D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-657 => Topic started by: metallicacdcim on August 12, 2011, 11:12:34 PM
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i have disabled IPv6 on all computers and unicasting, still the wireless frequently drop (within a couple of hour of each other. Thanks
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What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2 and Cipher type to AES only if your device support this.
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I've had the same problems. Tried every setting and nothing helped. Talked to level 2 dlink tech and we changed dns settings and threshold settings and nothing worked. I was told to return the router to the store and exchange it. The new one does the exact same thing, wireless works for about half an hour but then drops. I can still plug my dir825 in and it has no problems so I know it isn't an interference issue.
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What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2 and Cipher type to AES only if your device support this.
Short GI OFF?
Any cordless phones in the house?
I currently use this and have not experiences this. I was gaming the other night over WiFi and had a good time.
Let us know if you want someone to teamviewer.com and check your router settings with you.
I've had the same problems. Tried every setting and nothing helped. Talked to level 2 dlink tech and we changed dns settings and threshold settings and nothing worked. I was told to return the router to the store and exchange it. The new one does the exact same thing, wireless works for about half an hour but then drops. I can still plug my dir825 in and it has no problems so I know it isn't an interference issue.
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My friend and I both bought our 657's on the same day. I setup both of them. He hasn't had any problems and lives in town with at least two dozen other wireless routers in the area. I live in a very rural area where the nearest house is over a half-mile away. We do not have any other wireless devices in the house besides a 3m50 thermostat. Also, I can hook up my 825 and it does fine, never a problem. I've already tried all your recomendations except AES only. I'll try that tonight and report back. Thanks!
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Let us know...can use teamviewer.com to help you check your router settings. Any chance you and your friend could swap routers to test? Keep us posted.
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that is an excellent idea but I've had enough of this. Maybe I'm expecting too much but I just want it to work. I decided I'm taking it back tomorrow and getting the Asus RT56. Thank you very, very much for the offers to help!
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Good luck.
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Where you able to find a fix for this?
i have disabled IPv6 on all computers and unicasting, still the wireless frequently drop (within a couple of hour of each other. Thanks
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I'm having this issue with this router. I bought this less than a week ago. Setup seemed to go fine. But at first I couldn't get my Android phone to connect. I seemed to fix this by changing the channels from auto to fixed. But now my Ipad won't stay connected. Not sure what the time length is before a problem arises. But after a while the ipad will not be able to connect to the internet and I can only get a connection working again by forgetting the connection on the ipad AND resetting the router by changing the channel or some other ****ering with the wireless settings.
Does wireless really have to be this complicated????
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What HW version is your router?
What FW version is currently loaded?
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?
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What HW version is your router? A1
What FW version is currently loaded? 1.00 ( If you have any other versions let me know, the router thought it was perfectly updated)
What ISP Service do you have? Cable ( Cablevision Optimum)
What ISP Modem do you have? Cable modem by Arris, no built in router, used a Cablevision provided NetGear router previously. The problem with that was that it kept crashing.
What ISP Modem make and model do you have? Arris, TM802.
I know none of this means anything, but at least you have the information to ignore now.
I will try to go through your changes, but it seems this is router isn't ready for use. Very Disappointing.
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Well I must say the reason for for asking for such information is not to ignore it rather to help us here in the forums get a better idea of what the situation is so we can give you better answers and suggestions for those of us who have experience in the area. Where not here for attitude or here for our heath. Were here on your own accord and motivated to help others out. If you feel that you don't get any help with by providing us with simple questions then we'll recommend you contact DLink directly with your help concerns.
As for this router, I have this router and it's been working well for me.
If your willing to work with us, we'll work with you to try and get this solved for you. There are options. I help many people on Teamviewer.com and remote in and help set up there routers correctly.
There are other factors that inhibit proper operation of the router that are not router related.
For one, you have an Arris modem. I have experienced many of these modems not working well with external routers. IMO it's one of the worst Mfrs of modems ever. They don't play well with others and this also due to some of there modems deal with VoIP features.
Other factors that contribute to improper networking is LAN cable conditions, ISP cabling conditions out side the house that lead up to the house, cable line splitters and such.
Other settings on the router can effect improper router function as well.
Please let us know if we can help you out. Help us help you.
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Apologies for the attitude, if you are a volunteer. I'm just a little tired of irrelevant questions by by tech help-line people running through a pre setup list of questions which have nothing to do with the issue at hand.
Still not sure what the modem, would have to do with the wireless connection, which worked fine with my previous NetGear and D-link routers. Will answer the rest of your questions later tonight.
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I understand your frustrations man. I to have dealt with CS before and sometimes there line a questions are irrelevant and sometimes I have to direct them to what I need or ask for.
Here, the questions maybe sometimes irrelevant however this line of questions, at least, here, helps us get a bigger picture if your system and your help needs. Helps us better formulate questions in your minds that can be easily answered by us or if not, helps us to troubleshoot the problem with you so we might find the solution. Even though networking is similar if you look at it from a basic term, there are many different systems out there and some routers are just different along with ISP modems and blah blah blah. Just getting a bit more information from you helps us figure out what you have specifically and go from there on getting you answers and suggestion to help you resolve the problem.
Ya I which more CS providers would think along these lines at the phone. >:(
Most of us on here are very experienced as we are also the same users like you. We partially rely on your experiences and feed back during the help process to get the problem solved. We need your feedback man. ;)
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Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
yes
Turn off QoS options.
Done
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Don't See it
Turn on DNS Relay under Setup/Networking.
Done
Setup DHCP reserved IP addresses for all devices on the router.
DONE
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
Not sure how.
What wireless modes are you using? Mixed 802.11n,g,b
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES. WPA-Personal
What wireless devices do you have connected? Daily ipad, Android Phone (Motorolla Atrix). Occaisonally HP Printer, laptop.
Any cordless house phones? yes
Any other WiFi routers in the area? lots.
So far, turning off QoS and reserving DHCP IP addresses seems to be working. We'll see if this continues.
If it doesn't I will try other modes.
What am I losing by turning off QoS?
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Previous Changes didn't work. Ipad couldn't connect again this morning.
Trying changing mode to 802.11 n and g
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Any cordless house phones? yes What freqency are these cordless phones?
Any other WiFi routers in the area? lots. This can impact and interfere with the ability of your router and devices to connect wirelessly.
What am I losing by turning off QoS? Nothing, it's meant for use when you have 2 or more devices on line and either streaming or gaming and ensures each devices get enough bandwidth while each devices is online and demanding traffic. This helps to manage that. Not needed for devices that don't hog bandwidth, like phones and such. PCs that are streaming video or gaming and game consoles like Xbos and PS, this is preferred and used best.
I would use InSSIDer application to see who's around you, what channels and modes they are using. Might have to set manual channel to something thats available if there is any. I would test the router at single mode G at 2.4Ghz and see if all of your devices can connect. Again, this might pose a problem with other routers near by and channels. Need to make sure your devices also support N mode, if they don't then theres no need to use N mode.
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The phones are 5.9 GHz.
In the time, I've had these phones, I've probably been through 3 or 4 different routers. So I find the interference idea, doubtful.
Did I mention the Roku and DVD players I have hooked up to the router, QoS is the feature I bought this version of the router for.
Changing the mode to 2 mixed didn't work again this morning. In addition a laptop I was working on yesterday couldn't connect. I'll try single mode today. But unless there are some other ideas on what to fix. Its time for this router to go.
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Ok, the cordless phones should have any impact. You said that you've been thru several routers? Makes we wonder if your area is congested with other WiFi routers and this one is exhibiting the same issues as the other.
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I live in an apartment building in a big city, so there are plenty of other wi-fi's around. The other router was crashing (going off on its own, must reboot). This one is up, the hard wired connections are still working, it's just the wireless connections which no longer work.
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Ya, wired is working however wireless isn't. And you live in a apartment complex with other WiFi routers around...Need to find a channel thats not being used if possible. Use single mode G however this is more common then N is so you might not find any open channels on G mode. One thing you can try is to lower the Power outout of the radio on the wireless and see if the helps with keeping a signal footprint with in your apt only. Need to use InSSIDr applicaton and see who's around you and what channels maybe open.
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Tried Single Mode, G.
And everything is up this morning. If this breaks I'll give the InSSIDr a try.
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Let us know. Just think that your near by area is flooded and congested with other wireless routers and radio signals and everyone is probably having or seeing the same issues possibly and everyone is having some sort if interference impact on operation.
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I had considered picking up one of these to try to resolve this same issue with my DIR-855. Thanks for posting this thread! You just saved me from wasting some money. [=
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Have you resolved your issue with the 855? This issue here seems to deal with other WiFi in the near by vicinity and not router HW related.
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Sadly, no!
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Login into router by type 192.168.0.1 Username:Admin Password:(blank)
Goto Setup-->Wireless Settings --> Manual wireless setup ---> Wireless Network settings
Uncheck Enable Auto Channel Scan
then change wireless channel to 11 or CH 11
and remove power plug of router and replug it back
This should solve your issues and if possible use Cipher type as TKIP for maximum compatibility
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Login into router by type 192.168.0.1 Username:Admin Password:(blank)
Goto Setup-->Wireless Settings --> Manual wireless setup ---> Wireless Network settings
Uncheck Enable Auto Channel Scan
then change wireless channel to 11 or CH 11
and remove power plug of router and replug it back
This should solve your issues and if possible use Cipher type as TKIP for maximum compatibility
Tried that long before posting in here. I've tried every single channel individually. My 2.4GHz is set to WEP because I need to connect my DS Lite and 3DS to it on occasion.
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now contact dlink tech support and explain them your issue they will mostly try .........
resetting your router with new firmware if available or simple reset and reconfigure....
if still it does not solve your problem your router is defective and you get new router as replacement if your router is under warranty
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Syaorans problems have nothing to do with the actual HW. His problem is that he lives near many other WiFi routers that are impacting the near by WiFi signals and channels are mostly used up in his area. He's working with another solution. Going to close this post as his issues are on the 855 and not the 657. If your curious on the status, please visit the 855 forum.