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The Graveyard - Products No Longer Supported => Routers => DIR-850L => Topic started by: loy1068 on May 24, 2015, 06:54:14 PM

Title: DIR-850L freeze Once-Twice a day
Post by: loy1068 on May 24, 2015, 06:54:14 PM
Hi, i have a DIR-850L with Hardware Version A1 and firmware 1.09SG. I try update to 1.12 still the same. I am in Asia country. Every night, the router will freeze, no ping and etc... but i have connected 3 units of DCS-932L (camera) with recording at PC (working while the router freeze). Internet connection to both LAN / WIFI will be dead. Power cycle the things and it work back for another day. Thanks...
Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on May 26, 2015, 08:01:20 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)


Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials (http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials)
Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on June 01, 2015, 06:56:24 AM
Any status on this?  ???

Hi, i have a DIR-850L with Hardware Version A1 and firmware 1.09SG. I try update to 1.12 still the same. I am in Asia country. Every night, the router will freeze, no ping and etc... but i have connected 3 units of DCS-932L (camera) with recording at PC (working while the router freeze). Internet connection to both LAN / WIFI will be dead. Power cycle the things and it work back for another day. Thanks...
Title: Re: DIR-850L freeze Once-Twice a day
Post by: loy1068 on June 02, 2015, 01:33:20 AM
I tried everything stated. This time it hold slightly longer from 1 day freeze 1-2 times till 3 days freeze 1 time. I even restore to factory default and re-configure... still the same. I don't have any Cordless phone (no phone in fact except for the telco line). Only thing in the WIFI area would be the DCS-932L 3 units around my house which is more than 10 meters apart from each other.

Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on June 02, 2015, 06:53:16 AM

Internet Service Provider and Modem Configurations
Title: Re: DIR-850L freeze Once-Twice a day
Post by: loy1068 on June 03, 2015, 11:34:09 PM
Hardware Version is A1
firmware : 1.12WW
Region: Malaysia

DSL internet
I have a tplink TD-W8961ND and have been configure as bridge mode (with DHCP off) so that the DIR-850L will dial it

thanks
Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on June 04, 2015, 06:59:25 AM

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)


Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials (http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials)
Title: Re: DIR-850L freeze Once-Twice a day
Post by: loy1068 on June 08, 2015, 09:02:58 PM
yeah.. all steps have been tried.. the temporary solution i came out is, buy a power timer ... auto-switch on/off the router and some given time. So far it works like charm...
Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on June 11, 2015, 08:28:01 PM
Timers should not be used on a router. If the router is freezing or hanging, it means there is some sort of interference in your area or the router maybe faulty. If you can help us by answering some of the questions presented, maybe we can help you narrow down what the problem maybe.

I have never had the need to use a timer on any router I have tested.
Title: Re: DIR-850L freeze Once-Twice a day
Post by: loy1068 on June 15, 2015, 09:26:09 PM


i place the router away from all electronics basically. around 4 feets apart. But 1 thing is everytime it hangs, i can't access the web interface for the router. Ping to that router is also lost. so basically i can only do power cycles. the power supply that supplied the Router is on is a Belkin surge protector. Will that causes anything?

1 thing to take note is that , i run a powerline LAN connection from Router to a TPLink modem due to modem placement is located at the back of the house (due to my telephone line is faulty inside the house and re-wiring is not possible). Router connect to the modem in bridge mode.

i do encounter is modem hang, but router is still accessible in LAN and i just need to re-boot the modem.

Thanks for the help.
Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on June 16, 2015, 07:44:22 AM
If you have a PL between the ISP modem and this router, this could be an problem. It's not recommended to have any 2ndary devcies between the ISP modem and main host router. It should always be a one line direct LAN cable connection.

If your not using the 5ghz radio, you can turn it off.

Try WPA2/AES only with auto 20/40Mhz channel width set. Test channel 11. Test the router directly connected to a wall out let to rule out the surge protector being a culprit.

Might set the WAN Port speed on the router to 100Mb and test.
Title: Re: DIR-850L freeze Once-Twice a day
Post by: loy1068 on June 16, 2015, 09:02:28 PM
ok.. i have set all necessary, let's see whether it will be ok . Thanks
Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on June 17, 2015, 07:35:20 AM
Keep us posted on how it goes...Maybe someone and review your router settings with you using Teamviewer. Hope the change will fix this.  ;)
Title: Re: DIR-850L freeze Once-Twice a day
Post by: FurryNutz on June 23, 2015, 11:06:02 AM
Any status on this?  ???

ok.. i have set all necessary, let's see whether it will be ok . Thanks
Title: Re: DIR-850L freeze Once-Twice a day
Post by: loy1068 on June 23, 2015, 08:04:46 PM
Well.. it has been few days.. no issues on the freeze... i change the WAN port speed from auto to 100M. Thanks
Title: Re: DIR-850L freeze Once-Twice a day (RESOLVED)
Post by: FurryNutz on June 24, 2015, 06:48:18 AM
Glad it's working better. Enjoy.  ;)