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The Graveyard - Products No Longer Supported => IP Cameras => DCS-933L => Topic started by: MJR13 on May 25, 2017, 04:51:21 AM

Title: Cant connect to my 933L camera via cellphone
Post by: MJR13 on May 25, 2017, 04:51:21 AM

Good morning. I can't connect to my 933L camera using my cellphone data service. I can only connect using wifi. I get a could not reconnect to the device message. I was referred to dlink upper tier tech but haven't get a response.

Title: Re: Cant connect to my 933L camera via cellphone
Post by: GreenBay42 on May 25, 2017, 05:43:01 AM

What mobile service, phone/device and OS, and router do you have?

Title: Re: Cant connect to my 933L camera via cellphone
Post by: FurryNutz on May 25, 2017, 09:52:55 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

Quote from: MJR13 on May 25, 2017, 04:51:21 AM

Good morning. I can't connect to my 933L camera using my cellphone data service. I can only connect using wifi. I get a could not reconnect to the device message. I was referred to dlink upper tier tech but haven't get a response.