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D-Link Connected Home => DSP-W110 => Topic started by: RickALO on April 24, 2016, 05:23:44 AM

Title: DSP-W110 Firmware update not working
Post by: RickALO on April 24, 2016, 05:23:44 AM
Just purchased a DSP-W110 smart plug. Got it installed with no problems. However on the app, it says "New Firmware Available". I tried the described procedure to update, but it just comes back saying "Sorry - Please try again".


Any suggestion on how to get this update to work?

Thanks!
Title: Re: DSP-W110 Firmware update not working
Post by: FurryNutz on April 29, 2016, 08:37:09 AM
Any status on this?

How are you trying to update the FW? Mobile app?
How is the DSP connected?
Make and model# of Main host router?

Title: Re: DSP-W110 Firmware update not working
Post by: Scarlet_Tech on May 01, 2016, 08:56:14 PM
Try to move the smartplug closer to the router.
Make sure there is no obstructions in between that may cause a signal drop.