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D-Link IP Cameras for Home => mydlink.com (Portal) => Topic started by: tnunan on January 03, 2014, 10:30:02 AM

Title: MyDlink and Chrome v 31
Post by: tnunan on January 03, 2014, 10:30:02 AM
Since the recent update to the MyDlink website I have been unable to log on with Chrome.

The Username and password get input into the boxes, but I can still see the faint words Email and Password behind them, and the Sign In button appears to do nothing.
Title: Re: MyDlink and Chrome v 31
Post by: AHess on January 07, 2014, 07:40:47 AM
Exactly same problem here. Using Internet Explorer 10
WTF!

A.Hess
Title: Re: MyDlink and Chrome v 31
Post by: FurryNutz on January 07, 2014, 08:29:44 AM
Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
Title: Re: MyDlink and Chrome v 31
Post by: FurryNutz on January 07, 2014, 12:41:06 PM
Wanna try that again with out any derogatory comments please?

SO did clearing the cache work for you or not? mydlink is working for me and I use Opera...

Also:
3rd Party Security Software Configurations
Title: Re: MyDlink and Chrome v 31
Post by: AHess on January 08, 2014, 12:50:06 AM
> SO did clearing the cache work for you or not? mydlink is working for me and I use Opera...

Like I said, cleaning cache not helped. Well use Opera, I don't.
I don't want to change browser every "#% time when D-Link decide to update their MyDlink website.
This smells like they bit under estimate their customers..

A.Hess
Title: Re: MyDlink and Chrome v 31
Post by: FurryNutz on January 08, 2014, 07:15:00 AM
mydlink.com Supported Browsers
Internet Explorer 7 or higher (32-bit)
Firefox 12 or higher
Chrome 20 or higher
Safari 6 or higher (Mac OS only)

mydlink is working or me and JavaLawer...your issue my be else where on your PC, router or ISP services.
Title: Re: MyDlink and Chrome v 31
Post by: AHess on January 08, 2014, 08:49:08 AM
> mydlink is working or me and JavaLawer...your issue my be else where on your PC, router or ISP services.

Congratulations, but there is also atleast 2 people (me and  tnunan) who met this prob.
Well, I don't have any issue with my PC or other things. 99% sure that D-link cause this one, because my setup is exactly same before and after this mydlink website update.

A.Hess
Title: Re: MyDlink and Chrome v 31
Post by: FurryNutz on January 10, 2014, 09:14:58 AM
Any status on this?

Do other browsers work?

Try some of the browser configuration suggestions?

Since the recent update to the MyDlink website I have been unable to log on with Chrome.

The Username and password get input into the boxes, but I can still see the faint words Email and Password behind them, and the Sign In button appears to do nothing.
Title: Re: MyDlink and Chrome v 31
Post by: AHess on January 20, 2014, 12:47:42 AM
Looks like that firefox working, until now. Java Version 7 Update 51 is just installed, lets hope it works also after that.

A.Hess
Title: Re: MyDlink and Chrome v 31
Post by: JavaLawyer on January 20, 2014, 09:21:46 AM
Updating to the most recent version of Java may cause the Live View for some D-Link network camera models to not work properly when viewed from a web browser. This latest update may impact other browser-based network camera functions as well. The procedure described in the link below be used to adjust the Java security exceptions in Windows after updating to the latest Java version to restore access.

Network Cameras - Lost "Live View" After Installing Java Version 7 Update 51 (http://forums.dlink.com/index.php?topic=57476.0)