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D-Link VPN Router => DSR-250 => Topic started by: jridder on February 03, 2018, 12:50:21 PM

Title: Trying to get to firmware 3.12
Post by: jridder on February 03, 2018, 12:50:21 PM

I have been playing around with getting my router updated but can't quite get there. I have the DSR-250 updated to 3.11B101H_WW but when I try to then load DSR-250_Ax_FW3.12_WW_common the router reports it's the wrong file. Reading the attached pdf for the 3.12 firmware, it mentions that the intermediate firmware would be DSR-250_A2_FW3.11B001E_WW (I have the A2 hardware version). DSR-250_A2_FW3.11B001E_WW isn't in the 3.12 zip file and I did a search and nothing has come up. What am I missing??

Thanks!

Title: Re: Trying to get to firmware 3.12
Post by: FurryNutz on February 03, 2018, 01:09:09 PM

I'm seeing the B001E intermediate file in the .zip here:
http://support.dlink.com/ProductInfo.aspx?m=DSR-250 (http://support.dlink.com/ProductInfo.aspx?m=DSR-250)

Title: Re: Trying to get to firmware 3.12
Post by: jridder on February 08, 2018, 08:37:37 AM

I only see the A4 variant.

Title: Re: Trying to get to firmware 3.12
Post by: FurryNutz on February 08, 2018, 08:58:04 AM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Ask them if this file can be used on our A2 model. We find that phone contact has better immediate results over using email. If in the USA, there is 24/7 online chat support.
Let us know how it goes please.

Title: Re: Trying to get to firmware 3.12
Post by: GreenBay42 on February 08, 2018, 09:07:15 AM

I am researching this now. If you updated the 3.11 firmware with the Intermediate file and common, the 3.12 common should work.

I have an A2 and will try upgrading now.

Title: Re: Trying to get to firmware 3.12
Post by: jridder on February 08, 2018, 09:17:48 AM

I kind of remember saying something about it was for the wrong hardware but I did so many variants of upgrades that it kind of became a blur.

Title: Re: Trying to get to firmware 3.12
Post by: GreenBay42 on February 08, 2018, 09:20:25 AM

It failed for me too. I am talking to a tech now and will figure out why it is failing.

Title: Re: Trying to get to firmware 3.12
Post by: FurryNutz on February 08, 2018, 09:24:25 AM

Thank you Sir.  ;)

Title: Re: Trying to get to firmware 3.12
Post by: GreenBay42 on February 08, 2018, 09:26:10 AM

I cannot find the DSR-250_A2_FW3.11B001E file in the global database. Not sure why they did not include it in the file package.

 I will pull the firmware off the site for now and yell at some people notify the techs to get the correct firmware.

Title: Re: Trying to get to firmware 3.12
Post by: FurryNutz on February 08, 2018, 09:27:16 AM

 ::)

Title: Re: Trying to get to firmware 3.12
Post by: GreenBay42 on February 08, 2018, 09:37:15 AM

I am trying the A4 file in the zip package and so far it is working. I will post my results when finished. I just hope they mislabeled the file.

Title: Re: Trying to get to firmware 3.12
Post by: GreenBay42 on February 08, 2018, 09:53:09 AM

OK. The A4 file worked but it is actually version 3.11B202E. I then upgraded using the 3.12 file and it worked without errors so the A4 file is labelled incorrectly. I will notify the techs to correct the file names and release notes.

FYI when I did update the A4 file, it stuck at 13% for about a minute and a half and then kicked in so just let it run if it happens to you.

Title: Re: Trying to get to firmware 3.12
Post by: jridder on February 08, 2018, 10:16:30 AM

You're right, it does work. Wow what a process upgrading from version 2 of the firmware.

Title: Re: Trying to get to firmware 3.12
Post by: GreenBay42 on February 08, 2018, 10:26:55 AM

It is an interesting process to say the least... 

Let us know if you experience any issues with the firmware.

Title: Re: Trying to get to firmware 3.12
Post by: GreenBay42 on February 13, 2018, 10:41:19 AM

File package now includes both the A2 and A4 intermediate files.

ftp://FTP2.DLINK.COM/PRODUCTS/DSR-250/REVA/DSR-250_REVA_FIRMWARE_v3.12_WW.zip (ftp://FTP2.DLINK.COM/PRODUCTS/DSR-250/REVA/DSR-250_REVA_FIRMWARE_v3.12_WW.zip)

Title: Re: Trying to get to firmware 3.12
Post by: FurryNutz on February 13, 2018, 11:00:49 AM

Thank you Sir.  ;)