D-Link Forums
		The Graveyard - Products No Longer Supported => IP Cameras => DCS-936L => Topic started by: spacequakes on November 30, 2016, 11:35:04 AM
		
			
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				Hello, So far, I am very happy with my little DCS-936L camera.  I would like to somehow not record sound but can't seem to do it.  I did click on the speaker icon to mute the sound but when I play back a clip the sound comes through.  Any input would be appreciated.  Thank you, in advance.
			
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				Any status on this?  ???
			
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				Hi FurryNutz, status seems to be unchanged.  I haven't seen any response yet.  
			
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				- What Hardware version is your DCS? Look at the sticker behind or under the camera.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
- What region are you located?
 
 What Mfr and model is the main host router?
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				- What Hardware version is your DCS? Look at the sticker behind or under the camera.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
- What region are you located?
 
 What Mfr and model is the main host router?
 
 HW Ver.: A1
 F/W Ver.: 1.01 (but when clicking on "i" from within app, it says current firmware is v1.02-2026)
 Region?  As in Central Massachusetts?
 Router, Netgear WNR1000 v2.
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				I presume your at home and on the LAN side of the router when your trying to listen to sound? 
 I know it should work like this as I do get sound with my 933L on my phone app while at home on the lan side.
 
 What wireless modes are you using on the main host router?
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				I am only able to view the camera by means of apps on tablet & phone.  I still have xp for computer & cannot view the camera on the d-link site because of it.
			
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				Ok, so the apps work while your at home and you can hear sound while using them at home? 
 
 Ya, XP isn't supported. Best if you can find a cheap used Windows 7 PC some place.
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				When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have.  
			
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				When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have. 
 
 
 The app only controls sounds on the device and no where else.
 
 You have to go into the cameras f/w and turn it off. Page 33 of the manual.
 
 ftp://ftp2.dlink.com/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_MANUAL_1.00_EN_US.PDF
 (http://ftp://ftp2.dlink.com/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_MANUAL_1.00_EN_US.PDF)
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				Thank you.  
			
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				Good Luck.