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The Graveyard - Products No Longer Supported => DIR-655 => Routers => Europe DIR-655 => Topic started by: Nina-Sky on November 26, 2013, 07:21:03 AM

Title: smartphone get very slow internet?
Post by: Nina-Sky on November 26, 2013, 07:21:03 AM
ive just bought my new lg g2 and i have 100mbit internet at home with dir-655 1.37eu.

why in the hell is my wireless internet very very slow? i get only 9mbit with the phone :( :(
Title: Re: smartphone get very slow internet?
Post by: FurryNutz on November 26, 2013, 07:42:38 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)


Does a wired PC get the same speed or better?
Wireless devices may not have the most accurate speed test results. Wireless speed testing can have varied results due to many variables with WiFi and WiFi client HW. Always test internet speed tests with a wired LAN PC to ensure you are getting ISP speeds that you pay for.

Internet Service Provider and Modem Configurations

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Title: Re: smartphone get very slow internet?
Post by: Nina-Sky on November 26, 2013, 01:58:04 PM
Has a Factory Reset been performed?
no
Was a Factory Reset performed before and after any firmware updates then set up from scratch?
no
Was the router working before any firmware updates?
yes, but the wireless has always been horrible.
Does a wired PC get the same speed or better?
95mbit with wire
What ISP Service do you have? Cable or DSL?
have the router directly into the wall
For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
where can i find that setting?
Under Setup/Wireless/Manual, What wireless modes are you using?
have Enable Auto Channel Scan checked, mode is on mixed mode with n, g and b.
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
have auto
What security mode are you using?
wpa-personal
Enable WMM Enable Under Advanced/Advanced Wireless.
is already on
Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
is already on
Turn on DNS Relay under Setup/Networking.
is already on
Ensure devices are set to auto obtain an IP address.
how?
Turn off WISH, and WPS under Advanced.
where can i disable WPS?
WAN Port Speed set to Auto or specific speed?
its on auto
Title: Re: smartphone get very slow internet?
Post by: FurryNutz on December 02, 2013, 07:51:43 AM
Try changing to G and N only.
Try changing Bandwidth from Auto 20/40Mhz to 20Mhz

Test with disabling WMM Enable Under Advanced/Advanced Wireless.

Do other smart phones behave the same way when connected to the router?
Title: Re: smartphone get very slow internet?
Post by: Nina-Sky on December 23, 2013, 05:24:33 PM
Try changing to G and N only.
Try changing Bandwidth from Auto 20/40Mhz to 20Mhz

Test with disabling WMM Enable Under Advanced/Advanced Wireless.

Do other smart phones behave the same way when connected to the router?
now i get 18mbit. its to low...

my friend with same internet and same router get 40mbit.

every phone and pc is very slow by the wireless...
Title: Re: smartphone get very slow internet?
Post by: FurryNutz on December 23, 2013, 05:38:46 PM
I recommend that you phone contact D-Link support and get immediate help and information...