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D-Link IP Cameras for Home => DSH-C310 => Topic started by: St0nehead on March 17, 2022, 11:14:15 AM

Title: Doesn’t work as advertised
Post by: St0nehead on March 17, 2022, 11:14:15 AM

The camera freezes a few minutes after being turned on. Tried to reset to factory settings, removing/adding SD - nothing helps!
Firmware version: 1.4.40275
Really disappointed.

Title: Re: Doesn’t work as advertised
Post by: agalloway on March 01, 2023, 06:41:22 PM

Check for Firmware Updates:
Ensure that you have the latest firmware installed. If not, updating to the latest version might address performance issues.

Contact Customer Support:
Reach out to the camera's customer support for assistance. They may provide specific guidance based on the model and known issues.

Battery or Power Issues:
Verify that the camera is receiving sufficient power. Try using a different battery or power source to rule out power-related problems.
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Temperature Considerations:
Extreme temperatures can impact camera performance. Ensure the camera is operating within the recommended temperature range.

Hardware Check:
Inspect the camera for any visible damage or loose connections. If the issue persists, it could indicate a hardware problem that requires professional attention.