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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: kjetilaas on February 10, 2012, 02:05:13 PM

Title: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 10, 2012, 02:05:13 PM
Hi,

First of all i do not have that much know how within this field (Although i work for an ISP)

There seems to be a problem with my DIR-655.

#1. As we speak the router is taking down and setting up the connection about 1-2 times pr. minute!
     the connection uptime is stuck in a infinite loop: 1.12 sec, 1.13, 1.14 and back to 1.12 sec.
     It comes back from time to time. but this is the second time this have happened.

LOG: Time            Message
Aug 12 11:29:56    [ 2528.970000] module arch cleanup sch_ubicom_streamengine: OCM instruction memory free of 0 @00000000
Aug 12 11:28:21    [ 2434.680000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free of 0 @00000000
Aug 12 11:28:21    [ 2434.520000] module arch cleanup nf_nat_ftp: OCM instruction memory free of 0 @00000000
Aug 12 11:27:33    [ 2386.330000] module arch cleanup sch_ubicom_streamengine: OCM instruction memory free of 0 @00000000
Aug 12 11:26:03    [ 2296.140000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free of 0 @00000000
Aug 12 11:26:03    [ 2295.980000] module arch cleanup nf_nat_ftp: OCM instruction memory free of 0 @00000000
Aug 12 11:20:48    [ 1981.560000] module arch cleanup sch_ubicom_streamengine: OCM instruction memory free of 0 @00000000
Aug 12 11:19:18    [ 1891.200000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free of 0 @00000000
Aug 12 11:19:18    [ 1891.020000] module arch cleanup nf_nat_ftp: OCM instruction memory free of 0 @00000000
Aug 12 11:18:36    [ 1848.870000] module arch cleanup sch_ubicom_streamengine: OCM instruction memory free of 0 @00000000

#2. The router seems to be scared of being toughed. If someting at all touches it, the connection goes
      down Not like you loose wireless or the cable pops out, it acctually shuts the connection off.
      (Network Status : Disconnected. - Connection uptime N/A)

3#. We have the network set up with a Modem (ZyXEL P2812). In Bride mode.
     Then 1 DIR-635 and then the DIR-655 (Separate ports, not as accsess point)
      The DIR-635 seems to NOT have this problem.
     
    That said, this is in Norway. And we recieve 2 Public IP's from Telenor.

#4. The problem about the router disconnecting it really an all-the-time problem. This happens daily.
     Restarting router doesnt help most the time. It connects when it want to, and sometimes its gone for   
     hours.

    Current Firmware Version :   2.00   Date :   12, Aug, 2010
    (No idea why the date is wrong)
    Now, this is the Euro version and i cant seem to find a update for it.

If there is any threads already on this, i am sorry. Also sorry for my bad English.

This is my 2nd D-link DIR-655 and ashamed to say that the above problem (#2) is not the first time.

Thanks in advance for any awnsers!

Let me know what more info you need.
     
Title: Re: Connection uptime error, DHCP crash?
Post by: FurryNutz on February 10, 2012, 02:10:10 PM
Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.

How are the 635 and the 655 connected to the modem? In tandem to ports in back or switch?
Most setups are as follows:
ISP Modem>Router><devices and APs.

What Hardware version is your router? Look at sticker under router.
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 10, 2012, 02:34:09 PM
Also, this message comes all the time. (Although there my PC say i got Internet connection)

Oops!   
 
The page you requested is not available.
 
   
 
Suggestions:

Make sure your internet cable is securely connected to the internet port on your router, and your internet LED is blink green or blue.
Check to make sure that the Internet settings on your router are set correctly, such as your PPPoE username/password settings.
The DNS server may be down at the moment, please contact your ISP or try again later.
 
       
    Copyright ©2004-2009 D-Link Corporation Inc.

Disabling QoS dident help, sofar. (Still losing connection all the time so sorry for slow reply)

Manual setup is OK.

DNS Relay is on (Was on)

Its set up like you said: ISP Modem>Router><devices and APs

Hardware B1

Dont have Advance DNS service, though something called Unicasting (if that matters)

Reserved IP's on Devices.

Endpoint Independent set (was set already)

uPnP and Multicast was on (i've set it before casue of games)

That said :

Problem #1 seems that the router is reebooting, cause of this message :

The gateway is currently measuring your Connection bla bla, it dissappeared now. BUT thats the message i get several times a minute.





                     
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 10, 2012, 02:37:17 PM
Recent LOG (seems i have connection now)
Lease of 85.164.19.253 obtained, lease time 3600
Aug 12 11:01:28    DHCP Release WAN IP address = 0.0.0.0
Aug 12 11:01:28    Unicasting a release of 85.164.19.253 to 148.122.168.187
Aug 12 11:01:00    [ 793.030000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free of 0 @00000000
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 10, 2012, 02:44:59 PM
Full message: (lost connection again)

Please wait...

The gateway is currently measuring your network connection.
Accessing this web page might have an effect on the measurement.
This page will refresh shortly.
Title: Re: Connection uptime error, DHCP crash?
Post by: FurryNutz on February 10, 2012, 02:47:07 PM
Reserved IP's on Devices. I hightly recommend reserving IP addresses for device ON the router, not the devices them selves.

Is this a DSL ? If so, what is the MTU set at? Try 1492 or 1472? I would call the ISP and ask for MTU speed. I presume the 655 is handling the PPPoE connection or is it a DHCP connection?
Is Always ON selected under PPPoE if your using this mode?

Curious, I only see Rev A FW for your region listed. This is a unit bought in your region?

Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 10, 2012, 03:00:10 PM
Sorry for being an moron i ment "reserved IP's on the router" not devices :)

Guess its DSL (30 Mbit) the MTU is set to 1500 Dafault. Testsing the suggestions now.
Cant call ISP now, its nighttime in Norway, have to do it on monday.

Its DHCP connection, not PPPoE.

I know, its wierd. Googled my ass off and i cant find that version 2.00 FW (B1) is even for Euro devices.

Its bought in Norway yes.

(Lost connection/reboot 3 times since last post)

This havent been a problem before (#1)

Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 10, 2012, 04:21:46 PM
I've reset the router to factory settings and still no use. It still "reboots" and the connection uptime is stuck in a infinite loop like i said eariler (#1).

Can this be caused by:

We get 2 public IP's from our ISP. Though at the modem, im not acctually sure if there might be a comupter connected directly to it. (Would that cause a problem with the IP's)

This modem is at the 3rd floor (My landlord) and the dlink dir635 is his router and its right beside the modem. My router is in 1st floor.

If you dont have anything that can help regarding DHCP i guess i can conclude that there is a hardware/software error and it needs to be replaced?
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 10, 2012, 04:28:13 PM
BTW, my PS3 and Laptop, both wireless.

My PS3 is listed as DHCP Client, in setup -> Network but not my laptop.
And in status -> Device info my laptop is listed under Lan Computers but not my PS3, why?
Title: Re: Connection uptime error, DHCP crash?
Post by: FurryNutz on February 13, 2012, 07:18:17 AM
Have you any update on this issue?

So you get 2 public IP addresses from the ISP and you and your land lord have 2 routers, and only one modem? Is your 655 connected to his router?

I've reset the router to factory settings and still no use. It still "reboots" and the connection uptime is stuck in a infinite loop like i said eariler (#1).

Can this be caused by:

We get 2 public IP's from our ISP. Though at the modem, im not acctually sure if there might be a comupter connected directly to it. (Would that cause a problem with the IP's)

This modem is at the 3rd floor (My landlord) and the dlink dir635 is his router and its right beside the modem. My router is in 1st floor.

If you dont have anything that can help regarding DHCP i guess i can conclude that there is a hardware/software error and it needs to be replaced?
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 17, 2012, 08:12:49 AM
Im sorry for the slow reply, and thank you so much for help so far.
i havent had time lately and havent been home so no status.

Btw, resetting the router to factory settings did help! a bit.. the time between the "shutdowns" got longer.

As we speak i am home and th problem is back, we havent made any changes and my girlfriends say that it have worked a while now without problems.

(just got connection back, been up for 10 min.)

Have used an hour to post this sofar..

I monitored the Status page for som time and it seems that it drops randomly and sometimes only with 10-20 sec inbetween..

What happens : http://imageshack.us/photo/my-images/252/dlink.png/

Its OK now, if it goes down again i will capture a video and post link.

Yes, we get 2 IP's and we have separate routers, both are connected to separate ports on the ISP modem. (His DIR-635 does not seem to have this problem)

But again, could this be a problem IF there is a PC connected directly to the modem by cable? (since we only have 2 IP's)

Thanks for help :)
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 17, 2012, 08:19:18 AM
Recent log :


Aug 13 04:16:09     info     [62901.590000] module arch cleanup sch_ubicom_streamengine: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:34     info     [62807.000000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:34     info     [62806.830000] module arch cleanup nf_nat_ftp: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:29     info     [62802.050000] usbcore: registered new interface driver USB General Driver
Aug 13 04:14:28     notice     HTTP listening on port 65535
Aug 13 04:14:27     info     read /etc/hosts - 2 addresses
Aug 13 04:14:27     info     using nameserver 193.213.112.4#53
Aug 13 04:14:27     info     using nameserver 130.67.15.198#53
Aug 13 04:14:27     info     reading /etc/resolv.conf
Aug 13 04:14:27     info     compile time options: IPv6 GNU-getopt no-MMU ISC-leasefile no-DOCTOR no-NOWILD no-DBus no-I18N TFTP
Aug 13 04:14:27     info     started, version 2.45 cachesize 150
Aug 13 04:14:27     debug     UDHCPD sending ACK to 192.168.0.100
Aug 13 04:14:27     info     UDHCPD sending OFFER of 192.168.0.100
Aug 13 04:14:25     debug     UDHCPD sendOffer : find a free IP
Aug 13 04:14:24     info     [62796.800000] module arch cleanup GPL_NetUSB: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:24     info     [62796.780000] module arch cleanup NetUSB: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:21     info     [62793.770000] usbcore: deregistering interface driver USB General Driver
Aug 13 04:14:21     info     exiting on receipt of SIGTERM
Aug 13 04:14:21     info     [62793.330000] flags=0
Aug 13 04:14:21     info     [62793.330000] ioctl eth0, 35312
Aug 13 04:14:20     info     [62793.280000] br0: port 2(ath0) entering forwarding state
Aug 13 04:14:20     info     [62793.280000] br0: topology change detected, propagating
Aug 13 04:14:20     notice     received signal 15, good-bye
Aug 13 04:14:19     info     [62792.280000] br0: port 2(ath0) entering learning state
Aug 13 04:14:19     debug     dhcpc sent restart signal  to rc (RESTART APP)
Aug 13 04:14:19     debug     dhcpc is waiting for rc to be idle.
Aug 13 04:14:18     info     using nameserver 193.213.112.4#53
Aug 13 04:14:18     info     using nameserver 130.67.15.198#53
Aug 13 04:14:18     info     reading /etc/resolv.conf
Aug 13 04:14:17     debug     dhcpc is waiting for rc to be idle.
Aug 13 04:14:17     info     [62789.810000] br0: port 2(ath0) entering disabled state
Aug 13 04:14:15     debug     dhcpc is waiting for rc to be idle.
Aug 13 04:14:14     info     [62786.560000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:14     info     [62786.420000] module arch cleanup nf_nat_ftp: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:13     debug     dhcpc is waiting for rc to be idle.
Aug 13 04:14:11     debug     dhcpc is waiting for rc to be idle.
Aug 13 04:14:11     info     [62784.210000] usbcore: registered new interface driver USB General Driver
Aug 13 04:14:10     info     read /etc/hosts - 2 addresses
Aug 13 04:14:10     notice     HTTP listening on port 65535
Aug 13 04:14:10     info     using nameserver 193.213.112.4#53
Aug 13 04:14:10     info     using nameserver 130.67.15.198#53
Aug 13 04:14:10     info     reading /etc/resolv.conf
Aug 13 04:14:10     info     compile time options: IPv6 GNU-getopt no-MMU ISC-leasefile no-DOCTOR no-NOWILD no-DBus no-I18N TFTP
Aug 13 04:14:10     info     started, version 2.45 cachesize 150
Aug 13 04:14:09     debug     dhcpc is waiting for rc to be idle.
Aug 13 04:14:09     info     [62781.220000] br0: port 1(eth0.2) entering forwarding state
Aug 13 04:14:09     info     [62781.220000] br0: topology change detected, propagating
Aug 13 04:14:09     info     [62780.220000] br0: port 1(eth0.2) entering learning state
Aug 13 04:14:09     info     [62780.220000] device eth0.2 entered promiscuous mode
Aug 13 04:14:09     info     [62779.710000] br0: port 2(ath0) entering forwarding state
Aug 13 04:14:09     info     [62779.710000] br0: topology change detected, propagating
Aug 13 04:14:09     info     [62779.160000] br0: port 1(eth0.2) entering disabled state
Aug 13 04:14:09     info     [62779.160000] device eth0.2 left promiscuous mode
Aug 13 04:14:09     info     [62778.710000] br0: port 2(ath0) entering learning state
Aug 13 04:14:09     info     [62778.710000] device ath0 entered promiscuous mode
Aug 13 04:14:09     info     [62775.530000] Copyright (c) 2008 Atheros Communications, Inc. All Rights Reserved
Aug 13 04:14:09     info     [62775.530000] wlan_me: Version 0.1
Aug 13 04:14:09     info     [62775.480000] wlan: mac acl policy registered
Aug 13 04:14:09     info     [62775.200000] wifi0: Atheros 9280: mem=0x80000000, irq=22 hw_base=0x80000000
Aug 13 04:14:09     info     [62774.410000] ath_pci: 0.9.4.5 (Atheros/multi-bss)
Aug 13 04:14:09     info     [62774.340000] module ath_pci: OCM instruction memory allocation of 4776 @3ffdb290
Aug 13 04:14:09     info     [62773.310000] ath_dev: Copyright (c) 2001-2007 Atheros Communications, Inc, All Rights Reserved
Aug 13 04:14:09     info     [62773.260000] module ath_dev: OCM instruction memory allocation of 19296 @3ffd6730
Aug 13 04:14:09     info     [62772.200000] ath_rate_atheros: Copyright (c) 2001-2005 Atheros Communications, Inc, All Rights Reserved
Aug 13 04:14:09     info     [62772.190000] module ath_rate_atheros: OCM instruction memory allocation of 2788 @3ffd5c4c
Aug 13 04:14:09     info     [62772.090000] wlan: 0.8.4.2 (Atheros/multi-bss)
Aug 13 04:14:09     info     [62771.910000] module wlan: OCM instruction memory allocation of 13972 @3ffd25b8
Aug 13 04:14:09     info     [62771.770000] ath_hal: 0.9.17.1 (AR5416, 11D)
Aug 13 04:14:09     info     [62771.740000] module ath_hal: OCM instruction memory allocation of 2568 @3ffd1bb0
Aug 13 04:14:09     info     [62767.340000] module arch cleanup ath_hal: OCM instruction memory free  of 2568 @3ffd1bb0
Aug 13 04:14:09     info     [62767.340000] ath_hal: driver unloaded
Aug 13 04:14:09     info     [62767.240000] module arch cleanup wlan: OCM instruction memory free  of 13972 @3ffd25b8
Aug 13 04:14:09     info     [62767.240000] wlan: driver unloaded
Aug 13 04:14:09     info     [62767.140000] module arch cleanup ath_rate_atheros: OCM instruction memory free  of 2788 @3ffd5c4c
Aug 13 04:14:09     info     [62767.140000] ath_rate_atheros: driver unloaded
Aug 13 04:14:09     info     [62766.950000] module arch cleanup ath_dev: OCM instruction memory free  of 19296 @3ffd6730
Aug 13 04:14:09     info     [62766.950000] ath_dev: driver unloaded
Aug 13 04:14:09     info     [62766.860000] module arch cleanup wlan_me: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62766.860000] wlan_me: driver unloaded
Aug 13 04:14:09     info     [62765.720000] module arch cleanup wlan_scan_ap: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62765.620000] module arch cleanup wlan_xauth: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62765.520000] module arch cleanup wlan_ccmp: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62765.450000] module arch cleanup wlan_tkip: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62765.330000] module arch cleanup wlan_wep: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62765.220000] module arch cleanup wlan_acl: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62765.220000] wlan: mac acl policy unregistered
Aug 13 04:14:09     info     [62765.100000] module arch cleanup ath_pktlog: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62764.010000] module arch cleanup ath_pci: OCM instruction memory free  of 4776 @3ffdb290
Aug 13 04:14:09     info     [62764.010000] ath_pci: driver unloaded
Aug 13 04:14:09     info     [62763.660000] br0: port 2(ath0) entering disabled state
Aug 13 04:14:09     info     [62763.660000] device ath0 left promiscuous mode
Aug 13 04:14:09     info     [62761.270000] module arch cleanup GPL_NetUSB: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62761.250000] module arch cleanup NetUSB: OCM instruction memory free  of 0 @00000000
Aug 13 04:14:09     info     [62758.240000] usbcore: deregistering interface driver USB General Driver
Aug 13 04:14:09     info     [62757.990000] flags=0
Aug 13 04:14:09     info     [62757.990000] ioctl eth0, 35312
Aug 13 04:14:09     notice     klogd started: BusyBox v1.14.1 (2010-08-12 10:39:13 CST)
Aug 13 04:14:08     info     BusyBox v1.14.1



Some of this even look wrong to me.. hehe.
And this:  reading /etc/resolv.conf why does it read these files every time it boots?

Also seen it reading /etc/hosts.xxx
Title: Re: Connection uptime error, DHCP crash?
Post by: FurryNutz on February 17, 2012, 08:23:52 AM
It's possible that something in interrupting the data from the modem to the 655 router. I would try this, disconnect everything including the other router. Leave the 655 router connected and then connect everything to the 655 and see if the router still looses the connected. I would also check the ISP Modems logs for any log entries for problems as well. Could be a ISP modem issue too. Both routers are connected simultaneously to the ISP Modem?
What ISP Modem make and model do you have?

Those files are read by the router for information regarding configuration information. They are used only by the router.
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 17, 2012, 08:41:51 AM
Its ZyXEL P2812 delivered/configurated by Telenor(Norway)

Yes, both routers in separate ports, (1 & 2) not like mine is a "accsess point"
casue we have tested it and that dident work at all.

I will test this tomorrow, cause i dont have time at the moment :(

(Might also post a problem that this is random, and i would have to wait for it to drop)
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on February 19, 2012, 06:10:54 AM
Note:

Every time i use skype the connection goes down. I just had 10 hours uptime, and when my sister called me it went down..
Title: Re: Connection uptime error, DHCP crash?
Post by: FurryNutz on February 19, 2012, 02:08:53 PM
Put your skype device in to the routers DMZ?
Title: Re: Connection uptime error, DHCP crash?
Post by: kjetilaas on March 14, 2012, 11:02:08 PM
Thank you for all the help, but i have changed router now. Also the electronic store confirmed that they had got many of this model in return cause of some problems. Im just glad i got my money back on warranty and discount on a great router.

I changed to a Cisco Linksys E4200 and minutes after i set it up and opened some port i got NAT Type Open for my PS3 and i've had connection uptime ever since.
Title: Re: Connection uptime error, DHCP crash?
Post by: FurryNutz on March 15, 2012, 05:53:41 AM
Enjoy.