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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-340L => Topic started by: Rankief on August 19, 2015, 06:58:34 PM

Title: DNS-340L hangs after a period of non activity
Post by: Rankief on August 19, 2015, 06:58:34 PM

Hi Guys,

i'm experiencing the device hangs after a period of non-activity.

i cut the power and boot it up again, it works fine for awhile, then after a period of non-activity, it hangs again.

i've tried disabling all applications and the issue is persistent.

how can i perform a detailed troubleshooting to identify the fault? is there any firmware updates to fix this?

Title: Re: DNS-340L hangs after a period of non activity
Post by: FurryNutz on August 20, 2015, 07:55:36 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DNS? Look at the sticker behind or under the device.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
• What region are you located?

• What Mfr and model is the main host router?
  Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.34 or .40.
  Swap out LAN cables. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)

Title: Re: DNS-340L hangs after a period of non activity
Post by: feliz2020 on December 04, 2015, 06:34:14 AM

To make your DNS always active, change the hibernate option to DISABLE and remember to click Save settings.
any time access folder from share without delay. Cheers!

(http://i.imgur.com/Jbr3Jdn.jpg?1)

Title: Re: DNS-340L hangs after a period of non activity
Post by: FurryNutz on December 04, 2015, 07:38:08 AM

Thanks for the info, however the DNS should not hang if Hibernation is enabled or disabled. Means there's a problem some where. Good Troubleshooting step though.