D-Link Forums
The Graveyard - Products No Longer Supported => IP Cameras => DCS-931L => Topic started by: d.max.pr on March 09, 2014, 09:41:23 PM
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Hi all!
I recently bought a DCS-9130L and everything is working fine but the FTP local access. The camera has the 1.03 firmware (necessary because after the java update, the live view and the motion detection settings did not work correctly).
I have a Netgear WNDR3400v2 router (firmware version: V1.0.0.38_1.0.61), with a USB pen drive attached to it. I can access without any problems the drive via Windows and FileZilla, but everytime that I put the configuration in the FTP settings on the camera, I always got the "Can not connect to FTP server", "Failed to change directory", or "Testing....." loop once I open the Status tab after each save of the FTP settings.
I have read every single forum post regarding to FTP configurations; I tried using "/", "\", a leading slash before share name, no leading slash before share name, blank, Passive mode On, Passive mode Off, left the username and password blank, the admin account with password of the router, a new random user and password, assigned admin account in the share at router to read and write, remove the account rights to read and write, I mean, I have done every single possible combination of all the settings with no success. Any caveat that I might be missing? I will be greatly thankful for all the help all of you can give me, thanks in advance!
D. Max
Change Log:
-Edit #1; added the "Failed to change directory" FTP Server Test status. 03-10-14, 1:39am (GMT -04:00).
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Problem still persist after Firmware v1.03b08.
D. Max
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Would you please post your DNS-931L FTP settings: SETUP > FTP
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Here are the default settings (but it also doesn't work with any other combination):
(http://i61.tinypic.com/e7i7n9.png)
D. Max
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Is that the IP address of the router? 192.168.1.1 is typically reserved for the router. That's the IP address of the FTP storage device?
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Yes, that's the IP of the Netgear WNDR3400v2 router, that has the feature of FTP server. Actually if you log to the FTP using a program like FileZilla you can connect to the storage and upload, download and modify files, but the camera never achieved the connection.
D. Max
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Oh, so there's an onboard SD card?
Is there anything else to the path that may be missing? (e.g. 192.168.1.1/storage/)
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I was just looking at the manual for your router. In the router UI, do you have FTP selected for local access? It looks like there are two checkboxes, FTP and FTP Internet.
Also, the manual indicates that local access uses the following name \\readyshare\USB_Storage rather than an IP address. Please take a look at your manual. Without access to the router web UI, it's difficult for me to determine the exact settings. It looks like "USB_Storage" is a required path name, but I'm not sure.
I can say that FTP does work in the DCS-931L as I use it myself with the latest firmware build.
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Here is a screenshot of the router settings:
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(http://i60.tinypic.com/2r44vlt.png)
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Here is the screenshot of FileZilla local FTP access proof:
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(http://i62.tinypic.com/24104k1.png)
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Thank you very much for your time and help so far!
D. Max
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Did you try using the readyshare string in the DCS-931L?
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With the following settings:
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Host Name: \\readyshare\dlinkcam
Port (Default is 21): 21
User Name: *left blank*
Password: *left blank*
Path: /
Passive Mode: No
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The status shows "Testing..." forever.
D. Max
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I've done this with a WNDR3700
need to have the path complete the path to the shared folder - looks like in your case it may be
Path = /shares/dlinkcamera
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Thanks for the info acellier!
Before trying your proposed settings, it will look like this?
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Host Name: \\readyshare\dlinkcam
Port (Default is 21): 21
User Name: *left blank*
Password: *left blank*
Path: /shares/dlinkcam
Passive Mode: No
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D. Max
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hmm ...
set the host name to ONLY the router LAN ip, like 192.168.1.1 or whatever - no slashes!
set the Path to /shares/dlinkcamera
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acellier,
Once again, thanks for your help! The status shows "Testing....." after the following settings:
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Host Name: 192.168.1.1
Port (Default is 21): 21
User Name: *left blank*
Password: *left blank*
Path: /shares/dlinkcam
Passive Mode: No
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D. Max
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Have you made any headway with the configuration?
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No my good sir; the issue is still there :-[
D. Max
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Still have the same issue after firmware 1.04, any thoughts or help will be truly appreciated!
D. Max
acellier,
Once again, thanks for your help! The status shows "Testing....." after the following settings:
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Host Name: 192.168.1.1
Port (Default is 21): 21
User Name: *left blank*
Password: *left blank*
Path: /shares/dlinkcam
Passive Mode: No
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D. Max
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There appears to be a bug with the create directory by day/hour/whatever option. If you un-check this the process works, but obviously does not create directories. There was another post about this in 2012. It seems the problem is still not fixed ?
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acellier,
Once again, thanks for your help! The status shows "Testing....." after the following settings:
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Host Name: 192.168.1.1
Port (Default is 21): 21
User Name: *left blank*
Password: *left blank*
Path: /shares/dlinkcam
Passive Mode: No
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D. Max
It is highly unlikely the username is blank.
Can you even connect to this in filezilla with a black username?
Try anonymous
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Hi Bruno! Can you please send me the link to the thread that discussed this issue? Thanks in advance!
D. Max
There appears to be a bug with the create directory by day/hour/whatever option. If you un-check this the process works, but obviously does not create directories. There was another post about this in 2012. It seems the problem is still not fixed ?
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Hi RYAT3! Ive already done the testing with almost all possible combinations, including using a non-blank username. I will try the solution provided by Bruno to see if I got more luck.
D. Max
It is highly unlikely the username is blank.
Can you even connect to this in filezilla with a black username?
Try anonymous
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Did you ever solve this issue? I cannot FTP video files with my DCS-933L in combination with a Netgear Nighthawk AC1900 router (to a USB stick). It was working fine with a Netgear 3700. The cam gives problems with creating folders (FTP). It's not creating AVI files because the date-time folder is not created. The cam can create folders on a QNAP NAS with FTP. Strange issue.