D-Link Forums

D-Link Connected Home => DCH-S150 => Topic started by: marcg on April 03, 2015, 11:39:43 PM

Title: IOS App : Network error
Post by: marcg on April 03, 2015, 11:39:43 PM
Hello Dlink or other users! I have serious troubles in setting up this device in the IOS app. I've tried 2 different routers, 2 different iPhones, the sensor is connected to the router, the light is burning green, the App recognizes the sensor, but in the last stap of registration of the sensor I receive the message "Network Error. Please try again."

I'm about to return all the sensors and wall plugs back to the shop, as the installation already frustrated me to the max. Please help DLink!

*** I was about to add a photo to this post, but I don't see the option to attach something ***
Title: Re: IOS App : Network error
Post by: FurryNutz on April 06, 2015, 07:03:19 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

Are you setting up the DCH unit in the same room as the WiFi router and iPhone?
What Mfr and model routers do you have?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)