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The Graveyard - Products No Longer Supported => Routers => DGL-4500 => Topic started by: siouxlini on September 17, 2013, 10:00:39 AM

Title: WiFi kicking offline.
Post by: siouxlini on September 17, 2013, 10:00:39 AM
My router has begun to act up.  I currently have Comcast internet connected to my router. The router has started kicking offline and restarting. 

This started to happen yesterday after I brought home a new phone.  I just bought a HTC One from Verizon. I'm suspecting this is the culprit but am not sure how to resolve it .  Of course I tried to see what is happening with the router when it does this but I never happens when I watch it (watched pot never boils).

Thanks
Title: Re: WiFi kicking offline.
Post by: FurryNutz on September 17, 2013, 10:45:24 AM
Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

Internet Service Provider and Modem Configurations

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.


Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
Title: Re: WiFi kicking offline.
Post by: siouxlini on September 17, 2013, 01:36:30 PM
H/W version BGL4500ANA..A2
Firmware Version :1.23NA,  2010/04/15
Region: Georgia, US
Have not performed factory reset.

Looking at the logs, this message comes up A LOT when my phone is on.  Other phones in the house do not create this log. Literarily, every second the route logs this error.

Blocked incoming TCP packet from 74.125.140.139:443 to 24.98.216.129:57699 as FIN:ACK received but there is no active connection
Title: Re: WiFi kicking offline.
Post by: FurryNutz on September 17, 2013, 02:14:14 PM
I would do a factory reset and change the following and see if the problem resolves:
2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.

Keep us posted.