D-Link Forums

The Graveyard - Products No Longer Supported => DIR-655 => Routers => Europe DIR-655 => Topic started by: qkenzy on January 30, 2014, 03:51:11 PM

Title: DIR-655 - unusable internet speed.
Post by: qkenzy on January 30, 2014, 03:51:11 PM
hello,

I've been using DIR-655 for a while and I noticed that every time a user downloads, the other users get drastically low or no internet at all. even accessing the router becomes impossible. While my internet connection is good, 50mb in theory ofc but I can get a throuput of atlesat 2-3 MBs down. but even if someone downloading at 600kb speed it jams it for everyone else. nothing is accessible including the router it self as previously mentioned. The funny thing is sometimes I download heavily and nothing goes wrong. I have tried removing the router and connecting via ethernet to broadband dial from my pc to the modem and I did also notice that the connection is much faster. I have the black dlink in another place that works like a charm with more than 10 users at the same time via another switch while downloading. halp :(

I have all QoS disabled and followed some speed boosting steps as suggested in other topics. perhaps not all of the steps as i couldnt find some.

DIR-655
Hardware Version: B1      Firmware Version: 2.09    
1 wired client and 2 wireless. issue persists with any device downloading.
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on January 30, 2014, 04:11:13 PM
You may want to enable QoS and set up some priorities.

Review the XBL sticky here and look specifically at the ALL Other Devices rule:
Gaming and QoS for XBL (http://forums.dlink.com/index.php?topic=42011.0)
Title: Re: DIR-655 - unusable internet speed.
Post by: qkenzy on January 30, 2014, 04:18:03 PM
but this is not about gaming or ping etc. even browsing becomes not an option when a download is on sometimes.
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on January 30, 2014, 04:23:07 PM
I know...you still need to set up QoS so you can ensure everyone is getting some band width. One of your devices is hogging it all, QoS will help manage this.
Title: Re: DIR-655 - unusable internet speed.
Post by: qkenzy on January 30, 2014, 04:25:50 PM
understood
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on January 30, 2014, 04:28:42 PM
Be careful of torrents too. They are notorious bandwidth hogs.
Torrent FAQ (http://forums.dlink.com/index.php?topic=53677.0)
Title: Re: DIR-655 - unusable internet speed.
Post by: qkenzy on March 05, 2014, 07:06:35 AM
I took your advice and enabled the QoS but it didnt not help at all. Let me re-explain my issue.

(http://www.speedtest.net/result/3350040966.png)

my connection is now 50mbps down. back when I used to have a 30mbps download speed, My download was certainly slower but it was fine. the internet was usable and everything was ok.

When I upgraded my connection, a 1mb download speed  not even higher, will render my whole connection unusable for all the computers except for the one downloading, and the one downloading cannot even browse. only the download will keep going. I cannot access the router via 192.xxx.x.x nor access any other website. With or without QoS configured.

It just seems like the whole router cannot handle the load. I cannot view the logs during the download coz i cant access the router during. So how can I investigate further?

Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on March 05, 2014, 07:19:20 AM
Did you set up some QoS rules for those PCs that need normal priority for bandwidth and set up one that needs higher bandwidth sharing?

I believe this is a configuration issue.

I just had my 655 online for a week and I'm on a 50/3 ISP package and don't see any issues with my router here...
http://forums.dlink.com/index.php?topic=55233.0 (http://forums.dlink.com/index.php?topic=55233.0)
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on March 07, 2014, 11:11:14 AM
Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.

I took your advice and enabled the QoS but it didnt not help at all. Let me re-explain my issue.

(http://www.speedtest.net/result/3350040966.png)

my connection is now 50mbps down. back when I used to have a 30mbps download speed, My download was certainly slower but it was fine. the internet was usable and everything was ok.

When I upgraded my connection, a 1mb download speed  not even higher, will render my whole connection unusable for all the computers except for the one downloading, and the one downloading cannot even browse. only the download will keep going. I cannot access the router via 192.xxx.x.x nor access any other website. With or without QoS configured.

It just seems like the whole router cannot handle the load. I cannot view the logs during the download coz i cant access the router during. So how can I investigate further?


Title: Re: DIR-655 - unusable internet speed.
Post by: qkenzy on March 11, 2014, 03:41:42 AM
sounds good, i honestly dont know what to do anymore.
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on March 11, 2014, 07:17:20 AM
Send me a PM with ID and PW for remote connections..Please be wired to the back of the router with the PC.
Title: Re: DIR-655 - unusable internet speed.
Post by: qkenzy on March 15, 2014, 11:20:43 AM
ur findings and the recommendations the other day worked like a charm. /salute
Title: Re: DIR-655 - unusable internet speed. (RESOLVED)
Post by: FurryNutz on March 15, 2014, 12:34:38 PM
Glad its working well now. Enjoy.
Title: Re: DIR-655 - unusable internet speed.
Post by: Stangeland- on July 10, 2014, 10:43:14 AM
Hey,

I'm having the exact same problem. Could you please explain what you did to fix it? It worked fine until i was stupid enough to upgrade the firmware.
35/35mbit and can't download anything without the router acting up.

Please help?
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on July 10, 2014, 10:45:16 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Internet Service Provider and Modem Configurations


Hey,

I'm having the exact same problem. Could you please explain what you did to fix it? It worked fine until i was stupid enough to upgrade the firmware.
35/35mbit and can't download anything without the router acting up.

Please help?
Title: Re: DIR-655 - unusable internet speed.
Post by: Stangeland- on July 10, 2014, 10:52:20 AM
Hardware version B1
Firmware 2.09
Norway
Wired
Factory reset has been done several times, before and after
Was working fine before updating
Cable 35/35
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on July 10, 2014, 11:27:23 AM
What ISP Modem Mfr. and model # do you have?

What version was loaded prior to you updating? What was the reason for updating? Was there a problem?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.



Hardware version B1
Firmware 2.09
Norway
Wired
Factory reset has been done several times, before and after
Was working fine before updating
Cable 35/35
Title: Re: DIR-655 - unusable internet speed.
Post by: Stangeland- on July 12, 2014, 05:36:44 AM
I have a Telsys CPL4

Not really sure what version was loaded before i updated, first time updating it since i bought it.
I updated because it suddenly started rebooting itself a couple of times a day for no reason.

I've tried all the options you mentioned, but downloads still kill everything else.
I even ran a speedtest which gave me 38/51, so nothing wrong there.
Tried downloading something from Steam and even that causes problems.
Title: Re: DIR-655 - unusable internet speed.
Post by: FurryNutz on July 13, 2014, 03:22:09 PM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.