D-Link Forums
		The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655  => Topic started by: KnightRid on December 18, 2009, 02:04:01 PM
		
			
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				Well I always block facebook and myspace and it has worked until I just upgraded to the newest BIOS, now it wont work for anything any more.  Anyone else having this problem?  Am I allowed to call D-Link about this problem or will they try and charge me for support?
 
 I have tried multiple sites in the web filtering and nothing gets blocked.
 
 Oh and YES I do have it turned on to DENY access to the sites listed ONLY.
 
 Thank You
 Mike
 
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				Fixed my own problem.
 
 Needless to say I am unimpressed with D-Link support!  Sent an email about the problem, I get a response back!  Oh wait, the response was just to question me as to WHY I upgraded my firmware - HUH?  I am guessing the monkey pushed the wrong button or else they just want to insult my intelligence by saying the same crap I hear time and time again - don't upgrade the firmware unless you are having problems.  How stupid is that?  I want the newer firmware to solve any problems BEFORE I have them.  Alsa, I was having some problems, but that awesomely helpful support response just ticked me off.
 
 Now for the solution - turn SecureSpot off - I know, difficult huh - lol  glad tech support helped me SOOOOOOO much
 
 Mike
 
 It is sad when people on the forums know more about a product than their own "expert" tech support people do.  What is this world coming to, its sad.
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				Sadly, D-link usually bans the people with the actual knowledge from posting in the forums. 
			
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				Good choice to turn securespot off.
 No need for it at all, nothing there you can't do with opendns.
 Even a few advantages for opendns:
 1) opendns will not affect router performance
 2) opendns will still work when you switch to new fw
 3) opendns will still work when you switch to new router from D-Link
 4) opendns will also work on other brands.
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				Well the problem is not fixed now - it was working, but now all of a sudden it isnt.  I restarted the router and everything, but the website filtering is not working again.
 
 I have not changed any settings in the router since turning SecureSpot off.  It was working for a while, but now it is broke again. :(
 
 Any ideas?
 
 Mike