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The Graveyard - Products No Longer Supported => Routers => DIR-880L => Topic started by: Carnaged on June 24, 2015, 04:24:19 AM

Title: 30 or so days then I lose wifi devices
Post by: Carnaged on June 24, 2015, 04:24:19 AM
Hi,

I do really like this router, however after about 30 or so days a random apple device on my network will no longer be able to connect to the wifi until I reboot the router. 30 days uptime is pretty good for a router but still is there anything I can do to stop this?
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on June 24, 2015, 07:16:10 AM

How is the router ventilated?


Usually if a router gets stuck, its either interference in the environment or possible heat and ventilation related.
Title: Re: 30 or so days then I lose wifi devices
Post by: Carnaged on June 24, 2015, 07:51:36 AM
The router is on firmware version 1.03 WW, region is EU

It is sat on top of a bookshelf with plenty of space to breathe, it feels warm underneath but cool on top.

I have Dect phones but they run on 1.88 to 1.9Ghz so they shouldn't cause an issue.

Wireless devices are as follows;
iPad 2
iPad 3
iPad Air 2
iPhone 4s
iPhone 5s
Apple TV 3
Logitech Harmony Hub
Wii - U
Nintendo 3DS
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on June 24, 2015, 08:07:33 AM
 Was a Factory Reset performed before and after any firmware updates then set up from scratch?

 Any other WiFi routers in the area? Link> Use http://www.techspot.com/downloads/5936-inssider.html to find out. Use v3. How many?
Title: Re: 30 or so days then I lose wifi devices
Post by: Carnaged on June 24, 2015, 08:20:59 AM
I do not have a laptop to use InSSIDer on unfortunately, the router has been set up from scratch each time the firmware has updated.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on June 24, 2015, 08:35:56 AM
You might check to see if you can barrow one or have a friend or family member come over with one if they have one to see. Or get a wireless USB adapter and install on your PC.  ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: Carnaged on June 24, 2015, 08:56:46 AM
Seems strange to me, more like a software problem on the router, I will try and borrow a laptop to use but it seems like if interference was the issue it would manifest before 30 odd days has gone by?
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on June 24, 2015, 09:14:39 AM
Possible...just trying to help narrow down any causes. Ya 30 days seems a bit to regular for it to be hanging in this time frame.

Next time you notice this, take notice of what is all connected and what devices are doing if you can and post it here.

Only other thing that I notice, if your using v1.03, there is a v1.04WW that is available that you could try. It is a security patch however I'm not sure if this would make any changes regarding what your seeing.  :-\
Title: Re: 30 or so days then I lose wifi devices
Post by: Carnaged on June 24, 2015, 10:30:32 AM
Thanks, will post next time that it hangs.

Thanks again for the help  :)
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on June 24, 2015, 10:31:51 AM
 ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: ughmonkey11 on June 27, 2015, 03:57:44 PM
I am having exactly the same problem as OP.  It's driving me bonkers.

Symptoms are exactly the same, router works perfectly fine, then kicks off a device and the device will not be able to successfully reconnect.  A little while and the next device fails, then the next.  Finally the router itself becomes unavailable on MyDlink if I can't get to it fast enough, but with warning I can remote reboot and everything comes back online.

Unfortunately I cannot report what firmware is running on the router, the router is at a vacation home and I won't be able to visit the home for a week to go reset the router.

For what it is worth,  have about 11-12 devices connected to the router via wifi
3 Dropcams (1 dropcam pro, two dropcam basic)
3 Dlink cameras (DCS-5009L, DCS 930, DCS 932)
1 Lenovo laptop
A Smartthings Hub
Liftmaster MyQ
2 Nest thermostats
1 Nest Protect

Synology server and an HP printer are ethernet connected.

It is not an interference problem or overheating or anything like that.

Next time I can get to the router I'll provide the firmware and I'll scan the logfile from the 880L which I have sent and recorded to the synology server and post if it provides any relevant data. 

I'm going to replace the 880L until a fix is found, I can't afford to lose all my security cams for a week at a time when I'm away travelling.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on June 28, 2015, 10:01:24 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Internet Service Provider and Modem Configurations


I am having exactly the same problem as OP.  It's driving me bonkers.

Symptoms are exactly the same, router works perfectly fine, then kicks off a device and the device will not be able to successfully reconnect.  A little while and the next device fails, then the next.  Finally the router itself becomes unavailable on MyDlink if I can't get to it fast enough, but with warning I can remote reboot and everything comes back online.

Unfortunately I cannot report what firmware is running on the router, the router is at a vacation home and I won't be able to visit the home for a week to go reset the router.

For what it is worth,  have about 11-12 devices connected to the router via wifi
3 Dropcams (1 dropcam pro, two dropcam basic)
3 Dlink cameras (DCS-5009L, DCS 930, DCS 932)
1 Lenovo laptop
A Smartthings Hub
Liftmaster MyQ
2 Nest thermostats
1 Nest Protect

Synology server and an HP printer are ethernet connected.

It is not an interference problem or overheating or anything like that.

Next time I can get to the router I'll provide the firmware and I'll scan the logfile from the 880L which I have sent and recorded to the synology server and post if it provides any relevant data. 

I'm going to replace the 880L until a fix is found, I can't afford to lose all my security cams for a week at a time when I'm away travelling.
Title: Re: 30 or so days then I lose wifi devices
Post by: ughmonkey11 on June 29, 2015, 07:02:52 AM
As an update:

Per my post, I still can't access the router to provide the additional configuration data.  But some additional symptoms:

The router is actually still functioning, as of now I can still get into my server, even though the router itself is shown as disconnected by myDlink. 
The router is still dumping log data to my sever.
The fundamental problem here is that the dlink stops allowing connects / reconnects.  So eventually the connection to my server will get broken and I'll lose access to that. 
I can watch my devices fall off one by one, I realized my server may still be accessible when I got the email saying another of my dropcams had disconnected this morning (about a day after the first devices started getting dropped by the router).

Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on June 29, 2015, 07:08:23 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Internet Service Provider and Modem Configurations


I am having exactly the same problem as OP.  It's driving me bonkers.

Symptoms are exactly the same, router works perfectly fine, then kicks off a device and the device will not be able to successfully reconnect.  A little while and the next device fails, then the next.  Finally the router itself becomes unavailable on MyDlink if I can't get to it fast enough, but with warning I can remote reboot and everything comes back online.

Unfortunately I cannot report what firmware is running on the router, the router is at a vacation home and I won't be able to visit the home for a week to go reset the router.

For what it is worth,  have about 11-12 devices connected to the router via wifi
3 Dropcams (1 dropcam pro, two dropcam basic)
3 Dlink cameras (DCS-5009L, DCS 930, DCS 932)
1 Lenovo laptop
A Smartthings Hub
Liftmaster MyQ
2 Nest thermostats
1 Nest Protect

Synology server and an HP printer are ethernet connected.

It is not an interference problem or overheating or anything like that.

Next time I can get to the router I'll provide the firmware and I'll scan the logfile from the 880L which I have sent and recorded to the synology server and post if it provides any relevant data. 

I'm going to replace the 880L until a fix is found, I can't afford to lose all my security cams for a week at a time when I'm away travelling.

As an update:

Per my post, I still can't access the router to provide the additional configuration data.  But some additional symptoms:

The router is actually still functioning, as of now I can still get into my server, even though the router itself is shown as disconnected by myDlink. 
The router is still dumping log data to my sever.
The fundamental problem here is that the dlink stops allowing connects / reconnects.  So eventually the connection to my server will get broken and I'll lose access to that. 
I can watch my devices fall off one by one, I realized my server may still be accessible when I got the email saying another of my dropcams had disconnected this morning (about a day after the first devices started getting dropped by the router).
Title: Re: 30 or so days then I lose wifi devices
Post by: ughmonkey11 on July 02, 2015, 04:44:08 PM
Firmware 1.02
Region: US

I do not see the version 1.03 available on the dlink website.  On the router
Current Firmware Version:   1.02, Tue 11 Nov 2014
Current Firmware Date:   2014-11-11 14:04:00

Clicking check for new version says I'm on the latest release.  The date above matches the version 1.02.B13 on the dlink website.

A factory reset has not been preformed
A factor reset was not performed before and after any firmware updates
The router has never worked properly.

Comcast is ISP, Cable
Motorola modem, Surfboard 6141




Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on July 03, 2015, 09:55:00 AM
You can try this updated:
http://forums.dlink.com/index.php?topic=62516.0 (http://forums.dlink.com/index.php?topic=62516.0)

Please do a factory reset, load the file, factory reset once more then setup from scratch. Use IE or FF and disable all PC security software temporarily while you update the FW.


Firmware 1.02
Region: US

I do not see the version 1.03 available on the dlink website.  On the router
Current Firmware Version:   1.02, Tue 11 Nov 2014
Current Firmware Date:   2014-11-11 14:04:00

Clicking check for new version says I'm on the latest release.  The date above matches the version 1.02.B13 on the dlink website.

A factory reset has not been preformed
A factor reset was not performed before and after any firmware updates
The router has never worked properly.

Comcast is ISP, Cable
Motorola modem, Surfboard 6141
Title: Re: 30 or so days then I lose wifi devices
Post by: ughmonkey11 on July 03, 2015, 03:15:01 PM
I upgraded to 1.4 yesterday, did the factory reset before and after.  Likely to be about 30 days before it starts dropping connections, I'll be back if it starts happening again.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on July 04, 2015, 07:57:20 AM
 ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on September 12, 2015, 01:40:33 PM
20-25 days for me and then it starts dropping devices on wifi.
On LAN everything works fine, no drops.

1.04WW

I've rebooted it 4 days ago, and tonight I couldn't keep a stable wifi connection with two phones, both on the 2.4 Ghz network. The 5GHz network seems to work fine during all this, but with limited signal strength, so this one is not an option for every device. After another reboot, everything is ok. I think I am going back to 1.03, although I think somehow the WIFI signal is stronger with 1.04 (my personal opinion).
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on September 12, 2015, 02:19:54 PM
Have you tried v1.05?

Any other wifi neighbors around you?  ???

20-25 days for me and then it starts dropping devices on wifi.
On LAN everything works fine, no drops.

1.04WW

I've rebooted it 4 days ago, and tonight I couldn't keep a stable wifi connection with two phones, both on the 2.4 Ghz network. The 5GHz network seems to work fine during all this, but with limited signal strength, so this one is not an option for every device. After another reboot, everything is ok. I think I am going back to 1.03, although I think somehow the WIFI signal is stronger with 1.04 (my personal opinion).
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on September 16, 2015, 01:50:15 AM
I haven't tried 1.05 as it is not available for EU users (i'm in Romania).

There are no neighbours close enough for me to interfere. Heck, there is not enough wifi signal in my house even from my router :))

With 1.04 I've noticed stronger signal on my phone when I have 1-2 lines upstairs. With 1.03, whenever I have one line I switch to mobile data, as the wifi is useless (concrete house, old problem), but with 1.04 I can use the wifi network somehow, and this is not the placebo effect, even if this improvement is not mentioned in the release notes.

Sorry for the late response, I forgot to click Notify.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on September 16, 2015, 07:49:50 AM
You can load v1.05 as its a WW (worldwide) release.

Concrete building will impact wireless performance and signal range.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on September 16, 2015, 09:19:22 AM
To my shame, I did not know what WW stood for. I will try it when I get a chance, I have nothing to lose :-)

I know about concrete and signal range and I will buy two repeaters, one for upstairs and another one for the garden.

But I would like to know that I can leave my router on forever and it works :-)
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on September 16, 2015, 09:25:12 AM
I recommend getting a wired AP instead of repeating. I don't think repeating will benefit your needs. You need to add additional signal to where your need it, not repeat thru concrete. You need to place signal where it's needed.

Keep us posted. D-Link is working on the QoS problem that was found.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on September 16, 2015, 09:28:43 AM
Yes, I am thinking of wired repeaters, as I have some UTP cables put through the walls. If any of those wires fail to work, I will be looking at some powerline adapters, I know a friend who uses some noname ones and they work ok.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on September 16, 2015, 10:02:42 AM
There ya go. Let us know how it works out.
 ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on November 05, 2015, 05:00:55 AM
I did not have time to come here and reply, but before the end of october I started to lose the WiFi signal with my phone. It was connecting, waiting 3 seconds, disconnecting, connecting an so on. I tried the 5GHz connection, it was working there but the signal was fluctuating a lot.
I rebooted the router from the web interface, and the same thing was happening. So I unplugged it, waited 5 seconds then plugged it back in. No problems so far.
So the problem still exists, after more 30-45 days it needs a "hard" reset...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on November 05, 2015, 09:56:16 AM
Is the phone the only device that looses the connection or do other devices as well?
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on November 05, 2015, 10:41:31 AM
This time I tried with my phone only. But last time every device (another phone and a laptop) was struggling to maintain a connection.

I will try again with every other device in the house the next time it happens. I havr nothing else to lose :p
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on November 05, 2015, 12:14:39 PM
Thank you for your feed back.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on February 16, 2016, 11:11:14 PM
A small update: it seems to work fine for about 20-25 days, and then it needs a restart, and usually one power off - power on cycle is not enough. Sometimes the WiFi hangs up, does not work, and any devices which try to connect get some sort of "failed to obtain IP address". If I "reset" the WiFi network (change channel or mode and then save), it works.
Sadly, it's been a year and there is still no way to fix this. I had faith in this device, and it was fairly expensive when it was purchased.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on February 17, 2016, 07:12:12 AM
An update is on the horizon, we thank you for the feedback and patience.

A small update: it seems to work fine for about 20-25 days, and then it needs a restart, and usually one power off - power on cycle is not enough. Sometimes the WiFi hangs up, does not work, and any devices which try to connect get some sort of "failed to obtain IP address". If I "reset" the WiFi network (change channel or mode and then save), it works.
Sadly, it's been a year and there is still no way to fix this. I had faith in this device, and it was fairly expensive when it was purchased.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on February 28, 2016, 01:02:39 PM
Was curious if you'd be interested in trying v1.06WW?

A small update: it seems to work fine for about 20-25 days, and then it needs a restart, and usually one power off - power on cycle is not enough. Sometimes the WiFi hangs up, does not work, and any devices which try to connect get some sort of "failed to obtain IP address". If I "reset" the WiFi network (change channel or mode and then save), it works.
Sadly, it's been a year and there is still no way to fix this. I had faith in this device, and it was fairly expensive when it was purchased.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on February 28, 2016, 10:42:29 PM
Sure :)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 01, 2016, 11:02:42 AM
So, last night I installed fw 1.06, and today when I got home from work I couldn't connect to the 2.4GHz network (I tried from 3 devices - two phones and one laptop). It remained on "finding IP address..." indefinitely. I could, however, connect to the 2.4GHz GUEST network, and on the 5GHz one.

I disabled the guest network (based on LED activity it turned off and on both wireless networks) and everything is OK now. I don't know for how long :D
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 01, 2016, 11:05:40 AM
Thanks for posting. I don't have Guest zone enabled on mine, just the mains. I haven't seen any issues thus far. SmartConnect is enabled on mine as well. I do know that I haven't seen any issues on 2.4ghz as my DCS-933l is connected on that frequency only and if something happened I'd get notification of it's disconnection. I suppose I can enable Guest zone maybe, however I don't have anyone to use it.
Is SC enabled on yours?
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 01, 2016, 11:10:02 AM
No, SC is disabled (I did not know what it is, I just checked). I don't know if this has anything to do with the guest network. It's a nice trick, but I can live without it if this "triggers" the problem.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 01, 2016, 11:29:44 AM
Try with out Guest zone, then I'd like you to enable Link>Smart Connect Technology (http://forums.dlink.com/index.php?topic=62072.0)  and report your findings.

Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 01, 2016, 11:41:35 AM
I didn't see Smart Connect before, is it only from 1.06?

Should I enable it now, with the Guest zone disabled, or wait for any problems without SC?
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 01, 2016, 11:44:37 AM
I think it came in on v1.05 however I don't remember exactly. Lets enable SC can test.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 01, 2016, 12:21:12 PM
 ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 01, 2016, 12:23:14 PM
Sorry, I've deleted the wrong post.

I had some screenshots with the configuration, but they were from 1.03, so you must be right. I've enabled SC and I'll wait and see what happens.

Thank you
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 01, 2016, 03:03:40 PM
 ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 09, 2016, 10:58:19 PM
The problem still exists for me in this firmware. Last night I could not conect to the (single) wifi network with any of my devices. Failed to obtain IP address... I'm really disappointed about this problem. There are other people complaining about this problem on the site where I purchased the router, so there are more "out there".

I'm going to open a final ticket with dlink on their support site.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 10, 2016, 06:37:34 AM
Ok, let us know how it goes. I haven't heard of anyone else having this problem so you may have just a faulty unit and would be worth getting it RMAd and into a new one. There's a beta out however not sure if this will effect anything on your side. Keep us posted.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 10, 2016, 10:12:05 PM
I switched back to 1.05b2 and then 1.05b1, and now the wifi works fine, but I cannot access any site on the PC connected by ethernet to the router. From any mobile device connected to the wireless network the internet works fine, but from the PC I cannot load any site. Ping works fine, the torrents work fine, just the sites. Damn.

All these without a restart on the PC. After that, I reinstalled the network adapter's drivers again, ran a scan with the AV, with Malwarebytes Anti Malware, ipconfig /flushdns, all in vain :))
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 11, 2016, 07:00:03 AM
Should only take a reboot. Do other PCs exhibit the same thing?
Did you follow the FW update process?
I recommend rebooting the PC after the last factory reset and clear any browser caches.

One thing I noticed with v1.07, SmartConnect is not working I believe. I've switched it OFF and my wifi is working well so far. Ive set Auto mode and channel width, however set manual channel 11 on 2.4Ghz and 48 on 5ghz. I have a 2ndary AP in the closet downstairs on channel 1 and 161.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 11, 2016, 07:06:35 AM
I have rebooted the PC since then, and the update was correct: reset - fw update - reset.
I hope this is a PC issue, although I have Win8 and Linux Mint in dual boot mode, and the I cannot access sites on neither SO. I'll try with another network card if I find one in the house. Anyway, I am back to 1.05, at least with this one I have more than a week of working wifi.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 11, 2016, 07:09:03 AM
Let us now how it goes.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 13, 2016, 01:21:25 PM
I gave up. After installing/uninstalling AV, firewall settings, network card drivers, different cables and ethernet ports, I hooked up a laptop via ehernet to the router and I have the same problem on the laptop, too. Sites fail to load, ping is ok, and in the meantime wifi works just fine.
I have just completed the online form for the warranty pickup. I hope I receive back a new unit without any problems :-)
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 13, 2016, 01:39:51 PM
Ya, seems like it maybe a faulty router. I recommend phone contacting your regional D-Link support office next week if you don't hear back from them via email

Let us know how it goes.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 06:28:37 AM
I just received an email from the warranty company that the router is working just fine and they are sending it back to me. Seems like I will be stuck with this unit for a while...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 07:07:26 AM
How long did they test it for? 20 days? Probably not.
If they did test it out and it worked there for them for short duration, then could be that something in your area or surroundings could be a possible cause of interference on the router. Mines been online for over 5 days last time I checked. We had a power bump last nite so it reset I believe. I've only noticed one disconnect with my DCS-933L camera and not sure why that happened. Other then that, all of my devices are working well using the latest beta.

Might ask them if they can run a longer test to be sure.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 07:15:00 AM
The main reason for sending it to warranty was that I could not browse/download anything with a PC/laptop plugged in the ethernet port. I am not sure how this worked for them, as I spend an entire weekend trying to make it work, to no avail.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 07:19:20 AM
Was this PC the only device that could not browse or access the internet? Did other devices access the internet ok?
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 07:23:30 AM
Any other device connected on the wifi network worked ok, including the laptop. Then I plugged the laptop into the ethernet port of the router and I couldn't access any website or download anyhing. Ping worked fine, though.
And I tried it with different cables (including the one that came with the router), all 3 ethernet ports, another network card (on the PC).
I swapped the router with my older one and everything works fine, without a restart of the OS.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 07:26:02 AM
Ya I haven't seen this issue with mine, however most of my devices are connected thru a switch. I have my XB1 connected to the back of the 880L though.
When you connect the LT to the back of the 880L, do you disable the wireless radio first on the LT, then connect the cable? Check the status of the connection in Windows to see if it gets all IP addressing under Status. Seems that maybe there could be a configuration issue here.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 07:33:42 AM
Yes, I disabled the wifi on the laptop before connecting, and the laptop gets an assigned IP.
The tests were done after I performed a reset to default settings on the router, so I configured only the PPPoE connection and the wifi (SC on/off, does not matter). The PC gets an IP, ping works ok, so it's not the PC/laptop which is faulty. I tried manually assigning an IP address to the PC / laptop, same problem.
So if I have two devices that work on their own but do not work when plugged in the ethernet port of the router, and also work plugged into another router, I guess it is the first router which has some problems.

Basically, you turn on the router, configure PPPoE from the PC, save the settings, and the internet does not work on the PC. It's simple as that, I don't know how they kept it for a week and then told me it works. Boy I would like it to work, otherwise I would not have sent it away.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 07:36:48 AM
Ok, lets try this when you get the router back. Can you set the ISP modem up for main router mode and not bridged. Don't configure PPPoE on the 880L. Just use DHCP and let the 880L get an IP address from the ISP modem.

Do you have access to the ISP modems web page at all? Would be helpful if you did and it had a DMZ feature.
What Mfr and model# is the ISP modem?
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 07:41:21 AM
I don't have anything to configure on the ISP modem. I just plug in the ethernet cable and deal with the PPPoE in the main router.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 07:44:59 AM
Ok. Only other thing I can think of is maybe try using Mac Clone. Seems like something either on this ISP line and the 880L just isn't working right. I'll see if I can get some additional help on this.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 07:49:13 AM
Ok, I'll try this when I get the router.

Thanks
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 07:53:50 AM
 ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: mtztraktoros on March 22, 2016, 08:32:41 AM
Hi,
In any case or problem u can contact to Adrian Apostol via dlink contact site:
http://www.dlink.com/ro/ro/contact-d-link

Strange behavior but i also prefer to replace the unit. If you have any problem, just contact to me directly gyorgy.popovics@dlink.com

br,
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 08:39:18 AM
Thank you for the information. I hope this will be helpful should his unit be bad upon returning to him.

Look forward to seeing what happens.  ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 11:06:55 AM
I will be waiting for the router to come back and see how it performs, and I will post an update.
Thanks for the information.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 01:25:19 PM
 ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 01:34:10 PM
In the meantime, for the contact link (www.dlink.com/ro/ro/contact-d-link) : I can fill in every element of the form, perform the captcha, and when I submit the form, there is this error (http://i.imgur.com/LbVZr52.png).
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 01:40:58 PM
Does it happen with other browsers?  ???
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 22, 2016, 01:44:37 PM
Yes. Firefox 45.0.1, Chrome 49.x, IE 11.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 22, 2016, 02:13:16 PM
Will have to check and see on this. Maybe there site is broke.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 23, 2016, 01:49:40 PM
So, I just got the router back and took it for a ride. The firmware was not updated, it was the same 1.05b2 that was on it when I sent it (it is the latest available on the website).

The problem still exists, I do not know how they tested it. I put the internet and the PC ethernet cables in the dlink, it connected to the internet, ping worked, but I could not download anything or browse a website. Then I swapped the cables back to my old Asus router, and it worked.

I made a screen recording (https://www.youtube.com/watch?v=AxlvWWVwTbs)

I'll contact mtztraktoros on the provided email and I'll try to call somebody from the service, to see how they tested the router.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 23, 2016, 03:31:44 PM
Keep us posted.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 24, 2016, 12:47:25 PM
So, I managed to fill in the contact form on dlink support site for my country, and spoke with a very nice gentleman (Adrian Apostol) who said to talk to the store where I  bought the router from to get a RMA, since he saw the video and his opinion is that the unit is faulty. I contacted the store and told them about my problem and I am waiting for an answer.

In the mean time, I received a new firmware, 1.07 beta from mtztraktoros and told myself to try it, it couldn't hurt. Reset to default settings, upgrade to 1.07beta, reset again, configure the connection, and everything worked fine, even the PC plugged in the ethernet pory. I was very happy.

Then I thought that if the router is ok, it will work with any firmware, like before. Reset, install 1.05beta2 (the latest from the site), reset, configure internet, and the problem still exists. No other settings were made, beyond PPPoE user/pass and default wifi networks. I suppose if I go back to 1.07 it works, but I do not know for how long. Something is wrong with this router.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 24, 2016, 02:09:05 PM
I would test v1.07 for now and see if the problem occurs while you wait for response with the store you got the router from. I would go ahead and get an RMA and get this one replaced at any rate.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 31, 2016, 12:35:25 AM
So far, the problem in the topic title has not manifested for a whole week  :o

On a side note, the router restared itself twice last night while watching some tv show episodes (the files were smaller than 1GB). I've streamed mkv files larger than 30GB and all went fine, so I don't think it's a problem with the file sizes.

Last thing, I don't know if this is related to SmartConnect (which is ON), but often when I go into different rooms in the house, the devices lose connectivity (phone and laptop) and even if they see the wifi network, they do not connect automatically. I click on the network and then connect, they don't do anything. On the second or third time they connect and stay connected.

I've received an RMA approval from the shop (with the help of the people at d-link which have helped me in this topic) and tomorrow they will be returning the item to warranty. I'll post an update afterwards.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 31, 2016, 06:35:52 AM
Let us know how the new RMA router works for you. Try it out of the box before updating FW.

Was the router warm overly warmer to the touch when you were streaming the video? Were you streaming via LAN wire or wireless?
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on March 31, 2016, 11:26:01 AM
No, it was not warm to the touch. Streaming via wifi, as always. I don't know if it was on 5GHz or 2.4GHz, as Smart Connect is on.

I kind of like how everything works with 1.07 firmware, they even added an auto reboot feature :D
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 31, 2016, 12:00:24 PM
Ok. Need to see if you were on which radio.

Ya they added a few things in v1.07. If you have it loaded on the new one as well, please post about any issues seen in the forum thread for it.
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on April 12, 2016, 12:40:03 PM
They replaced my old unit, I just got a new one (same HW version, same base FW). I updated it to the latest stable version on the site (1.05b2), and it's up and running, counting the days. I hope it was a defective unit. Will post updates if there is anything new.
I ran a SpeedTest (http://imgur.com/3tnXrgi) and so far everything is all right.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 12, 2016, 12:50:16 PM
Nice uplink speed. Must be nice.  ::)

Keep us posted.  ;)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on April 12, 2016, 01:00:49 PM
Yes, ~8 euros/month. Actually it's 300/100mbs, but I have to change the cable as I cut it and it's wired on only 4 wires.

I really hope I can forget about having a router  :D
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 12, 2016, 01:03:24 PM
Such a hard life you lead.  ::)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on May 16, 2016, 02:15:16 AM
So, update after more than 30 days with the new unit and 1.05 official firmware.

I have had no major issues, with a single exception about two weeks ago: one smartphone lost WiFi connection and wouldn't connect after that. I left it connecting and with WiFi on in the evening, and in the morning it was still on 4G. I changed the name of the wifi network and clicked Save in the router interface, this rebooted the wifi and everything worked great afterwards. With the previous router this would have happened on any mobile device connected on the network, not just one.

If this happens again, I'll wait for the 1.07 to be available on the site, and set up automatic reboots :))
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on May 16, 2016, 07:31:02 AM
Glad the new unit is working passed 30 days. v1.07 has been released:
http://forums.dlink.com/index.php?topic=64891.0 (http://forums.dlink.com/index.php?topic=64891.0)
Title: Re: 30 or so days then I lose wifi devices
Post by: radubn on May 16, 2016, 09:16:19 AM
I was aware of that, I just wanted it to show up on the website.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on May 16, 2016, 09:17:33 AM
 ;)