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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: tosemk on October 27, 2015, 09:06:15 AM

Title: Sound is too late
Post by: tosemk on October 27, 2015, 09:06:15 AM

hi,have the 5222l  with the latest firmware...my problem is that the sound ist about 10 minutes  to late after the picture...how can i fix it ? i watch the cam on mydlink...when i watch the recorded files is ok...only when i watch life  the sound is too late...

Title: Re: Sound is too late
Post by: FurryNutz on October 27, 2015, 09:40:03 AM

If your watching the camra from a remote location, there maybe some delay in video and sound timing. This is enherent to data travel from the camera to the remote location.

Title: Re: Sound is too late
Post by: tosemk on October 27, 2015, 10:05:49 AM

thanks for you reply...10 or 15 seconds delay is ok...i have 10 minutes delay..its way to much...

Title: Re: Sound is too late
Post by: FurryNutz on October 27, 2015, 10:17:23 AM

Ya I think so too...
Is this the only camera you have?
Was a factory reset performed after the update and set up from scratch?

Title: Re: Sound is too late
Post by: tosemk on October 27, 2015, 10:23:19 AM

yes..its the only one..i didnt know that i must make a factory resset  after the update..thank you,will try this...

Title: Re: Sound is too late
Post by: FurryNutz on October 27, 2015, 10:24:29 AM

Usually it's not needed however some behaviors seen, some times a factory reset and set up from scatch is needed. Let us know.