D-Link Forums

D-Link FAQ => mydlink FAQ => Topic started by: FurryNutz on April 30, 2013, 10:39:21 AM

Title: mydlink.com and Java Application FAQ
Post by: FurryNutz on April 30, 2013, 10:39:21 AM
Update 8/01/2015: If using IE and other browsers, you need to install the D-Link Universal Media Player plug-in when requested on mydlink web page. Java is no longer supported .

mydlink.com Supported Browsers
Internet Explorer 7 or higher (32-bit) - Add mydlink.com to the "Compatibility View" exceptions list.
Firefox 12 or higher
Chrome 20 or higher
Safari 6 or higher (Mac OS only)

IE 11 and DLINK Active X Install
 A quick workaround is to enable developer mode (F12), go to the button icon on the right (Emulation) and select "Internet Explorer 10" instead of "Edge" on Document Mode.

Also add the IP address of the device your connecting to in Java's security exceptions list as well:
Updating to the most recent version of Java may cause the Live View for some D-Link network camera models to not work properly when viewed from a web browser. This latest update may impact other browser-based network camera functions as well. The following procedure can be used to adjust the Java security exceptions in Windows after updating to the latest Java version to restore access.


Note: Selecting Java from the Windows Control Panel may not provide access to the Edit Site List option on all PCs. The above navigation path must be used to access these settings

D-Link FAQs:
D-Link.com - FAQ - Lost "Live View" after updating to Java Version 7 Update 51 (http://support.dlink.com/list.aspx?type=1&model=java%207)

D-Link.com - FAQ - Lost "Live View" after updating to Java Version 8 Update 31 (http://support.dlink.com/FAQView.aspx?f=IlkzRfo0ym7ofWgtMitzCA%3d%3d)

Don't block mydlink after recent Java update
2013/05/01 00:00

If you have upgraded to Java 7 update 21, you may notice a pop-up Security Warning message prompting you to select “Block” or “Don't Block.” Please choose "Don't Block" within mydlink. This is a known issue from Java's latest release. We are currently working on a solution to fix this inconvenience. If you happened to block this application and are not able to use mydlink, please Contact Us @ mydlink.com/contact (https://www.mydlink.com/contact). We apologize for the disruption and appreciate your patience.

For any remote web browser access and operation with the mydlink.com web site to work correctly, Oracle Technology Networks Java application needs to be install on any Apple OSX, MS Windows or Linux PC devices as the mydlink.com web site requires and works with the Java application to enable the Cloud access features of various Cloud enabled D-Link products from a remote location.

Mobile devices like pads or cell phones do not require this as they have the mydlink mobile application.

Please download the appropriate platform version of Java for your computer system here:
java.com (http://www.java.com/en/download/manual.jsp)