Wed 07 Sep 2016
Current Firmware Date:   2016-09-07 18:01:00

2- I know that QoS is an issue. I know that to get that going you have to factory reset, then go in and set QoS up soon after the reset.

I will try that, only do factory reset on gui or need to do a physical reset?

3- There is a scheduled reboot option on the UI that you can have the router reboot it self.

I use that but this option are avaible on 1.09 firmware version? Vlan are avaible on 1.09 too? If i need do a downgrade from 1.11 to 1.09 i will lost something?

4- What wireless modes are you using? Is Smart Connect enabled or disabled?

I really need smart connect to me is the best feature. I use 5 ghz band.

5- Any other wifi signals near by?

Too many wifi signal around. I use radio medium power.


It seems that the minimum acceptable version for my setup is 1.10 or 1.11 because of vlan and IQOS.

Firmware: FW1.10.B07
Enhancements:
1. Enhances USB performance
2. Enhances Wi-Fi Stability
3. Supports iQoS
4. Supports VLAN configuration
5. Improves IPv6 6-in-4 functionality

Thx for your help.
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: samukets on July 18, 2017, 02:18:53 PM
With the new update released today so far I have not lost the Iqos settings. Coincidence?
Title: Re: DIR-890L FW v1.11 Build 01 Official Security Release - NA Region Only!
Post by: FurryNutz on July 18, 2017, 09:46:45 PM
I'd like to you go back in 3 days and see if you can set or configure any QoS settings.

I loaded mine up..wireless seems way better now. Mines in AP mode though.