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The Graveyard - Products No Longer Supported => DIR-655 => Routers => Europe DIR-655 => Topic started by: jamos316 on March 11, 2014, 01:55:22 PM

Title: wifi problem
Post by: jamos316 on March 11, 2014, 01:55:22 PM
i am sick to the teeth of my wifi connection keep going off at random times. it sometimes just goes off for 30 secs & sometimes im forced to reset the router. i am constantly searching google for tips on what to change to solve this problem and none has worked so far.
below i will try to list all information that i think is relevant to the problem. the tips that i have collected from various sources on google are to disable QOS (this interferes with Utorrent apparently), disable DNS relay, disable firewall, disable UPNP & enable multicast streams.
today i have experienced the wifi going off whilst bittorrent is downloading. So there seems to be an issue with downloading and wifi.

I would really appreciate you taking the time to help me.

thanks
james

I have a fiber connection of 100 Mbps download speed & 100 Mbps upload speed
the speed that i am receiving (speedtest.net) through cable is 91.98Mbps download & 57.77Mbps upload. through wifi the speed is 24.41Mbps download & 25.76Mbps upload.
wireless dlink 655 n router
firmware 2.09 hardware version: b1

Wireless settings;
802.11 mode : n only
wireless channel : 11
transmission rate : best (automatic)
security mode : wpa-personal
wpa mode : auto (wpa or wpa 2)
cipher type : aes
group key update interval : 3600 (seconds)

Advanced Wireless;
beacon period : 100
rts threshold : 2346
fragmentation threshold : 2346
dtim interval : 1
wlan partition : unchecked
wmm enable : checked
short gi : checked
ht20/40 coexistence : disabled

QOS engine;
Wan traffic shaping : unchecked
QOS engine : unchecked

advanced network;
UpNp enabled
wan port speed : auto 10/100/1000Mbps
enable mulity cast streams : checked
Title: Re: wifi problem
Post by: FurryNutz on March 11, 2014, 02:00:42 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Internet Service Provider and Modem Configurations

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)
Title: Re: wifi problem
Post by: jamos316 on March 12, 2014, 07:22:27 AM
I am in Sweden
I have done a factory reset many times before & after the upgrade
The issue has been the same

The broadband connection is DSL (I think). I have a media box in my apartment that I connect to. I have a fiber connection of 100 Mbps download speed & 100 Mbps upload speed
the speed that i am receiving (speedtest.net) through cable is 91.98Mbps download & 57.77Mbps upload. through wifi the speed is 24.41Mbps download & 25.76Mbps upload.
Dynamic

1 Ipad, 2 smartphones, 2 laptops are connected via wifi
we don't have a cordless house phone & not sure about our neighbours
11 wifi connections found
Title: Re: wifi problem
Post by: FurryNutz on March 12, 2014, 07:33:08 AM
If you have 11 other WiFi neighbors near by, this maybe the cause of the problem...Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

You need to find a open channel thats not being use if possible.

If any of this still fails, you should think about getting the Laptops and iPad switched to a 5Ghz radio...
Title: Re: wifi problem
Post by: jamos316 on March 12, 2014, 07:43:50 AM
is there a general rule when choosing a channel or is it just any channel that is not being used is a good channel?

also is i chang my transmission level to low, wont this lower my download & upload speed?
Title: Re: wifi problem
Post by: FurryNutz on March 12, 2014, 07:46:25 AM
Usually 1, 6, 11 or in the EU region, I think you have 13? If they are open...

No, just changes the broadcast foot print or range. If your in an apartment complex or small living area, it's best to lower the signal in these cases...
Title: Re: wifi problem
Post by: jamos316 on March 12, 2014, 08:04:02 AM
ok
the settings that i have altered from the advice that i have gotten from various sources are;

to disable QOS
to disable WAN traffic shaping
to disable SPI in firewall settings
to disable UpNp
to enable multicast streams
change beacon period from 100 to 75
change RTS threshold from 2346 to 2306
change fragmentation threshold from 2346 to 2307
disable short giĘ
to select 802.11n only
channel width : 20MHz/40Mhz
WPA mode : WPA2 only

what are you thoughts about these settings change. good or bad?

also how is the best way to set up utorrent to download your torrents
Title: Re: wifi problem
Post by: FurryNutz on March 12, 2014, 08:08:09 AM
ok
the settings that i have altered from the advice that i have gotten from various sources are;

to disable QOS
to disable WAN traffic shaping
to disable SPI in firewall settings
to disable UpNp Enable this
to enable multicast streams
change beacon period from 100 to 75 Play around with this however I tend not to change these values.
change RTS threshold from 2346 to 2306 Play around with this however I tend not to change these values.
change fragmentation threshold from 2346 to 2307 Play around with this however I tend not to change these values.
disable short giĘ
to select 802.11n only
channel width : 20MHz/40Mhz
WPA mode : WPA2 only

what are you thoughts about these settings change. good or bad?

also how is the best way to set up utorrent to download your torrents
[/quote]
Title: Re: wifi problem
Post by: jamos316 on March 12, 2014, 08:27:24 AM
ok i have now changed the transmission to low, changed the channel to use 6 (low to no users are on this channel). have a slight increase in speed now 29.69Mbps download & 45.34Mbps upload. On the desktop with a wired connection I am getting 80.68Mbps download & 64.36Mbps upload. I am paying my internet supplier for 100 download & 100 upload. shouldnt I get a better connection speed when using wifi than what i do now?
Title: Re: wifi problem
Post by: FurryNutz on March 12, 2014, 08:34:25 AM
It's not recommended to speed test on WiFi vs wired. Theres too many variables and possible interferences on Wifi that can cause inaccurate speed results on Wireless. I recommend only speed testing wired LAN.

Be aware that this router is a reported max limit on the uplink in QoS so if TS is enabled with QoS, speeds may decrease some. Don't ask me why, however someone at D-Link didn't think about anyone having ISP speeds faster than 2Mb and there has been debate on weather QoS management is really needed at these higher ISP speeds. This model router and a few others have this issue. Newer model routers don't have this limitation.
Title: Re: wifi problem
Post by: jamos316 on March 12, 2014, 08:37:50 AM
great. thankyou very much for your help.

i will let you know how the current configuration goes
Title: Re: wifi problem
Post by: FurryNutz on March 12, 2014, 08:38:15 AM
 ;)
Title: Re: wifi problem
Post by: jamos316 on March 12, 2014, 09:27:33 AM
i have had my first problem already. my wifi connection was temporarily down. On my laptop i noticed that it had a exclamation mark where the signal bar is, saying limited connectivity. On my phone it says it was connected with a full signal however nothing was happening. The problem seemed to go away after 1 minute
Title: Re: wifi problem
Post by: FurryNutz on March 12, 2014, 09:31:14 AM
Might be those changes under the WiFi that you did. Go back to default settings...
Title: Re: wifi problem
Post by: jamos316 on March 12, 2014, 09:33:34 AM
the transmission rate?
Title: Re: wifi problem
Post by: FurryNutz on March 12, 2014, 10:14:58 AM
These:
change beacon period from 100 to 75
change RTS threshold from 2346 to 2306
change fragmentation threshold from 2346 to 2307

Go back to default and test..
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 09:47:10 AM
sorry to bug you again...my wifi is going off in periods of about 30 minutes. it doesn't seem that the wifi signal is stopped transmitting as normally on my windows computer in the taskbar the wifi signal bar either turns grey or a yellow exclamation mark is placed on top, the signal stays the same but i notice that i can not surf the internet. this happens on all my devices not just my laptop. i saw in another forum that someone gave remote assistance by accessing their router to change settings. if you can do this for me i think it will be better as you can see easily the settings.
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 09:55:58 AM
Send me a PM with remote user ID and PW. Please be wired to the back of the router with one wired LAN PC. I recommend doing a factory reset before we review and configure anything...I don't know what you've changed so starting clean from scratch is preferred....
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 10:05:46 AM
i have sent you an email as couldnt find how to pm you.

not sure what you need
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 10:12:08 AM
PM me here and send me the remote user ID and PW here:
http://forums.dlink.com/index.php?action=profile;u=17663 (http://forums.dlink.com/index.php?action=profile;u=17663)
after you load this on the wired PC:
teamviewer (http://www.teamviewer.com)
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 11:45:23 AM
A lot of neighboring WiFi around since router is in a apt complex.

Set for chl 13 since nobody was using and set power level to Medium...

Let us know how this works...may need to move to 5Ghz radio.
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 11:56:57 AM
sorry to be the bearer of bad news but the wifi just went off
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 12:09:11 PM
Can you try the low setting?

sorry to be the bearer of bad news but the wifi just went off
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 12:14:03 PM
just changed from medium to low
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 12:21:59 PM
k...I'd start looking to the 5Ghz suggestion I mentioned...DAP-1522.
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 12:24:21 PM
is this the only option or can i get a cheaper one. on a budget  :-\
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 12:29:05 PM
Only thing that might be cheaper is this:
http://www.dlink.com/uk/en/home-solutions/connect/routers/dir-826l-cloud-gigabit-router-n600 (http://www.dlink.com/uk/en/home-solutions/connect/routers/dir-826l-cloud-gigabit-router-n600)

You'll have to find out the pricing in your region. It would be a replacement for the 655 however as the 826L is a full on router with dual band WiFi. Or you could Turning a router into an AP (http://forums.dlink.com/index.php?topic=40856.0) if you wanted to keep the 655 as the main host router.
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 12:31:28 PM
If you use the 826L as the main router, you could do the same thing with the 655 for a wired AP if you needed too...
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 12:35:13 PM
ok, what router would you recommend no price limitation. then whats the router you would recommend on a budget?
will a new router be better than buying a 5ghz access point and keeping the dir655
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 12:45:24 PM
The 826L is a good little router for a budget, I have this one. For no budget, the DIR-868L. I have the 868L too.

Kind of up to you and your budget situation and what you want to do. AC mode that the 868L offers is good however not all devices can use it, just yet. Yes you can still use your devices on the 868L on N mode just fine. If your not wanting any AC or future proofing, then the 826L is a good option.
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 12:48:23 PM
saying i get the 826L. what will ido with my 655
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 01:09:37 PM
http://forums.dlink.com/index.php?topic=58506.msg230501#msg230501 (http://forums.dlink.com/index.php?topic=58506.msg230501#msg230501)
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 01:14:27 PM
are you positive that getting this router will solve my connectivity issues

is there any possibility that it is the isp? also can utorrent create an issue for wireless connectivity?
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 02:12:22 PM
Is the Torrents running during normal operation and hogging up bandwidth?
Torrent FAQ (http://forums.dlink.com/index.php?topic=53677.0)
Title: Re: wifi problem
Post by: jamos316 on March 13, 2014, 02:19:20 PM
one last question for you  :P

I not that best pleased that I have to buy a new router as I bought this router new two years ago. It had good reviews with WIFI so I can't understand why it can't cope with several WIFI connections. I have not moved house since buying the router so I can't understand why in the pass few months the wireless connectivity has worsened gradually. Can you give any answers?

I really appreciate your help :)
Title: Re: wifi problem
Post by: FurryNutz on March 13, 2014, 02:28:25 PM
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)