D-Link Forums

D-Link VPN Router => DSR-250 => Topic started by: Semos on November 12, 2015, 12:33:59 AM

Title: DSR 250N not booting up after firmware update fails // CLI Error messages ???!!!
Post by: Semos on November 12, 2015, 12:33:59 AM

hello guys
My DSR 250 N ,was working with no issue , yesterday I decide to update to new firmware due to some VPN group issue , the update its failed down and now the router not booting , I tried the "Reset" button with no success , I went through CLI console , and I got these error messages plus keep asking for login user ,"admin" NOT working in my case , I attached screen shot for this issue . any ideas ?

thanks
(http://s8.postimg.org/ynlzhd5it/Screen_Shot_2015_11_12_at_12_24_21_PM.png)

Title: Re: DSR 250N not booting up after firmware update fails // CLI Error messages ???!!!
Post by: FurryNutz on November 12, 2015, 10:33:05 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?

Let us know if this works for you: Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.msg163599#msg163599)


Please use this process for doing any FW updates:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Title: Re: DSR 250N not booting up after firmware update fails // CLI Error messages ???!!!
Post by: Semos on November 14, 2015, 12:14:58 AM

Hi
Hardware version A1
Firmware  1.01B46_ww
Located in UAE
Wired connection

I tried the Recovery mode but there is no way to get any feedback from the router ,means Recovery mode not works with router .

Title: Re: DSR 250N not booting up after firmware update fails // CLI Error messages ???!!!
Post by: Semos on November 14, 2015, 01:33:33 AM

update :
I did the flash  "erase all " command using CLI without touching the protected sector and now the POWER icon of the router is totally off

Title: Re: DSR 250N not booting up after firmware update fails // CLI Error messages ???!!!
Post by: FurryNutz on November 14, 2015, 03:37:59 PM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Title: Re: DSR 250N not booting up after firmware update fails // CLI Error messages ???!!!
Post by: Semos on November 17, 2015, 01:32:14 PM

update 2 : I already contact the D-link support and they were really helpful ,they told me that IF i didn't do the "Erase all" that they can fix my issue withe 2 min , the main issue was only reassign the host !, but since I "erase all" every thing I have to send my router back to them to have a look physically but no guarantee.

Title: Re: DSR 250N not booting up after firmware update fails // CLI Error messages ???!!!
Post by: FurryNutz on November 17, 2015, 01:51:33 PM

Thanks for posting back with what happened. Hope they can fix it. Keep us posted.