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D-Link Network Video Recorders => DNR-202L => Topic started by: FelixTCat on July 18, 2015, 12:45:54 PM

Title: Cannot disable microphone on camera
Post by: FelixTCat on July 18, 2015, 12:45:54 PM
I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
Title: Re: Cannot disable microphone on camera
Post by: splerp on July 31, 2016, 08:38:46 AM
I have similar problem.  I make changes, get popup that Save Successful, then check later and changes have not been applied.  Have done this over and over and on different days after shut-downs, but changes not applied.

I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on July 31, 2016, 11:21:20 AM
Can you disable the audio on the cameras themselves?
Title: Re: Cannot disable microphone on camera
Post by: splerp on July 31, 2016, 11:26:51 AM
Can you disable the audio on the cameras themselves?

Yes.
Title: Re: Cannot disable microphone on camera
Post by: RYAT3 on July 31, 2016, 07:57:01 PM

I disabled my 2210L camera from the DNR-202L interface and checked the Playback video and there is no more audio.

I can not even turn on the Audio button in the live Playback mode.


I'll "check back later" and see if it is turned back on.


Title: Re: Cannot disable microphone on camera
Post by: RYAT3 on July 31, 2016, 10:22:42 PM
Still turned off after 2.5 hours.

Please do tell which camera you are using and it's F/W #?

Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 01, 2016, 07:08:56 AM
Please let us know the status of this...

I have similar problem.  I make changes, get popup that Save Successful, then check later and changes have not been applied.  Have done this over and over and on different days after shut-downs, but changes not applied.

I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 01, 2016, 07:21:32 AM
Will do.  May not be until after the weekend.

quote author=FurryNutz link=topic=63086.msg271608#msg271608 date=1470060536]
Please let us know the status of this...

I have similar problem.  I make changes, get popup that Save Successful, then check later and changes have not been applied.  Have done this over and over and on different days after shut-downs, but changes not applied.

I just picked up a new 202L and got it set up on my network.  I updated to the latest firmware and linked up 4 cameras.
I am trying to disable the microphones for the DVR recordings and no matter how many times I try the check mark keeps coming back next to "enable microphone"
Process:
Log into the 202
Select Camera - Audio Video
Select CH01 1, the click the audio tab, remove the check mark next to "enable microphone"
Click "save settings", I get "saving" then a message in a pop up window that says "save Successful"
BUT, if I click over to another camera and then back to CH01 the check mark is back again next to "enable microphone"
[/quote]
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 01, 2016, 07:23:20 AM
Let us know the Mfr and model # of the camera and FW loaded on it as well.  ;)
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 01, 2016, 07:31:27 AM
Dlink 935L
Firmware Version       v1.08.06
Hardware Version   A1

Let us know the Mfr and model # of the camera and FW loaded on it as well.  ;)
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 04, 2016, 05:54:29 AM
OK, before I do a reset I made a little video showing everyone my situation.  You can see all the settings, issues, etc.  Maybe it will help.
https://vimeo.com/177451427/3d7ad13b77 (https://vimeo.com/177451427/3d7ad13b77)
(Viewing fullscreen may be easier to see)

Please let us know the status of this...
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 04, 2016, 06:59:01 AM
I'll pass this along to D-Link for review. Please be patient.
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 05, 2016, 03:15:44 PM
http://forums.dlink.com/index.php?topic=65377.0 (http://forums.dlink.com/index.php?topic=65377.0)
Title: Re: Cannot disable microphone on camera
Post by: RYAT3 on August 05, 2016, 06:16:36 PM
OK, before I do a reset I made a little video showing everyone my situation.  You can see all the settings, issues, etc.  Maybe it will help.
https://vimeo.com/177451427/3d7ad13b77 (https://vimeo.com/177451427/3d7ad13b77)
(Viewing fullscreen may be easier to see)

Please let us know the status of this...
I haven't watched your video yet - but under Schedule->Schedule Recordings there is an option to "Enabled Audio Recording" which might be overriding the other settings.

At 11:10 you do also have that unchecked.
I haven't subscribed the DNR202l to the mydlink.com, and I don't have that camera.  Could be one of those 2 items.


-oh yeah - I've also noticed those extra prompts recently for having to "login" again.  I'll have to try the cancel because it's annoying. 
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 06, 2016, 09:45:31 AM
Upgraded from 2.03.02 to 2.04.03 FW today and looks like it is back working again!  I can also see my recordings from past days (so it was recording fine, just couldn't access). 
And, so far, I can turn off the mic in the camera and it remembers it and carries over to the same setting for the mic in the 202 (as it should!).  Will all be well after a few days... we shall see. 
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 07, 2016, 05:31:56 PM
Glad it's working for you now. Keep us posted.  ;)
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 08, 2016, 07:04:49 AM
Well, the Mic still seems to be an issue.  Each day when the system is on it looks like the mic is activated.  I turn it off and it stays off, then, next day, it is back on.  Need some more days to fool around with this.  Will keep you posted.

Glad it's working for you now. Keep us posted.  ;)
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 08, 2016, 07:06:07 AM
Ok, Keep us posted.

Title: Re: Cannot disable microphone on camera
Post by: RYAT3 on August 08, 2016, 07:18:02 PM
Well, the Mic still seems to be an issue.  Each day when the system is on it looks like the mic is activated.  I turn it off and it stays off, then, next day, it is back on.  Need some more days to fool around with this.  Will keep you posted.

Glad it's working for you now. Keep us posted.  ;)

I'm pretty sure I turned my MIC Off in the DNR-202L and went to watch a video later in Playback - and heard my TV.   :o

Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 09, 2016, 06:35:45 AM
So you think the 202L is re-enabling audio at some point?
Title: Re: Cannot disable microphone on camera
Post by: RYAT3 on August 09, 2016, 07:36:25 AM
Or never really turning it off.

I'm testing with a 2210L.


Something is going on with it like the other guy says in his video.


I'll do some more concentrated testing.
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 09, 2016, 07:37:26 AM
Let us know. Take notes on what you do.
Title: Re: Cannot disable microphone on camera
Post by: RYAT3 on August 09, 2016, 07:55:34 PM

I logged into the DNR-202L tonight and the settings were still set to off.
I exported some video from tonight, and no audio was detected.
I went to Playback some live video - and heard no audio.  The audio option was disabled. (which is good).

Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 10, 2016, 06:46:24 AM
Any status on this?  ???

Well, the Mic still seems to be an issue.  Each day when the system is on it looks like the mic is activated.  I turn it off and it stays off, then, next day, it is back on.  Need some more days to fool around with this.  Will keep you posted.

Glad it's working for you now. Keep us posted.  ;)
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 10, 2016, 08:14:04 AM
As suspected. no matter how many times and different ways I turn off the mic, it never stays that way.  Even minutes later I can go back and check and it is back on. 
Made another quick video, showing how things look after the new Firmware from last weekend.  Yes, the 202 is back functioning well, as I reported earlier, but, well, take a look at the vid.  And it is not just the Mic, I always change the Mbps from 1 to 1.5 and that never stays either.
https://vimeo.com/178334360/18f831783e (https://vimeo.com/178334360/18f831783e)
Be sure to look at the text description with the vid, some addl info and theories are there.

Ok, Keep us posted.
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 10, 2016, 08:33:35 AM
I'll pass this to D-Link and see if we can get some eyes on this. This maybe an issue between the 202L and the 935L...
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 10, 2016, 08:48:29 AM
OK, I just went back and did a more thorough clearing of my IE browser cache.  Then got out of IE, then went back in and mic was off.  Maybe a good omen but too soon to tell and will have to see if it holds for another day, after shut-down and restart.  Will update tomorrow......

I'll pass this to D-Link and see if we can get some eyes on this. This maybe an issue between the 202L and the 935L...
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 10, 2016, 09:01:12 AM
Ok, ya clearing the cache will help I hope. Let is know.  ;)
Title: Re: Cannot disable microphone on camera
Post by: splerp on August 10, 2016, 09:22:13 AM
So much for that- just went back and checked again, mic back on and bit rate back to the old setting.  (sigh)

Ok, ya clearing the cache will help I hope. Let is know.  ;)
Title: Re: Cannot disable microphone on camera
Post by: FurryNutz on August 10, 2016, 09:41:54 AM
Ok, thanks for checking. I'll see if I can get some info.